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Technical Problems

Run into an issue and need help from the Invision Community Team?

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Subforums

  1. Classic self-hosted technical help

    Problems related to your server or other classic, self-hosted edition issues.

    • 18.5k posts
    System Logs error (Error: Cannot use a scalar value as an array)
    Marc,

  1. 4.0 with memcache, APC, xcache?

    ctrlbrk,
    • 23 replies
    • 858 views
    tjk

  2. ipsconnect_xxx cookie not created

    Kantholy,
    • 0 replies
    • 246 views
    Kantholy

  3. JS/CSS Paths incorrect after upgrade

    asigno,
    • 5 replies
    • 410 views
    Dalez

  4. Mass issues forum when using FTP in Date Storage

    LHOOD,
    • 3 replies
    • 315 views
    LHOOD

  5. Rename Commerce/Store?

    Louis C,
    • 2 replies
    • 331 views
    Louis C

  6. Title?

    luizmoraes,
    • 13 replies
    • 634 views
    luizmoraes

  7. Need help

    pxg.me nick,
    • 1 reply
    • 299 views
    asigno

  8. Light Switch On Reply Box

    NathanR,
    • 3 replies
    • 297 views
    opentype

  9. After upgrade, run bg queue: "Data too long for column 'msg_post' at row 1"

    trunkadelic,
    • 1 reply
    • 283 views
    trunkadelic

  10. Building a Feature Plan page from scratch

    NoGi,
    • 3 replies
    • 323 views
    NoGi

  11. Closing A Poll

    TIPF,
    • 3 replies
    • 269 views
    chilihead

  12. Pending Approval for Changes not only for new Items

    Batnik,
    • 0 replies
    • 243 views
    Batnik

  13. Changing upload_dir and upload_url?

    Spirits of Arianwyn,
    • 1 reply
    • 289 views
    Spirits of Arianwyn

  14. Remove / Hide Groups from Advanced Search

    IP15.5,
    • 0 replies
    • 388 views
    IP15.5

  15. How are best answers handled in the upgrade?

    esquire,
    • 6 replies
    • 421 views
    esquire

  16. Latest Topics

    NathanR,
    • 1 reply
    • 284 views
    Adriano Faria

  17. ?do=getNewComment loads forever

    Owdy,
    • 1 reply
    • 403 views
    tekguru

  18. Developer Tools

    BN_IT_Support,
    • 2 replies
    • 466 views
    BN_IT_Support

  19. Move IPS

    stig olsen,
    • 1 reply
    • 307 views
    Xelphos

  20. Mentions

    NathanR,
    • 0 replies
    • 274 views
    NathanR

  21. error 406

    ozzie4x4,
    • 0 replies
    • 266 views
    ozzie4x4

  22. Custom Sidebar Blocks

    NathanR,
    • 2 replies
    • 307 views
    salue

  23. Related Topics

    NathanR,
    • 9 replies
    • 581 views
    Gnuru

  24. Forum/Blog Configuration

    Achievement In Motion,
    • 0 replies
    • 444 views
    Achievement In Motion

  25. Users Viewing Board/Topic

    NathanR,
    • 0 replies
    • 268 views
    NathanR