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Technical Problems

Run into an issue and need help from the Invision Community Team?

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Classic self-hosted technical help

Problems related to your server or other classic, self-hosted edition issues.

Jim M

23,028 topics in this forum

  1. Mr. Arthur

    Change URL DEV

    by Mr. Arthur

    Good morning friends.I need to change my license development environment URL.I'm setting up this framework and I'm going to use the mysite.dev domain to create my framework's development environment.I used dev.mysite.com, but some members managed to find this environment and gave me a headache.Can you change the environment from dev.mysite.com to mysite.com?I await a return.

    Randy Calvert
    Last reply by Randy Calvert,
  2. RoHAdmin

    Can't update to 4.7.7 of Invision Community after updating to PHP8

    by RoHAdmin

    Hello Invision Community Support! We are unable to update to the latest version because after moving our PHP settings to use PHP8. After that is confirmed, I then hit "Continue" and get the following screen: We have ensured that all applications and plugins are either disabled or updated. There were no longer any compatibility messages being displayed. We were sure that everything was handled before we initiated the update. Please advise.

    Marc
    Last reply by Marc,
  3. Grafidea

    Redis version

    by Grafidea

    I can't find an answer anywhere. What version of redis does IPS support?

    Marc
    Last reply by Marc,
  4. McKiernan

    Unable to remove image applied to a Rank

    by McKiernan

    Hi! We want to add/update custom images to each Rank we have in our community. Adding an image to a Rank works as expected, however when we try to remove the image, it refuses to save the changes. An error message is shown, shown below in screenshot: "Unable to create image" when attempting to remove the image and save the changes. We seem to be stuck with an image on a rank which we want to remove. Is this a bug, or am I missing something? Thanks!

    Marc
    Last reply by Marc,
  5. MisterBlister

    Convert 1000s of PNG to JPG and update database?

    by MisterBlister

    A couple of years ago I allowed PNG files to be posted, thinking storage was cheap and lossless was ideal for our site. Turns out Windows pastes as PNG and the size of my storage has almost doubled in two years compared to the past 10 years. Ideally, I could convert these PNGs en masse to JPG and then somehow update the database to reflect the new extension on the affected files. Has anyone done this or seen a post how?

    Marc
    Last reply by Marc,
  6. Bob Snow

    installing the current version or switching

    by Bob Snow

    I'm installing the current version of Invision Community, at least trying. I am trying to move my cloud-based, posted by InVision, to my self-posted site. It is a brand-new site I just started using. My current site is www.home2000.com. My new site, which is hosted by Bluehost, has a different URL, www.amerifaxx.com. Note: my email address is amerifax@gmail.com, 1-x, and my new site has a URL www.amerifaxx.com, 2-x's. I note this just in case. I chatted with Bluehost yesterday about temporarily turning off WordPress, so it would not interfere with my InVision Community functions. Here is what they did: Created a folder called OLD and moved the followin…

    Jim M
    Last reply by Jim M,
  7. Ly Xuan Chinh

    Can't creat new advertisement!

    by Ly Xuan Chinh

    Hello! I can't create new advertisement because i didn't see editor. You can see on attachment file. If i choose "Supply different code for secure pages?" and post my html code and i can't save. How can i fix this issue? Regards Chinh

    Ly Xuan Chinh
    Last reply by Ly Xuan Chinh,
  8. rogerio tadeu junior

    Change destination group for new registration

    by rogerio tadeu junior

    Hi, Can someone please help us change the destination group where new free registration go? Thanks!

    Marc
    Last reply by Marc,
  9. Football Manager Graphics

    Problem viewing site since update

    by Football Manager Graphics

    Hi Guys Some members seem to have difficulties viewing our site correctly since updating the site with the latest update. I briefly had this issue but a refresh of the page resolved it. However, some members still seem to have the problem. Any ideas what I can do to resolve this?

    Marc
    Last reply by Marc,
  10. Pushpendra Singh Chauhan

    error in search after updating php 7.4 to php 8

    by Pushpendra Singh Chauhan

    Hi, I am planning to move on to IPS 4.7.7 so I changed php version to 8. Seems everything is fine till now but search module is not working anymore.. getting this error Error: Property access is not allowed yet (0) #0 /var/www/html/ips_2/applications/core/modules/front/search/search.php(729): IPS\Content\Search\Mysql\_Query->search() #1 /var/www/html/ips_2/applications/core/modules/front/search/search.php(109): IPS\core\modules\front\search\_search->_results() #2 /var/www/html/ips_2/system/Dispatcher/Controller.php(101): IPS\core\modules\front\search\_search->manage() #3 /var/www/html/ips_2/system/Dispatcher/Dispatcher.php(153): IPS\Dispatcher\_…

    Marc
    Last reply by Marc,
  11. Grafidea

    Rules for downloading attachments

    by Grafidea

    What do you consider adding attachment download rules? I mean mainly that, for example, a given user cannot download an attachment in any section until he writes 5 posts or the appropriate time has passed since registration?

    Marc
    Last reply by Marc,
  12. jgk

    Support on changing domains

    by jgk

    Hi, We are looking to move the our domain to a subfolder of a new domain. When we had previously contacted support, it was indicated that if we were to continue using the hosted service we would have to choose between a top level domain or a subdomain. Assuming this is still the case, then there are a couple of questions I'd like to ask, which I haven't been able to find on the invision community forum or other research. Are we able to change how anchor links build their href? For example, we would like to switch to using root relative anchors (i.e. excluding the domain) from any anchor that is rendered on the platform. Secondly, we would like to be able to spe…

    Marc
    Last reply by Marc,
  13. opentype

    4.7.7 beta 2: Gallery bug

    by opentype

    The new gallery display works fine and looks nice when the album ordering is set to something like “start date”. But when the same album is set to ordering by “caption”, everything breaks down. it won’t load the album’s thumbnails anymore the prev/next buttons jump the the beginning or end, not the next/previous images

    Andy Millne
    Last reply by Andy Millne,
  14. Ly Xuan Chinh

    Error when create new advertisement

    by Ly Xuan Chinh

    Hello, I got a problem when creat new advertisement, i cant see editor box, you cant see on attachment files. If i choose "Supply different code for secure pages?" and post my html code, the saving isnt complete. Can i tell me what this issue? Regards

    Marc
    Last reply by Marc,
  15. Grafidea

    Twitter emoji don't work

    by Grafidea

    I don't know if this has already been reported but Twitter emojis don't work.

    Marc
    Last reply by Marc,
  16. Namo

    first post on topic end?

    by Namo

    I don't understand why the first post in this topic ended up at the very end? https://octavia.team/temat/3-octavia-3-rs-performance/ https://octavia.team/temat/3-octavia-3-rs-performance/?page=18

    Daniel F
    Last reply by Daniel F,
  17. Jim Alfredson

    Forum overrun with spam accounts

    by Jim Alfredson

    Hi there, In the last two days my forum is suddenly getting overrun with spam accounts. I have hCaptcha installed and require email authentication. It doesn't seem to matter. Suggestions?

    Marc
    Last reply by Marc,
  18. LastPlay

    Many requests?

    by LastPlay

    Can you tell me what these requests are? (highlighted in red). GET /news/page_title/&post=744068078_1188&el=snippet HTTP/1.0 There are many such requests a day and they all return a 404 error (because there are no such pages). Where do these requests come from and what do they mean?

    wegorz23
    Last reply by wegorz23,
  19. Mote Marketing, Inc.

    Maintenance tasks "not running"

    by Mote Marketing, Inc.

    As required by the IPS app, I have a CRON job that's been setup and running successfully every minute for nearly a year. But today, when I logged-in, I was greeted with the dreaded red "maintenance tasks not running" error. I have confirmed that the CRON job is still running. What am I supposed to do now??

    Marc
    Last reply by Marc,
  20. PBarton

    EMAIL DISPLAY IN MESSAGES

    by PBarton

    Is there a menu option that allows users to share email/contact information in direct messages? Currently if someone tries to share an email address, the board software blocks and mangles the display. That's fine for the public front end, but it also does it for private messages. Is there a way to allow email addresses to display in private messages?

    PBarton
    Last reply by PBarton,
  21. PBarton

    HOW TO BULK MAIL

    by PBarton

    Well it looked pretty straight forward or at least I thought it did...I haven't a clue if it worked. Is there any documentation on this? Never mind, it's working.

    Richard Arch
    Last reply by Richard Arch,
  22. teraßyte

    [BUG 4.7.7] Recounting a member's reputation from ACP throws an exception

    by teraßyte
    • 4 replies
    • 730 views

    Recounting a member's reputation from a profile in ACP makes the code throw this exception: Whoops\Exception\ErrorException thrown with message "Object of class IPS\Db\Select could not be converted to int" Stacktrace: #11 Whoops\Exception\ErrorException in /dev47/system/Member/Member.php:1334 #10 Whoops\Run:handleError in /dev47/system/Member/Member.php:1334 #9 IPS\_Member:get_pp_reputation_points in /dev47/system/Patterns/ActiveRecord.php:335 #8 IPS\Patterns\_ActiveRecord:__get in /dev47/system/Member/Member.php:3509 #7 IPS\_Member:apiOutput in /dev47/applications/core/extensions/core/MemberSync/System.php:426 #6 IPS\core\extensions\core\MemberSync\_System:onProfileU…

    Daniel F
    Last reply by Daniel F,
  23. Grafidea

    I have error googleapis

    by Grafidea
    • 3 replies
    • 584 views

    Hi, I noticed such errors in the log. Can you help me?

    Gary
    Last reply by Gary,
  24. LIVIO

    Information for Donations

    by LIVIO

    Hi, I just created a Donation Goal with the Donation tool inside Invision Community (no external plugin). In the first step of the checkout, as information, it's only asked the phone number. How can I change that ? and replace by an email address and/or name ? Many thanks in advance, Livio.

    kenneth andrew
    Last reply by kenneth andrew,
  25. Marco Junior

    iPS\\Session issue after update to lasted version

    by Marco Junior

    Hi how are you everyone ! I need help with this issue: I use my system integrated on my community, and after lasted updated my system does not work anymore if integration services is actived. And I have this error on support check area. Any idea for solution this ?

    Jim M
    Last reply by Jim M,
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