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Technical Problems

Run into an issue and need help from the Invision Community Team?


Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.


Subforums

Problems related to your server or other classic, self-hosted edition issues.

23,018 topics in this forum

  1. Group colors on user links?

    • 2 replies
    • 288 views
    TAMAN
    • 1 reply
    • 340 views
    Day_
    • 0 replies
    • 266 views
    • 0 replies
    • 285 views
    • 3 replies
    • 433 views
    NoGi
    • 3 replies
    • 316 views
    • 0 replies
    • 243 views
  2. Banned Members

    • 10 replies
    • 613 views
  3. gaby
    • 4 replies
    • 308 views
    • 0 replies
    • 550 views
    • 3 replies
    • 304 views
    • 0 replies
    • 240 views
    • 1 reply
    • 266 views
    TSP
    • 0 replies
    • 258 views
  4. TSP
    • 18 replies
    • 378 views
    • 0 replies
    • 307 views
  5. Issue installing plugin

    • 0 replies
    • 231 views
    Joey_M
  6. Change cache time

    • 2 replies
    • 274 views
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