Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 32.9k posts
- 8 followers
Problems related to your server or other classic, self-hosted edition issues.
- Locked Task: clearUnconfirmed Configuration issue
- Last reply by Marc,
22,906 topics in this forum
-
- 4 replies
- 306 views
Hay, Just ran the latest update and got - MISSING_APP_DATA /var/www/vhosts/xxxxxxx.co.uk/httpdocs/applications/core/sources/Setup/Upgrade.php::698 Retry and continue did not work. When i login to the admin, the update option has gone. I am not sure now if an update has been applied. I have a backup and the forum is offline. Thanks ar/www/vhosts/tacticaladvance.co.uk/httpdocs/applications/core/sources/Setup/Upgrade.php::698
Last reply by MadMikeyB, -
- 1 reply
- 273 views
Can someone help me with the correct syntax here <div id="ipsTabs_elAttendees{$tabId}_elNotGoing_panel" class='ipsTabs_panel ipsAreaBackground_reset ipsPad'> {{if count($attendees[0]) }} <ul class='ipsGrid ipsList_reset'> {{foreach $attendees[0] as $attendee}} <li class='ipsGrid_span3' itemprop='attendee' itemscope itemtype="http://schema.org/Person"> <a href='{$attendee->url()}' itemprop='url' title="{$attendee->name}" data-ipsTooltip> <img src='{$attendee->photo}' c…
Last reply by Christophe, -
- 1 reply
- 268 views
Hello, I have a question for you. When my website automatically sends an email with PHP, my clients often receive my emails in their SPAM. Is there is a way to solve this, because otherwise I have to send emails manual way and I lose beucoup time with that. Thank's in advance for your help, Stef
Last reply by John 3:16, -
Is there any guidance how to set up Memcached with 4.0 as I can't seem to get it working. Looked and cannot find anything.
Last reply by GMIC, -
-
- 0 replies
- 271 views
Yesterday, I have made a test upgrade but I have a problem. I think it is upgrade related cause during my previous fresh install test I have not seen something like this. When I click one of the articles, the article is listed below a duplicate article feed list. ( I know the view is not clear, I had to zoom out the screen to show how it looks. You can see the list is duplicated after 5 articles ) where do you think I should take a look at ?
Last reply by ABGenc, -
- 1 follower
- 2 replies
- 298 views
Is anyone having trouble with their Chat Service? Every time anyone tries to enter our chat room, it just hangs at "Please wait while we load the chatroom...", and nothing ever loads. I opened a ticket about this early this morning, but still haven't gotten any response.
Last reply by Stuart Silvester, -
- 0 replies
- 265 views
I'm trying to set up a database where users can upload an image and that image would preview on the categories page. However, if the user choses to not upload an image, I would like to display a default image in it's place. I assume I would need some sort of "if" statement in the page template, right? On the display options tab for the image upload field it says : The field key can be used in HTML templates to fetch a specific field, for instance: {$record->customFieldDisplayByKey('my_key', 'listing')|raw} and my template key is "image_1" So I'm assume I would need to include something similar to below but I don't know how to check to see if an image has been uploade…
Last reply by Scoobs, -
- 1 follower
- 1 reply
- 336 views
Hi m8s, Does anyone know how to convert the BB code from 3.4.7 to 4.0.0rc? Thanks in advance.
Last reply by The Jimmo, -
- 0 replies
- 252 views
The member warning system seems just to have been intended to issue warnings to members for them to receive and view as they will know of all "warnings" they get even though no note to the member is written by the moderator. So it seems not to be a facility for moderators to just make notes for other moderators and to give them information that might be useful. So is there a way for moderators to just make notes for other moderators to view in the ModeratorCP and the member profile? I do have in mind the new version IPS4.0
Last reply by Machsterdaemon, -
- 1 follower
- 21 replies
- 428 views
So lets say I do the following. 1. Create a 3 column page called Tennis, this is a landing page for articles, forum posts, gallery images ect... 2. Create a database called Tennis 3. Use the database widget for the articles in Tennis landing page in a column When you click on a Article from the Tennis Database block, it doesn't go to the article, it stays on the page and rams the thing into one of the three columns. Is this how it is supposed to work? Or have I structured this wrong. How would I get it to go to an article view the way it would when you access it from the list view of articles in the database.
Last reply by socceronly, -
- 1 reply
- 226 views
Someone resurrected an old NSFW thread on a board I took over. I didn't know it was even there from like 4 years ago. Google is about to yank the adsense account. I used Hide in topic moderation. Not sure that is good enough. Is there a more permanent way to remove the thread so no one can view it but it could still come back later if they go with no Adsense?
Last reply by socceronly, -
- 0 replies
- 254 views
Hello All, I have problem with my forum intigration. I have master site of joomla and and IPB for forums. I want to integrate joomla login on IPB forum. Can anyone know how to do it. Becuase i used cutome code to login on fourm. it`s working but not all time. Please help me to solve this problem.
Last reply by CrazyCalmMedia, -
- 1 follower
- 0 replies
- 255 views
i was wondering how the suite keeps detritus from the system.. I have email account piped into the system - i looking at the uploads folder and noticed in the monthly_2015_04 folder an image clearly spam (it was all in Japanese) and also seen the same spam message with the same attachment it in my email in box for the same account. However the system never registered the email as support ticket. In commerce. Does the the cleanup cron remove this content automatically?
Last reply by Ocean West, -
- 2 replies
- 301 views
Hey Guys, Quick question: I have a production and development server. I saw in my account that the license is linked to the URL. If I use the same license with forum on my development server, will I have any problems, e.g., the forum at production will stop working etc? Cheers!
Last reply by Roman Kulish, -
- 1 follower
- 3 replies
- 313 views
I have just made a test upgrade and it finished flawless in 10 minutes. Everything seemed to be fine but I realised that there was something wrong with default page. On my prod site default page is http://prodsite.com/page/index.html when I set Pages as default Application the page is redirected to http://testsite.com/index.php/page/index.html /page/index.html seems to be coming from upgrade and I could not find how to correct it. And one more thing Where is the profile picture setting for square pictures instead of circular ones ?
Last reply by ABGenc, -
- 0 replies
- 253 views
The last three times a new version has come out for IPS4 I follow through the upgrade process. However each time after completion my site displays an error and removes all access to my website( including the adminCP ). Any assistance would be much appreciated as I have had to re install my forum software several times and start over. Any help would be greatly appreciated.
Last reply by Marcus8812, -
- 1 follower
- 3 replies
- 289 views
I created a new database and set up category. But when I try to create a new article in the database and select new, I receive a pop-up for Select Category, but will not allow me to select a category and it will not allow it to remain blank. The category shows up but it is grayed out and can not be selected. Can you tell me what I might of set up wrong?
Last reply by opentype, -
- 1 follower
- 1 reply
- 238 views
After upgrading my site can't decide if it is running on http or https. it seems to keep alternating, and throwing some errors that its showing images that are on http.
Last reply by Starship, -
- 0 replies
- 265 views
I'm having a issue with trying to install any kind of plugin into my site. I've tried various ones and everything goes okay until I hit the install button. The installation will drag out for a minute or two before it kicks me out of the admin area and back to the admin login screen. When I try to log back in, it sends me back plugin section where it shows that the plugin is still trying to install but moments later it will kick me right back to the admin login screen. This will repeat infinitely until I close out the tab that I'm working on for the page in my browser. When I open a new tab and go back to the admin controls plugin section, I find multiple incomplete copies…
Last reply by MikuruX, -
- 0 replies
- 287 views
Hello, How to right configure mod_rewrite? Thanks! EDIT: Sorry, everything now is fine!
Last reply by Starship, -
- 4 replies
- 364 views
How do I remove the email failure notice from my admin dashboard. I have fixed the issue and my test email was successful
Last reply by Black-Elmo, -
- 1 follower
- 5 replies
- 336 views
Anyone else having issues with this? Followed the guide step by step, but i just get an error message when trying to connect.
Last reply by Collin Sexton, -
- 2 followers
- 5 replies
- 348 views
Hi, I just agrade from rc7a to ips4, but why result is that? I did it on a test version, I should agrade my foro too or not?
Last reply by kmk, -
- 1 follower
- 2 replies
- 313 views
Good afternoon everyone! I had a question regarding post counts. In each forum there is an option that you can count posts towards a users post count or not. It does not state if those posts will be included in the board post count total or not. If this option turns off the count for both users and the board total, is there a way to have them counted in the board count only? Thanks!
Last reply by Collin Sexton, -
- 2 replies
- 395 views
Hi, I can not find how to replace the URL static resources (css/js/img). It is to make a special domain without cookies. After that, you have a tip for removing query strings ? (/uploads/css_built_1/97c0a48072ce601c9764cb6b00a6588a_page.css.4c782e093c68757034d4a496a51a4b4a.css?v=5ff8475bd0)
Last reply by Mihoko Okayami,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
