kmk Posted March 12, 2023 Share Posted March 12, 2023 Hi, can I request your support of the migration of my site database file to my new cloud account as soon as for tomorrow? Yesterday I have the trial upgrade to Creator...and file already send to @Charles and support mail Because I urgently have it ready for monday Link to comment Share on other sites More sharing options...
Management Charles Posted March 12, 2023 Management Share Posted March 12, 2023 Our team will look at your import request tomorrow. That team is not 24/7 so does not work weekends 😀 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 13, 2023 Share Posted March 13, 2023 I have taken a look at the ticket there for you, and see you have provided the backups already. I will respond there shortly and see if we can get you sorted out. Link to comment Share on other sites More sharing options...
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