Adriano Faria Posted March 13, 2023 Share Posted March 13, 2023 (edited) How can I configure my Downloads to work like here on IPS? Guests can't purchase: Mine shows the BUY button: I removed the permission to guests download files, but still, it is showing the button. The only way I found was by disabling registration, then the new account option won't show up on the checkout page: But that's not a good solution. Thank you. Edited March 13, 2023 by Adriano Faria Link to comment Share on other sites More sharing options...
Jim M Posted March 13, 2023 Share Posted March 13, 2023 Is there any caching in place? Unfortunately, I can't reproduce this. Link to comment Share on other sites More sharing options...
Adriano Faria Posted March 13, 2023 Author Share Posted March 13, 2023 8 minutes ago, Jim M said: Is there any caching in place? No. 8 minutes ago, Jim M said: Unfortunately, I can't reproduce this. Watch the video: First IPS as a guest (no BUY button) then my board as a guest. The BUY button is there. Link to comment Share on other sites More sharing options...
Jim M Posted March 13, 2023 Share Posted March 13, 2023 Would suggest disabling all third-party applications and plugins then. As running the latest release on a basic install and not providing the guest group the ability to download files, has removed the purchase button (as seen in our Marketplace). Link to comment Share on other sites More sharing options...
Adriano Faria Posted March 13, 2023 Author Share Posted March 13, 2023 6 minutes ago, Jim M said: Would suggest disabling all third-party applications and plugins then. As running the latest release on a basic install and not providing the guest group the ability to download files, has removed the purchase button (as seen in our Marketplace). Nope: The button is still there: The cache is set to 1 minute. Waited for 3. Will make a fresh install with only IPS apps and will reply back. Link to comment Share on other sites More sharing options...
Adriano Faria Posted March 13, 2023 Author Share Posted March 13, 2023 14 minutes ago, Jim M said: Would suggest disabling all third-party applications and plugins then. As running the latest release on a basic install and not providing the guest group the ability to download files, has removed the purchase button (as seen in our Marketplace). 11 minutes ago, Adriano Faria said: Will make a fresh install with only IPS apps and will reply back. Running a fresh install of IPS 4.7.8 with only IPS apps, no plugin, default unaltered theme: The category is using the default permissions for Guests: The BUY button is there for guests. Link to comment Share on other sites More sharing options...
Jim M Posted March 13, 2023 Share Posted March 13, 2023 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. The only way I can reproduce this is if I provide Guests the ability to download files. Adriano Faria 1 Link to comment Share on other sites More sharing options...
Adriano Faria Posted March 13, 2023 Author Share Posted March 13, 2023 15 minutes ago, Jim M said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Done. 16 minutes ago, Jim M said: The only way I can reproduce this is if I provide Guests the ability to download files. Mine isn't enabled as you can see in the category permission (image above). Link to comment Share on other sites More sharing options...
Jim M Posted March 13, 2023 Share Posted March 13, 2023 Please ensure that we can access the site on file for this topic. Getting access denied for our company VPN. Link to comment Share on other sites More sharing options...
Adriano Faria Posted March 13, 2023 Author Share Posted March 13, 2023 I had a few IP addresses blocked, not sure yours was there and if it was, why. I just cleared the list. Try now. Link to comment Share on other sites More sharing options...
Jim M Posted March 13, 2023 Share Posted March 13, 2023 Unfortunately, still access denied here for the site assigned to this topic. Link to comment Share on other sites More sharing options...
Adriano Faria Posted March 13, 2023 Author Share Posted March 13, 2023 https://www.sosinvision.com.br/ ? What message do you have? Link to comment Share on other sites More sharing options...
Jim M Posted March 13, 2023 Share Posted March 13, 2023 Just now, Adriano Faria said: https://www.sosinvision.com.br/ ? What message do you have? Correct. Seems to be resolving now all of sudden. Not sure if the block just took a few. However, now the credentials on file, I am getting are invalid: The display name, email address or password was incorrect. Please try again (make sure your caps lock is off). Link to comment Share on other sites More sharing options...
Adriano Faria Posted March 13, 2023 Author Share Posted March 13, 2023 4 minutes ago, Jim M said: The display name, email address or password was incorrect. Please try again (make sure your caps lock is off). Just edited the data and made a test. All fine. Try now please. Link to comment Share on other sites More sharing options...
Jim M Posted March 13, 2023 Share Posted March 13, 2023 Thanks for providing access. A little stumped on why this is happening for you as our settings are almost identical and even trying a few variations between them, I couldn't reproduce it so I have created a ticket to investigate further. Please check your email for more. Adriano Faria 1 Link to comment Share on other sites More sharing options...
Solution Adriano Faria Posted March 14, 2023 Author Solution Share Posted March 14, 2023 Just a closure on this. I'll leave the solution here as it may help someone else. @Daniel F just responded to the ticket and to work like IPS, you need to remove the permission from your first group (Members, Visitors on IPS) to download, then Guests won't be able to purchase it. Thank you @Jim M. Jim M 1 Link to comment Share on other sites More sharing options...
Daniel F Posted March 14, 2023 Share Posted March 14, 2023 38 minutes ago, Adriano Faria said: ou need to remove the permission from your first group (Members, Visitors on IPS) Just to clarify, this is the default member group, the one which is in the conf_global.php file. Adriano Faria 1 Link to comment Share on other sites More sharing options...
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