General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,367 topics in this forum
-
- 1 follower
- 1 reply
- 454 views
Hi, is there a way to use the media tags {media="1"} to insert images into forum posts? And is there an image upload available for the editor which isn't the file attachment at the bottom, so people can place images into posts amongst the text? Thanks.
Last reply by opentype, -
Hello, I have to redeploy my board that was running perfectly for a few years. Since it's using a custom theme and userbase is very happy, we kept using forum version 3.4.8. The reason why I have to redeploy the board is because my host provider got hacked and all the data on the server were encrypted 😢 I have a backup of the files and the database deployed on a server using apache2, php 7.3 and mysql 5.7. It looks not bad since the main page of the board is working => https://exiled-bot.net/community/ However if I try to navigate on any page, I got a server error "The requested URL was not found" (ie https://exiled-bot.net/community/register/) …
Last reply by Alucqrd, -
-
- 2 followers
- 13 replies
- 1k views
Hi- Dose the Invision product have live or real time chat or messaging functionality built in? Is is available as a plug in? Thanks
Last reply by Gary, -
-
-
- 1 follower
- 3 replies
- 532 views
What does "1 other user here" mean? Why do I not see the username of that other user?
Last reply by David N., -
-
- 1 follower
- 5 replies
- 835 views
Hi there, I'm about to bring in a group of people who are all creatives with their own individual Patreon accounts. I'm looking for advice on how to support this group well and promote their creatve work. I have setup some custom profile fields for them to add their websites to, including Patreon. Is there a way to ONLY make those extra profile fields available to a specific membership group? Is there a way to create a graphic badge for them which says something like "MY PATREON", which would be a graphic badge under their profile icon, and which is clickable to take people direct to their site? I've got it set now so people can see the text li…
Last reply by opentype, -
-
- 1 follower
- 2 replies
- 422 views
Is there a way to watch video recording of older Invision Community zoom events?
Last reply by David N., -
-
-
- 2 followers
- 3 replies
- 865 views
So this will be a novel, be warned now! My name is Jeff Thompson. I created a site called HotAirBalloonist.com. I purchased the Invision community and built a great site. over time the invision stuff got more and more advanced and I simply could not keep up. I created the site out of my own pocket. So there was not a lot of money to put into the site. All I could do was what ever I had the time to do on my own and or learn for myself. The last major update put me out of the game all together. There was so much new stuff that I could not even begin to understand that I simply had to quit paying for my membership with invision. Well, now another site I ma…
Last reply by Matt, -
-
-
- 1 follower
- 1 reply
- 563 views
Hi I'm in the process of setting up my new community and wondered is there a way to customise the checkout page/experience and I would also like to know how I can add clubs and their subsequent information to the search function. Thank you. Lara
Last reply by Marc, -
-
-
- 2 followers
- 3 replies
- 414 views
Is there a built-in way to lock a post / reply so that it can only be edited by its non-moderator creator, let's say, within the half hour after it's first posted?
Last reply by Marc, -
-
- 2 replies
- 371 views
Hi, is it possible to create a mini-website for some stand alone content which essentially acts outside of the main site, using the page builder, but leaving out the main navigation? Essentially landing pages, but with their own identity.
Last reply by EvanDC, -
- 2 replies
- 565 views
How can I hide theme selector in my community?
Last reply by Manuel Molina, -
- 3 replies
- 737 views
I'd like to ensure that, whenever a member comments on any thread, that the Font is Georgia and the Size is 16 point? In other words, if they want to use something else, they'll have to change it manually. Is there an easy way to do that? I looked through the guide and looked through my settings and I don't see that. Thank you! P.S. Today was the day I made the forum public and more than 500 people signed up. I'm so excited I can't sleep. Thank you, Invision! If a Luddite like me can do this ... how hard can it be?
Last reply by Gary, -
-
- 2 followers
- 10 replies
- 760 views
I know! I know! It is huge, but from historical reasons, I have this, and I would love to reset it to zero hiding all items in it. Is it possible to do this somehow?
Last reply by dutchsnowden, -
-
-
- 2 followers
- 4 replies
- 541 views
Hi there, I'm looking in the ACP for a master list of tags which have been entered so far. I'm using an open tag setup. I know I've got a couple of tags with typos already. Is there a place where I can go and edit those out? Thanks.
Last reply by Marc, -
-
-
- 3 replies
- 804 views
Hello, Couple questions about customizing our Forum.. 1) How do I change the background? It's currently the default light grey. I would like to upload an image to set as the background 2) How do I add custom fields to the right side? For example I want some boxes to show on the right side of the page such as Trending Posts, Active Users, etc..
Last reply by Jim M, -
-
-
- 2 followers
- 8 replies
- 623 views
How do I allow moderators to approve new posts by newly registered members? Right now my moderators do not see this:
Last reply by Marc, -
-
- 1 follower
- 5 replies
- 646 views
I'm working on setting up our 2nd Community - I thought I had it figured out after the 1st but it apparently not.. I have the Categories Properly setup with the Discussions beneath them. Everything is available for both Public and Private / Admin view but the Forums are not displaying. I have no idea what the issue may be at this point... Any help here?
Last reply by Mark H, -
-
- 1 follower
- 1 reply
- 348 views
The welcome email we're receiving from new member signups has the logo image way too large (See attached screenshots) Where exactly in the admin portal do I go to adjust this? Also what is the proper dimensions I should have set on the logo for it to display properly in the emails..
Last reply by Marc, -
-
-
- 1 follower
- 1 reply
- 608 views
I would like to setup our community to where when a new member visits it they need to fill out a quick intake form with questions such as are you an active member, what's the email address on your membership account, etc.. that our Admins will need to review and manually approve the persons access into the community (Based on the questions) Is this possible?
Last reply by Marc, -
-
- 2 followers
- 9 replies
- 741 views
I would like to setup a nice Dashboard / Community Home Page (Similar to the attached image) that has News, Announcements, etc.. with one of the sections being for them to click into the Forum. Currently when you go to the Community it just goes straight to the forum. How do I setup the main dashboard / homepage to be similar to the below image
Last reply by Mark H, -
-
- 1 follower
- 4 replies
- 533 views
We have a number of forums on our site, and would like to have the forum name added to the subject line so it's easier to identify when an email comes in. Is this possible? So something like this "[The Forum Name] - The new topic that I just posted".
Last reply by Gary, -
-
-
- 1 follower
- 2 replies
- 440 views
How can I create grid like thishttps://invisioncommunity.com/forums/I create but grid forms are smaller. I want big four grid form. Is there a option ? And how ? First picutre is my forum. Second is how I want to be.
Last reply by Marc, -
-
-
- 3 followers
- 20 replies
- 1.6k views
Hi guys, So the problem is that I can't update to the latest version as there are some errors in the database, self fix did not repair them. I tried to do it myself, but I don't have any programming background, and I installed the forum using youtube guide. I know how to enter PhP My Admin etc, but I don't know what to do once I'm there and instructions described in forum pop-up do not mean much to me. Would someone be able to guide me step by step to fix this? Thanks!
Last reply by Mark H, -
-
-
- 1 follower
- 4 replies
- 856 views
What is the recommended php version to use with the latest Invision Community (4.7.6)? Is it 8.0.x, 8.1.x or 8.2.x? Also, where can I find such information? I haven't found it in the help guides.
Last reply by Stuart Silvester, -
-
-
- 2 followers
- 9 replies
- 621 views
I can't login to AdminCP. I can login into the forum and also have access to Moderator CP. But clicking on AdminCP and entering my user/password I get the message that the site is not secure and resets the page to login again.
Last reply by Marc, -
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
