General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,425 topics in this forum
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Hi, We have set the outgoing email address but users that are subscribed for digest emails receive it from noreply@invisioncloudcommunity.com Is there another setting for this?
Last reply by Randy Calvert, -
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Hi, I wonder if they any settings or plugin that prevent using a password as your email address. Thanks.
Last reply by abobader, -
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I want to change the actually name of the forums when people view the link I already have the named picked out and everything.
Last reply by Bobby McCain, -
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I'm evaluating Invision to use as the forum software for an app/website I'm developing. I want users to register through the app/website and be automatically logged into the forum with their main app/website account, syncing their username/avatar/cover photos/etc when they're updated on the app/website. To what extent is this possible and what are best practices? Thanks. P.S. Would prefer to go the self-hosted route
Last reply by Jim M, -
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Hey there, Can anyone please check what the test URL for the license with the purchase ID 259583 was? Thanks!
Last reply by Marc, -
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My ad network asked me to add a script to the footer of my site. I went to the theme and added the script to the bottom of the "footer" document and saved it but I don't see it appear in my code in Chrome's dev tools. Is there some other place where I should add that script?
Last reply by David N., -
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Hi team, some questions about top menu. How can I change the default "Register" text for Pricing like IPS page and how can I add more similar buttons? I can't find any settings in the adminCP or theme. Thanks a lot.
Last reply by Marc, -
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I was browsing the user guide and saw that clubs have a newsletter sign-up widget... is there one for the entire community? (I am not using clubs)
Last reply by The Old Man, -
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Hey all. Is there a way to display an awarded badge on the users forum posts, similar to how the Rank and Moderator emblem are shown? I only see them on the profile itself.
Last reply by Randy Calvert, -
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- 888 views
I have database articles with categories. I created a block that needs to be obtain the current category id for a given database record being displayed. I tried this and number of other things but still unable to get the category id. {{$cat_id=$category->database_id;}} Does anyone know how to do it? Thanks.
Last reply by virap1, -
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On the admin side of the user's profile there is a Remove Followed Content button. What does that remove? Hopefully, it just means that the member will cease following all content, correct? It does not 'remove' any content...? 🤪
Last reply by Nathan Explosion, -
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Hi team, I made some changes in over the default theme some years ago. Now I need to compare the latest default them to my version to see changes and future updates. But I dont find how can add/import the default theme, only can add a marketplace theme. How can I add the latest default theme and have my actual theme at the same time? Thanks a lot.
Last reply by Lindor, -
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Hi team, It is possible to create a diferent homepage for registered and no registered users? I need a LandingPage for no registered users and a forum page for registered users. Thanks a lot for your help.
Last reply by Daniel F, -
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Hi team, How I can create a extended forum descriptions and only show the first paragraph in the forum blocks like this "General Questions" forum? I find in HTML file a <hr class="ipsHr"> code but not hide the content in my site. Thanks a lot for your help!
Last reply by Lindor, -
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How can I configure my Downloads to work like here on IPS? Guests can't purchase: Mine shows the BUY button: I removed the permission to guests download files, but still, it is showing the button. The only way I found was by disabling registration, then the new account option won't show up on the checkout page: But that's not a good solution. Thank you.
Last reply by Daniel F, -
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Hi team, I need to change my default homepage tittle like "forums" + SiteName for other "seo optimization tittle" + SiteName but, I'm searching in admin tools and i dont find any settings for this. Can you help me for that? Thanks a lot.
Last reply by Lindor, -
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- 1 follower
- 9 replies
- 898 views
Hello, I'd like to hide a group in the online list users. How can I do it? Thank you!
Last reply by Randy Calvert, -
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Where should I post my upgrade Error message problem in new Structure? I am self-hosted license holder. The reason I am asking this I have posted a problem right here: 5 days past no response? I am wondering if I posted on wrong forum????? Thanks
Last reply by Marc, -
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Hi, can I request your support of the migration of my site database file to my new cloud account as soon as for tomorrow? Yesterday I have the trial upgrade to Creator...and file already send to @Charles and support mail Because I urgently have it ready for monday
Last reply by Marc, -
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- 700 views
Will the "live" features be available to regular customers as well? Even in the lite version
Last reply by Randy Calvert, -
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- 482 views
Hi there, I saw and think there is a </span> in line 44 that is not necessary.
Last reply by Daniel F, -
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- 687 views
Is it possible, and if so how, to elect not to renew an app at my next renewal date?
Last reply by Charles, -
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- 3 followers
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- 889 views
Hi all, does anyone know if Invision has any security certification (ISO27001, SOC1, SOC2, SOC3, etc.)? In case, which? Do you know if they have any SAR (security assessment report)?
Last reply by Marc, -
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- 1 follower
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- 502 views
Hello. As far as I understand we can allow guests to upload images to the gallery but not create albums? How is this or am I missing something? Seems really strange to me that guests can only upload images but not be able to sort them into albums.
Last reply by Jim M, -
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- 3 followers
- 14 replies
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I need little help setting up our new articles section. Here is the articles page https://www.enotalone.com/articles/ which is connected to our articles database. I would very much like to implement the same presentation, design and layout that invision is using for their blogs section. So, 1. the article image would show full width above the article text like here https://invisioncommunity.com/news/invision-community/downloads-updates-graphql-and-more-r1273/ my implementation show a very small image above text, under the title like here https://www.enotalone.com/articles/relationships/test-2-r2/ and 2. categories would show a …
Last reply by Marc, -
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