General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,367 topics in this forum
-
- 1 reply
- 280 views
Where do I change the private message email behavior in 4.5 where it shows just a piece of the content? I want to show the whole message as in 4.4. Thank you.
Last reply by Ryan Ashbrook, -
- 1 follower
- 0 replies
- 234 views
How to reduce big font for amount on the card? It's getting hidden under redeem text. Such a small thing but......!
Last reply by Gauravk, -
- 1 follower
- 1 reply
- 344 views
@Marc Stridgen please explain if the below referral program work for subscriptions too? And if yes, how? Also explain if this is just one-way discount for new buyers or both way discount like dropbox (way to go) - new buyer get discount + old customer also get some discount?
Last reply by Marc, -
- 1 follower
- 3 replies
- 534 views
I remember at *some point* turning on dimming of forum topic images related to how many unread messages there are. I hate it, and I want them to not be dimmed, ever, but I cannot for the life of me find the place where this setting is. Thank you for any help you can give me!
Last reply by abetts, -
- 1 reply
- 390 views
I have had a message about upgrading the Facebook App, specifically the Graph API from version 3.0. What version should I be able to upgrade to? Highest version available is v 7.0 for the API overall. What do I need to do? "Your App, Songstuff Music Community, is currently accessing Graph API v3.0 which will reach the end of its 2-year lifetime on 28 July, 2020. We estimate 2 endpoints that Songstuff Music Community calls will be impacted by this change and may stop working after the automatic upgrade push. To ensure a smooth transition, please migrate all calls to Graph API v3.1 or higher. Use the API Upgrade Tool to understand exactly how this change will impa…
Last reply by Songstuff, -
- 1 follower
- 1 reply
- 464 views
Hello everyone, I've just added an export PDF button to the CK Editor. I don't like the way it works so I would like to remove the installation zip file or any files associated with, not just the icon added to the toolbar. But I can't find a place where I can see all the plugins added/installed to the CK Editor the same way I see the extra plugins/modules installed in ACP. Anyone can tell me how to do this? Thanks in advance
Last reply by Joy Rex, -
- 10 replies
- 443 views
I am looking for a way to prevent a specific member from buying anymore downloads while also maintaining access to stuff he has already paid for in the downloads marketplace. Any ideas?
Last reply by Morrigan, -
- 1 reply
- 304 views
Hello, i would like to know if its possible to change the ranks titles and images position to stay under the profile photo. Right now it is like this: https://prnt.sc/t6z0ep . Thanks!
Last reply by Vinícius Pires, -
- 1 follower
- 2 replies
- 316 views
Actual product size is very small, please advise how we can increase the thumbnail for desktop and mobile view. Better if we can control the height and width separately, to try what looks good. https://carnity.com/store/category/8-off-road-driving-course
Last reply by Gauravk, -
- 2 followers
- 2 replies
- 313 views
I've searched but can't find a topic on how to do this. I'd like to test 4.5, is there an easy/quick way to set up a duplicate of my forum to install it on? Thanks!
Last reply by Woodsman, -
- 1 follower
- 3 replies
- 420 views
I've setup a test site using the current platform, but want to do an upgrade to beta, without using the manual file install Is it available via admin CP, and if so what steps need to be taken to make sure it shows?
Last reply by abobader, -
- 2 followers
- 5 replies
- 604 views
I am still learning how to move around IPS 4.1.0, my live site will take a few weeks to be deployed. I was wondering if I should install Invision Community 4.5 Beta 4 to continue doing things with it. It seems that version 4.5 has many of the things I need for which I wanted to develop some enhancements. Should I install Beta 4 version and continue developing my new site with it? Or should I wait for the final release? Any estimated time of release for 4.5? Thanks a lot
Last reply by Jordan Miller, -
- 16 replies
- 362 views
Hi It seems like in the last few days suddenly I'm getting an unusually high number of declines or "do_not_honor" codes. Is this happening for other folks running Stripe on their platform? Thank you 🙂
Last reply by Davyc, -
- 9 replies
- 355 views
Hi, I try to find away to delete Validation members at once, I have more 70 pages, I forgot to do it before we upgrade from 3.4.9. Any way to do this? Thanks in advance.
Last reply by Morrigan, -
- 7 replies
- 424 views
When trying to add and advertisement on site using image i keep getting -200 in a pop up box.
Last reply by justin fust, -
- 2 replies
- 258 views
I noticed Invision Gallery is generating two files - small and large thumbnails - and it displays large thumbnails in the gallery, not the original image. This leads to higher storage since the original image is still kept on the server. Is there any way to prevent large thumbnails from generating and instead Invision just using the original image?
Last reply by DawPi, -
- 1 reply
- 342 views
Hello, Recently we have been getting a lot of spam emails that are creating support tickets by emailing our support email. Is there a way to block an email from creating an incoming support ticket? Thank you
Last reply by bfarber, -
- 1 follower
- 4 replies
- 501 views
Hello, Can I ask how this banner was achieved? Many thanks!
Last reply by Jim M, -
- 2 followers
- 7 replies
- 300 views
This debate has come up on my site. Some saying that it creates "stressful competition" leading to a "toxic site" Others saying it's a powerful navigation tool. (and by others I mean mostly me) I've had these types of metrics and tools on the site for 12 years. I wonder why only now is it a problem. I am wondering what your thoughts are? do you use the leader board on your site? Do your members like it?
Last reply by jesuralem, -
- 1 reply
- 291 views
I don't want to "install" I want the old download button back. Is there no option for that now? oh I see there are multiple clicks now in order to download. Feels more difficult that it was. Also I am worried about how this will work for those of us who use downloads app in our communities. I don't want any install button, I sell media!
Last reply by Daniel F, -
- 2 replies
- 573 views
Hello, Does Invision Power Boards provide us license holders the ability to have a test license? We want to start building custom applications/plugins however we do not want to develop it on our main site. Someone mentioned to me that there is a way for license holders to have one license for a test server? Was wondering on where I can receive more information on that. Thank you!
Last reply by GTAPoliceMods, -
- 1 follower
- 2 replies
- 331 views
Hello everyone, I just realized how nice the contact forum IP board has created in the community. I was wondering how this is done. Is it some kind of custom page? I can't find the way to do it https://invisioncommunity.com/contact-us/ Thanks a lot
Last reply by Fast Lane!, -
- 2 followers
- 3 replies
- 259 views
Hello everyone, I've been trying to insert a HTML table in a post but there is no easy way to do that. I need to edit the source code as admin and then manually enter the HTML code. Isn't there any plugin that sort of extends the WYSIWYG editor to add the INSERT TABLE option?That would be awesome! Thanks a lot
Last reply by OptimusBain, -
- 4 replies
- 311 views
Is their a way users can show their email address in their profile, also moderators?
Last reply by Black Tiger, -
- 0 replies
- 255 views
How can I change the color of tags and prefixes? I am using the closed system with several defined tags. Also, is there any way to make them required for certain forums?
Last reply by RocketStang,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
