McKiernan Posted February 14, 2023 Share Posted February 14, 2023 Hi! We want to add/update custom images to each Rank we have in our community. Adding an image to a Rank works as expected, however when we try to remove the image, it refuses to save the changes. An error message is shown, shown below in screenshot: "Unable to create image" when attempting to remove the image and save the changes. We seem to be stuck with an image on a rank which we want to remove. Is this a bug, or am I missing something? Thanks! Link to comment Share on other sites More sharing options...
teraßyte Posted February 14, 2023 Share Posted February 14, 2023 The image is a required field, so you can't simply delete it and save the rank. You need to upload a new one before hitting the save button. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 14, 2023 Share Posted February 14, 2023 If you are looking to delete that level, you would delete the level entirely from the menu before that page. Link to comment Share on other sites More sharing options...
McKiernan Posted February 14, 2023 Author Share Posted February 14, 2023 4 hours ago, teraßyte said: The image is a required field, so you can't simply delete it and save the rank. You need to upload a new one before hitting the save button. This makes sense. Thanks! The part that's quite confusing, is that you don't need to remove the default Rank image when you upload a custom image for the first time. There's nothing there. This UX creates the impression an image file isn't necessary, and hence my post... Appreciate the help. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 14, 2023 Share Posted February 14, 2023 Sorry to hear you found this confusing, and glad to hear you now have what you need Link to comment Share on other sites More sharing options...
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