Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.1k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Log errors related to permissions?
- Last reply by modman,
22,954 topics in this forum
-
- 3 followers
- 6 replies
- 351 views
Can we install AWS and are there any documents or steps to migrate or start from scratch ... Regards Saurabh
Last reply by pyro888, -
- 2 replies
- 339 views
According to the following documentation: http://community.invisionpower.com/4docs/advanced-usage/development/file-uploads-r79/ I need to create an extension in the developer center.. where is that? The exact quote:
Last reply by Ortix, -
- 1 follower
- 8 replies
- 520 views
Hi, I've upgraded from 3 to 4 and I love the new board, but all my old posts have double spaced paragraphs and images appear as thumbnails which download to your computer if you click them. Is there a tool you can run to sort this out? I'd like all the double spaces removed and the images to appear correctly in posts upgraded from 3. All new posts and uploaded images appear correctly.
Last reply by George Maciver, -
- 2 replies
- 441 views
Hello guys, finally my forum is restored. But if i want to install a plugin it throws me a error 500 I cant access the forum anymore until i delete hooks.txt any suggestions ? thanks for your help !
Last reply by Stefan Warecka, -
- 10 replies
- 644 views
Hello guys, so today i reinstalled IPB 4 And just changed DB to my backup (in conf_global ) Now i load the page and no CSS see www.china-devices.com but when you go to www.china-devices.com/admin/upgrade there is css !! What is the problem? permissions ? im running it on plesk on my dedicated and even made a new webspace :S
Last reply by Stefan Warecka, -
- 2 replies
- 321 views
Hello, We are going to be changing out forum URL can you tell me how i should be doing this? I know how to do the licence bit just not the forum side. Thanks
Last reply by b0re, -
- 4 followers
- 37 replies
- 1.3k views
i just do upgrade fron 4.0.4 to 4.0.5 and now Nothing works! You can not reply. Everything went wrong. @Charles
Last reply by kevinsuave, -
- 1 follower
- 2 replies
- 295 views
Is there a switch to disable this option?
Last reply by dmaidon, -
- 1 follower
- 10 replies
- 485 views
I just update to V4 and all the default smileys are gone. Is this normal?
Last reply by Hexsplosions, -
- 5 replies
- 362 views
I just installed IPB 4 as an upgrade I uploaded the htaccess file It seemed to work ok and then suddenly the pages started dropping the CSS Its a mess now... http://rimbitforum.com/ Same in the admin section What to do?
Last reply by HippieDude, -
- 1 reply
- 274 views
Does anyone have any links to sites using ip.content pages? I would like to see some of the stuff being done with it if possible. And i dont mean the page builder stuff. But custom templated things.
Last reply by ABGenc, -
- 0 replies
- 234 views
Just upgraded to 3.4.8 tonight and there was also an update for Chat included. Currently I have 1.4.0 installed, but it's showing the most current as 1.4.4. If I run the upgrader with Chat selected it fails as soon as I click next. I was able to get the board to install fine by unselecting chat, but now I'm stuck on the upgrade screen every time I want to go to my admin CP. No one uses chat in the community so if I just have to uninstall it to get out of the upgrade loop that's fine. Anyone have any ideas?
Last reply by awstott, -
- 2 followers
- 5 replies
- 457 views
Invalid argument supplied for foreach() /var/www/vhosts/server.keemono.com/samuris.com/applications/core/setup/upg_100028/upgrade.php::106 I am geting this error when upgrade, and I can not end process. please, invision people, what are you doing? EDITED: Do not waste your time with this thread, I am back to 3.4.8, i can not use a software so buggy. sorry
Last reply by awstott, -
- 6 replies
- 341 views
After doing the upgrades for my forum, it crashed. I don't see the template anymore and even the admin CP is weird with no layout. What to do? It's urgent! I maded already a support ticket about this..
Last reply by Hexsplosions, -
- 0 replies
- 264 views
Hey all, I recently converted over my community to IPB and just noticed that the posts are for some reason showing in reverse chronological order now. The newest posts are showing up first and the older posts are further down. On a few threads, they're not even in the correct reverse chronological order. It makes for a very confusing reading experience. I read on here somewhere that this might be due to the the posts being ordered by post ID instead of date after the conversion...and that there was a power setting to switch the order of the posts to chronological order. Could anyone show me where I can find the setting to fix this?
Last reply by alexmcquade, -
- 1 reply
- 331 views
I looked on the documentation and I see CSSes should be loaded automaticly when I'm add them into /myapp/dev/css folder. But it doesn't working. For Example, I've and widget called 'shoutbox' with: php widget file on /myapp/widgets/shoutbox.php:<?php namespace IPS\myapp\widgets; /* To prevent PHP errors (extending class does not exist) revealing path */ if ( !defined( '\IPS\SUITE_UNIQUE_KEY' ) ) { header( ( isset( $_SERVER['SERVER_PROTOCOL'] ) ? $_SERVER['SERVER_PROTOCOL'] : 'HTTP/1.0' ) . ' 403 Forbidden' ); exit; } class _shoutbox extends \IPS\Widget { public $key = 'shoutbox'; public $app = 'myapp'; public $plugin = ''; public function render() { return …
Last reply by Siper, -
- 0 replies
- 253 views
How do I update the name "pages" to something else?
Last reply by Zachary Johanson, -
- 0 replies
- 222 views
Can't even start the upgrade to 4.0.5.1 from 4.0.4 because I'm getting two instances of this error on the System Check screen. Both are listed under File System Requirements. All other directories are being detected as writable. I've even double checked that all directories relevant to Community Suite are writable on the FTP server. So, I'd like a bit of help fixing this. Though, considering all the posts I've read about 4.0.5.1, I may have dodged a bullet.
Last reply by OrdosAlpha, -
- 0 replies
- 299 views
Upgrade done yesterday http://bullion.ru/forum/ Some advice about repair database. Emoticons (copy old to /uploads/emoticons/ and renamed to default_smile.gif After in base: UPDATE `ibf_forums_posts` SET post = REPLACE(post, 'src=\"emoticons/', 'src=\"/emoticons/'); Images in posts: UPDATE `ibf_forums_posts` SET post = REPLACE(post, '<a href=\"monthly_', '<a class=\"ipsAttachLink ipsAttachLink_image\" href=\"/monthly_'); UPDATE `ibf_forums_posts` SET post = REPLACE(post, '<img src="monthly_', '<img class=\"ipsImage ipsImage_thumbnailed\" src=\"/monthly_'); Link in posts (actually for non-EN) UPDATE `ibf_forums_posts` SET post = REPLACE(post, '/in…
Last reply by Bazilisk, -
- 0 replies
- 218 views
I have problems with going to the profile page in V4. I just started it couple minutes ago (so it wasn't from the start) Strange thing is, i can watch some profiles and some profiles gave this error... Anyone ideas?
Last reply by Timothy Vinckier, -
- 1 follower
- 4 replies
- 262 views
Support ticket about this is not going anywhere, so i ask here. Does anyone else has this issue, attached? All files re-uploaded, cache emptyed etc. Strange, seems "September" and whole layout is broken. Months arent even translated yet, so i dont know where they are coming from.
Last reply by Owdy, -
- 4 replies
- 559 views
Every now and then the page width is longer than the width of the header. And it causes a scroll bar to appear. Im using the default theme. And unsure what is causing this. Would anyone know? It happens on both fixed and fluid width.
Last reply by Netherlord, -
- 6 replies
- 342 views
Does anyone having this problem? ERROR CODE: #5H269/Cconnect_error_4
Last reply by Gabe Powless, -
Moving or Copying an Invision Community Suite 3.4.x installation to a new site or new path As I have been moving and copying entire suites to different (test) domains and/or changing set-up paths quite a bit lately, generally for testing new add-ons, and lately while testing upgrades etc. from 3.4.x to 4.0, I thought I’d share the easiest way to move things around, with as little work as possible. Let’s take a step-wise approach (note: some of the steps are rather bigger than others ). 1. Login to your server as admin or root. Let’s assume the old domain is called old-domain.com, etc. 2. Create the new domain, let’s call it new-domain.com, or new path, say /newpath inste…
Last reply by sunrisecc, -
- 0 replies
- 261 views
after all file copied and replaced my dev site show only white page, if i remove hooks.txt site load normally but still can't finish update process
Last reply by sijad,