Classic self-hosted technical help
Problems related to your server or other classic, self-hosted edition issues.
4,394 topics in this forum
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- 2 followers
- 6 replies
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Hello, I've just done a zero installation because I've moved machine. I took the opportunity to go from .16 or .17 to .18. I see that members can make a ticket but when I click on make a request, I get an error saying that a department must be created in the adminCP. Also, in the adminCP, the ticket tab is removed. But in the search bar, I can find all the ticket elements, so I've created 2 departments but the error still exists. Why does this happen? I thought tickets would be removed in v15? What's more, patch .18 mentions a fix and not a removal for ticket requests? Thanks
Last reply by D-Trox, -
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- 2 followers
- 3 replies
- 223 views
When trying to click next page, 2, 3, next or even enter page #, it wont change to that page. I have to right click on page number and select open in new window. I'm using the default Invision theme and have updated to the very latest version of the forum software. Example: https://www.gscaletrainforum.com/index.php?/topic/1612-mth-20192020-one-gauge-catalog/ Thank you!
Last reply by Marc, -
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- 5 followers
- 2 replies
- 429 views
Hi, When using an external SMTP server, Invision sends the domain name of the SMTP SERVER in the HELO/EHLO commands, instead of the CLIENT (i.e. the server Invision is running on). This is incorrect and violates the SMTP standard (RFC 2821), which says: This information -- the domain name of the server Invision is running on -- is readily available, for example, from the license key URL. Here's the incorrect code in Smtp.php, with HELO/EHLO being sent with the SMTP server's name ($this->smtpHost) This is causing mail servers to reject outbound mail (error 550). Please fix this asap. Happy to provide more logs/information if needed.
Last reply by Marc, -
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- 7 followers
- 51 replies
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If you are sure the files have been uploaded correctly, make sure the permissions are set correctly on them. /var/www/vhosts/mysite.com/httpdocs/applications/forums/sources/Topic/Topic.php /var/www/vhosts/mysite.com/httpdocs/system/Node/DelayedCount.php Hello i see this error after upgraded to latest version. I've bien downloaded and uploded 2 times this files also but still same error. Controlled also permissions (644)... Any solution?
Last reply by Marc, -
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- 3 replies
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Hi, hoping for some help on this one as I'm totally puzzled. I've had a couple of messages from users saying they keep getting new device login emails. However they also state that they haven't changed anything their end and they're using the same devices. Any ideas most welcome. Thanks in advance. Alex
Last reply by teraßyte, -
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- 2 followers
- 12 replies
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Hi all, I am seeing the following errors in IPB 4.7.18. Using Apache on Linux and PHP 8.1.11, this is a new install of IPB. If I upload 6 images, about 2 of them will show failed to upload. The others are fine. Here are the errors: POST /gallery/submit/?category=1&noAlbum=1 HTTP/1.1 [client xxx.xxx.xxx.xxx] ModSecurity: Access denied with code 44 (phase 2). Match of "eq 0" against "MULTIPART_UNMATCHED_BOUNDARY" required. [file "/etc/httpd/conf.d/mod_security.conf"] [line "30"] [id "200003"] [msg "Multipart parser detected a possible unmatched boundary."] [hostname "gatoryachts.com"] [uri "/gallery/submit/"] [unique_id "ZuerS3eCv1iZ3SBPcQ5…
Last reply by Marc, -
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- 1 follower
- 5 replies
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Hello After update to v4.7.18 I have some issue in searching bar in top site. Error JS: Uncaught TypeError: Cannot read properties of null (reading 'innerHTML') at baseController.setup (root_front.js?v=8fe9e356b81727262866:182:531) at baseController.initialize (root_front.js?v=8fe9e356b81727262866:182:360) at initControllerOnElem (root_framework.js?v=8fe9e356b81727262866:27:49) at initializeControllers (root_framework.js?v=8fe9e356b81727262866:6:342) at Object.init (root_framework.js?v=8fe9e356b81727262866:4:540) at HTMLDocument.<anonymous> (root_library.js?v=8fe9e356b81727262866:33:267) at e (root_library.js?v=8fe9e356b8172…
Last reply by Marc, -
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- 1 follower
- 10 replies
- 289 views
For some weird reason my calendar sidebar is showing events back in past events and not showing current upcoming events. I am using a calendar feed from Google Calendar. Is there a way to fix upcoming events to show upcoming events happening during the week itself and not the past?
Last reply by coolnet560, -
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- 2 followers
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- 236 views
Since we upgraded from 4.4 series to the latest 4.7 version we've gotten a number of reports (myself included) of our accounts always locking immediately upon login on a mobile device. We enter the correct password but it still locks the account everytime. It also appears that the remember me function doesn't work on mobile devices either for these users. Any suggestions? Brian
Last reply by Marc, -
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- 1 follower
- 1 reply
- 144 views
As can be seen in this image. All the options are missing under "When reported as". I can't save the form because the system thinks I have not selected anything. I tried clearing the system cache with no affect.
Last reply by Daniel F, -
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- 3 replies
- 180 views
Although I don't have a great way to test across multiple versions of Firefox, the register button for new users on the 4.7.18 version of the IPS forum does not work in Firefox 130.0.1. The button itself shows, but clicking it does not post a registration request. Our board is a fresh install and no modifications beyond adding custom CSS for pages have been done. What do we need to do to get registration working on Firefox in addition to other browsers?
Last reply by Jim M, -
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- 1 follower
- 2 replies
- 273 views
hey i put some links from the community in my weekly news letter for y members and some of them the link takes them to the wordpress login page instead of the topic in the community can some one help me with that?
Last reply by ramsis kasis, -
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- 2 followers
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- 284 views
Hi, I moved the forum from a previous hosting to a cloud with virtualmin. Everything went well and the forum worked regularly. Then I tried to upgrade from version 4.7.6 to version 4.7.18, but I received this error: We were unable to start a PHP session. You will need to contact your host to adjust your PHP configuration before you can continue. The error reported was: Return type of IPS\_DateTime::format($format, $memberOrLanguage = null) should either be compatible with DateTime::format(string $format): string, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice So I installed the forum (always version 4.7.6) on a t…
Last reply by Marc, -
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- 1 follower
- 16 replies
- 544 views
Hello all, working on upgrading our forum and running into a snag at the end. The version on our forum is a few years old and we want to migrate it to latest to resolve the missing security patches. We're currently working through the upgrade process on a test server as we are also moving from php7.4 to php8.0 as part of this process. The problem is, once we complete the upgrade (after verifying with the Community requirements checker that the upgrade *should* work), and setting the default theme to the AdminCP and user theme, we still get the following errors on the AdminCP login, and user login pages: AdminCP URL shows only this: [[Template core/admin/…
Last reply by Jim M, -
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- 3 replies
- 303 views
Hey Guys, I've been trying to get the API to work for sometime now... My server uses ngnix which I know is not supported by Invision. However, people have said they were able to get it to work using .htaccess converters. My server admins are looking into it, but seems that Cloudflare JSChallenge is stopping it. From my server admins - we can see once we access the vpuniverse.com/api through a browser, the page requests an API token. Through a command line (curl), it stops on the Cloudflare verification page (JS Challenge). You may need to check on your Cloudflare account to configure it to don't check/send JS challenges to /api requests. From what I can te…
Last reply by Randy Calvert, -
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- 11 replies
- 316 views
Hello, I'm getting a 500 error when accessing clubs. When I turn the clubs off ... the forums are displayed and the forums can be accessed. Now I can't delete the clubs as well as I'm getting a 500 error when trying to delete any clubs. Thanks, George
Last reply by Jim M, -
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- 2 followers
- 8 replies
- 241 views
hello, I cannote receive any notifications about registered member. I have to access to the dashboard to check it. Suggestions?
Last reply by Italy Photography Studio, -
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- 3 followers
- 11 replies
- 378 views
Hi, I'm in the process of upgrading an old IP.Board v3.4.6 to the current version. As my current server will be shut down soon, as the first step I need to migrate the v3 forum to a new server and then install the latest php + mysql and do the upgrade. The new server has the same PHP5.5 and MySQL 5.5. versions. 10+ years ago the forum was migrated from phpBB. After moving all the files and doing a database export/import I am getting the following error: The original database has utf8_general_ci collation set for all tables. The HTML has <meta charset="UTF-8" /> set. There are non-ascii characters used as it's a non-english forum. I d…
Last reply by Marc, -
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- 1 follower
- 14 replies
- 443 views
When I view my Recent Badges (on here) from my profile the Rank Progress does not show the date. Yet, when you view the Members Badges from ACP (Manage Badges) the date earned is populated with the actual date. Is this a bug?
Last reply by Marc, -
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- 2 followers
- 5 replies
- 353 views
Hi, Wondering why I'm getting this fix this button for Redis? Appears it's all working although low rates of caching. Thanks in advance.
Last reply by asigno, -
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- 1 follower
- 5 replies
- 362 views
I need to update my server credentials, which I will do first thing tomorrow (it's 11:55pm). But in the meantime, I can confirm it happens here. https://invisioncommunity.com/pastleaders/ Click to view page two, the URL changes but the ajax doesn't change the page. I assume it's ajax, whatever makes the page change without refreshing, it just stays on the first page no matter what.
Last reply by Marc, -
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- 2 followers
- 10 replies
- 468 views
I am using AWS Elasticache and have entered the server address and port in the GUI, but there is no server password. Leaving the password blank results in an error. Do I need to play around with access roles and permissions?
Last reply by ptprog, -
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- 1 follower
- 3 replies
- 265 views
I use the Invision Community self-hosting setup for my forum. My members have pointed out that after about 8-15mins on a page in the community, the page automatically refreshes. I've experienced the same issue a few times, and even in the middle of writing a message when this happens, I lose everything I am typing. Has anyone else experienced this issue? I have no idea where I would even begin to pinpoint this cause. Can you help me identify how to troubleshoot and address this issue?
Last reply by teraßyte, -
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- 1 follower
- 21 replies
- 669 views
Been struggling to update my IBP install for ages now and none of the support so far has been able to address the problem. When I try to do an automatic upgrade, I get an error about the PHP version needing to update. But when I update the PHP version, the entire site crashes and returns 500 errors on every page including the admin. To try and get around this, I tried to do a manual upgrade by changing to PHP 8.1 and then copying the new files to the server. However, after doing so if I go to domain.com/admin/upgrade - the upgrade process starts and then immediately returns another 500 error and cannot proceed. I've looked at the error logs and prior to the…
Last reply by Marc, -
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- 1 follower
- 2 replies
- 322 views
Hi, I'm trying to migrate my self hosted IPB to another server, and after updating the conf_global.php to use the migrated database and not the default from the new installation it throws a 500 error. An error occurred (500 Error) We're sorry, but a temporary technical error has occurred which means we cannot display this site right now. Table 'ipbtest.core_theme_settings_fields' doesn't exist You can try again by clicking the button below, or try again later. If I look at the database I've imported from my original site some of the tables are prefixed by ibf_ e.g. the 'ipbtest.core_theme_settings_fields' is now'ipbtest.ibf_core_theme_settings_fields' …
Last reply by asigno, -
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