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Depressionforums.org is down due to IPS not my Server


LindsayFL
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My server gave me the details to contact IPS. That is the message they received.  There is a problem with IPB.  Obviously it is Sunday and I cannot contact them. I don,t know what to do.  There are thousands of members and guests trying to get on my sight!  I have been a client for over a decade.  I cannot get a hold of my Technician!

 

~Lindsay

Edited by LindsayFL
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Submit a ticket immediately and make sure to check it's Client critical in the ticket

 

  • Severity
    Client Critical 
    Please check this box if your issue is critical and causing your community to be offline or otherwise completely unusable. NOTE: Misuse of this feature may result in a $25 fee and/or the feature being removed from your account.
Edited by csm
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Hi Lindsey,

I've looked up your ticket history, you haven't submitted a ticket recently about your site being down. I have taken a look and your site appears to be up and running.

If you do need support for a critical issue, please don't hesitate to open a support ticket in the client area ( http://www.invisionpower.com/clients ).

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