Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- I can't connect to Redis
- Last reply by Joey_M,
22,928 topics in this forum
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- 1 follower
- 0 replies
- 306 views
If I try install themes I recieve this error: 1S111/1 I try with two themes from different authors and appear this error. EN: Sorry, you are not allowed for this! Theme installed: Chameleon Dark 4.x - ipsfocus and Adrenaline by Reece Alexander Please help me !
Last reply by Stirbu Daniel, -
- 2 followers
- 20 replies
- 595 views
I just updated my site. To help ensure I had as few issues as possible, I inactivated / removed everything so the site was starting from stock. Previously I had an online indicator, I know it's no longer part of 4.x (no idea why???), but it used to be in the Marketplace. I can't find it. How can I add a green dot next to an online user in posts? Thanks
Last reply by broni, -
- 1 follower
- 5 replies
- 259 views
How do I decrease the username size? I have a few users with long names and they don't look good wrapped. If I could decrease the font just a little, that would help.
Last reply by broni, -
- 1 reply
- 229 views
Hey, On my testsite I get this error since 2 hours... I cant save my key... Only me?
Last reply by iacas, -
- 0 replies
- 212 views
Does anyone know if there is an easy way to pull record totals without having to use PHP to count them? I basically want to pull the record totals from two of my categories and the combined total of those two categories. Any recommendations?
Last reply by Morrigan, -
- 3 replies
- 273 views
When I did the upgrade from Version 3 to Version 4, all japanese characters that were on my site are now messing up. Is there a setting that I have to adjust or update because I did not think I had to do anything in the past
Last reply by Roughdawg4, -
- 1 follower
- 1 reply
- 414 views
The platform is now at the point (and I now have the spare time) where I will be looking to upgrade my community. I have played locally for a while with various installs as far as making applications, plugins etc. Now I will be looking to create a test install on the web server and go through the upgrade process using duplicated data. I am fine with replicating the database etc but my query relates to the actual website data. So are the 'downloads', 'uploads' and 'screenshots' folders actually needed anywhere in the upgrade process. Duplicating over 800GB of data for a simple test install is rather allot of hassle, especially if I have to do it multiple times. …
Last reply by Woodsman, -
Friendly URLs
by jp- 3 replies
- 274 views
Hi, is there a way to change the output of the search engine friendly urls? Currently I have a menu item called Activity and a sub menu called All Activity. the url for this is: www.domain.com/discover why doesn't this display as: www.domain.com/activity/all-activity another example is Activity > Forum Activity which displays as www.domain.com/discover/6 how can i get it to display www.domain.com/activity/forum-activity please help thanks
Last reply by jp, -
- 1 follower
- 2 replies
- 230 views
How do I turn this off? I have no idea what it is or why I want it. If I click it I see a bunch of nonsense. Thanks
Last reply by Square Wheels, -
- 1 follower
- 12 replies
- 315 views
I just upgraded my forum, and there's quite a number of members having an issue where the editor won't open up for them... In must cases <control> F5 seems to resolve the issue, but some it doesn't seem to work. Has anyone else been seeing anything like this, is there anything I can do on the forum / server end to fix this?
Last reply by Square Wheels, -
- 5 replies
- 238 views
Due to severe server overloads (recent upgrade) - I have turned IP.Pages off, however it displays a message I wrote when I first started using the system. http://prideofnottingham.co.uk/ How do I change it? It seems daft but I'm probably overlooking things.
Last reply by Adlago, -
- 2 followers
- 2 replies
- 243 views
On my 3.4.8 site, all of my Content articles use the url form of http//www.Sitename.com/_/<Category Name>/<Article Title> On my 4.1 test site, the url is http//4dot.Sitename.com/articles/<Category Name>/<Article Title> I have tried to do a mod_rewrite to catch income links that use the underscore and redirect it to the new URL, but it doesn't seem to be working. The line I'm using is: RewriteRule ^_/$ /articles/? [L,R=301] but it doesn't appear to be working. Pages is my default app
Last reply by CheersnGears, -
- 0 replies
- 219 views
Hi. In my sitemap are not displayed name of users. Is there any way to rebuild "seo_names" ?
Last reply by SeNioR-, -
- 1 reply
- 225 views
Hi there, some of you will know that you can upload images into your gallery description by using the editor. In my community it often happens that somebody upload all pictures into the description not into the gallery. (I think it's because the uploader thinks "Oh, hell yeah, here I can upload stuff. This should be the right place for my pictures ... because I'm in the gallery-section) Is there a way to disable file-uploads within the description of the gallery? Thanks!
Last reply by chilihead, -
- 3 replies
- 292 views
Personal message after exiting the conversation can not be returned back to the user. When prompted, the user back to the correspondence, nothing happens.
Last reply by Morrigan, -
- 1 follower
- 9 replies
- 511 views
Hello guys. I have another question... Try to find it, but i cant... I want to change permissions for members. Want members to can post ect, but all things to be posted after my approval. I see only way to remove post etc permissions... Thanks
Last reply by Victor Fedorenko, -
- 1 follower
- 0 replies
- 194 views
I can't seem to figure out how to manage the files being attached to forum messages to also upload to the downloads section, for better organization.
Last reply by Glenn Bird, -
- 5 replies
- 310 views
I change my domain license but after change it i get some strange issue. On my old domain everything is fine, but in my new domain many icons are changed with strange symbols. This is my old domain This is my new domain I hope somebody can help me... Thanks for attention.
Last reply by Victor Fedorenko, -
- 2 replies
- 255 views
Hi Can anyone tell me what this panel is called - I want to edit it, but can't find it in the templates. Many thanks Bill
Last reply by Bill Edwards, -
- 0 replies
- 271 views
Im looking to add this app and i pay for ipboard hosting so i dont know if they will do it for me or what, But i wanna get this set up so me and my coders/clanmates can upload replays, code for our mods etc without having to use media fire,imageshack etc be nice to have a 1 stop place for everything. I would love some help on setting this up, I created the app in my dropbox, and have dropbox installed and all set up i just need help with the HTML part of it now. can someone one help a novice out lol im good with directions thanks
Last reply by mac Spaulding, -
- 1 reply
- 240 views
Hello guys just checking, does anyone have any clue as to why my main Admin account's post count isn't stable. It randomly increases sometimes from 400 to 800 or 1600 then I have to manually recount it. The next day it goes to another random number yet again. Thanks so much in advanced. Its weird to me lol
Last reply by monkeytard, -
- 2 replies
- 258 views
Need to add mods to specific forums and apps. For example in 3.4 there is "Category and Forum Overview" "Add (name) or group" "Add moderator to checked forum(s)" And the 3.4 group setting has "Group Settings, Global, Report Center, Forum, Blog, Gallery" tabs. Where is this in 4.1? Everything says "content." Can edit all content etc. What about specific forums, blogs, etc? It's not in the new Guides section for adding moderators either.
Last reply by chilihead, -
- 1 follower
- 4 replies
- 530 views
how to remove this
Last reply by Koby, -
- 1 reply
- 259 views
Can this be done "on the fly" so to speak or does one need to create a new moderator group with the appropriate settings? Thanks. Edit: Resolved, When adding Moderator you can choose group or a single person so very nice. Question 2: Can the moderator list of a specific forum be published/made visible easily so members can see who to contact for that forum?
Last reply by chilihead, -
- 0 replies
- 359 views
His to I have the IP commerce fields such as name Nd address in registration form? Without having them buy something
Last reply by taylor.m@warriorpointe.org,
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