Stuart Silvester

Any outstanding should be reviewed this coming week Yes, it'll be available for a while yet (no current plans for an end date to remove it) Most customers don't have that many purchases to warrant the time spent on that.

Custom resource can be installed whether they're free or paid. The difference is that you'll have to get these resource from the developers own website instead of our Marketplace.

The Marketplace is closing on October 30th 2023. If you haven't already read the announcement, please read it first. As our Marketplace prepares to close its doors, we want to ensure a seamless transition for our customers. To facilitate this process, we're introducing a new 'license key' system to allow you to transfer your purchases to the third-party developer website in a privacy-conscious way. On the 'My Purchases' page, you'll find an improved layout displaying each resource you've purchased from the Marketplace. This includes the original purchase date, the expiry date (if applicable) and the current renewal term (if applicable). Additionally, we've added two new enhancements. First, you'll notice the purchase-specific license key (depicted as XXXX in the screenshot). This license key is accessible to the third party author and can be provided to them through their website or other means. It enables them to confirm your payment for the resource and check its activation status. Secondly, we've added a link to their profile in the Providers Directory (if applicable). You can find contact details and a link to the provider's website on their profile. We hope that these additions will help make the transition as smooth as possible. Third Party Developers Developers can now access the new 'My Sales' area, where you'll find a searchable list of resources that have had sales on the Marketplace. This list may include resources that were previously hidden. Clicking on any of these resources will display a list similar to the old 'my paid files.' Here, you'll find detailed information for each purchase, including purchase and expiry dates. Additionally, the list now includes the customer's current renewal term, which may differ from the initial purchase due to pricing changes. Furthermore, you'll notice the new license key, conveniently searchable in the top right corner. We've also made the list of purchases available in CSV format, allowing for easy integration into your own website or marketplace. Please let us know if you have any questions and we hope these new tools will ease the transition from the Marketplace. View full blog entry

Yes, that will still work if the resource has the update check URL populated and the author has their side of it implemented.

When the Marketplace closes you'll need to obtain any future updates from the author. Many 3rd party authors are (or already have) setting up their own websites to sell their products. With 4.7.13 you'll be able to manually upgrade resources you installed from the Marketplace. We will be providing a 'proof of purchase' system in the near future but in the meantime authors may ask you for another proof of purchase if you want to obtain updates directly.

After October you'll need to get any updates from the author, we're not going to be allowing files to be downloaded directly, that isn't part of the agreement we have with authors. There will be a means to 'prove' your existing ownership to them on their own sites so you can continue to receive updates and renew the purchase (if required)

Nothing in that regard has changed yet, the only material change is that you can no longer renew any purchases. Anything you've purchased and is still active is still available.

Hi Brad, You're currently on a legacy Cloud package that doesn't include some of the latest features we've been releasing. You would need to upgrade to one of our current packages. If you want to send an email to support, we can help you out with that.

Not really, I was talking about a theoretical 'now' thing. I would refer you to Matt's post above

I would recommend taking a look at this post from @Charles he's looking for specific feedback about Cloud from those that aren't at the moment interested (and that's also fine, it won't be suitable for everyone).

I think it's worth pointing out that this is a Cloud feature that we've had advertised as coming soon on our pricing page for a while. That may seem like an obvious 'win', but when you factor in ongoing costs, support overhead, refactoring all of our code to allow this to work. You would most likely be looking at a cost greater than one of the Cloud packages with the feature.

In 4.7.2 beta 4+ apps will no longer be locked disabled if you are using a development install. Updating via uploading a new version or updating from the Marketplace should remove the lock. I will check this further to make sure it's working as expected.

It is included in 4.7.2. You can see it via the AdminCP > Support page (if there are any changes needed, it'll show up in the top left block). It'll also run on every upgrade to make sure your third party resources are not going to break the new release.