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Posted

Hi there,

In the last two days my forum is suddenly getting overrun with spam accounts. I have hCaptcha installed and require email authentication. It doesn't seem to matter. Suggestions?

  • Community Expert

Would recommend checking out our guide here on Spam Prevention, it looks like you have disabled registration on your community currently so I cannot fully advise on what you have in place.

 

 

There are also reports from other users where spam is currently extremely heavy at the moment.

  • Author

Thanks. Yes I had to turn off new registrations. I had both validation emails and the hCaptcha system in place.

  • Community Expert

Have you tried increasing the sensitivity in hCaptcha? Also, do you have multiple Question and Answer items added?

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