DeckeeJackMarch 20 in General Questions
We have set the outgoing email address but users that are subscribed for digest emails receive it from email@example.com
Is there another setting for this?
Randy Calvert was awarded the badge 'Helpful' and 5 points.
ALL emails that come from CiC are sent from that address on behalf of whatever address you have as your default board address.
This means if someone replies to that message it goes back to you and not IPS.
IPS cannot send mail on behalf of your domain without a ton of extra setup work (such as DKIM and SPF) regarding spam. In addition it would require IPS to get your domain approved by AWS to send email, which in itself can sometimes be a large task.
If you don’t want to have the invisioncloudcommunity.com as the outbound, you’ll need to use your own SMTP server for outbound email or configure sending email through Sendgrid. This means you are responsible for the outbound email delivery instead of IPS.
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