Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,927 topics in this forum
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- 2 followers
- 2 replies
- 253 views
Welcome all Members of InvisionPower.com I have a problem with disappear editor on forums while creating topics;C
Last reply by Aiwa, -
- 4 replies
- 255 views
So i was editing the member group pictures then refreshed my website and my side bar is on the bottom of the page! and if i try to change sidebar to left it goes to the top of the page. I have also tried disabling 3rd party plugins and setting theme to default and nothing works! could someone help me? www.krakengaming.xyz
Last reply by broland278@aol.com, -
- 2 replies
- 235 views
Is it possible to share a topic to a Facebook page..? i've been looking for so i can create a topic in a forum which will also post on Facebook.. I'm running 4.2 and would be willing to pay for the plugin... Thanks for any help
Last reply by Philip Gaines, -
- 1 reply
- 237 views
Ok so I just recently bought IP Content (Pages) on version 4.1.12.3. Everything works and according to permission I have all permissions for pages. I tried to install the Twitch UI for pages and was unable to edit fields. Last night the creator of the twitch UI for pages even went on my admin CP and did some tests with databases, I gave him all perms for pages and there was no way to edit the database fields. Is this a common issue, is there a fix for this? has anyone had problems with pages on this version? Is there a way that I can see to edit database fields???? Im stumped. I tried to get this setup all day yesterday and im pulling my hair out. Any help is g…
Last reply by Stephen Fortin, -
- 6 replies
- 295 views
Just upgraded to the latest version of Invsion. The previous star icon which brought you to a list of unread threads that have been updated now brings you to a 'My Activity' list that shows all new posts. Is it possible to get this activity stream to list new content by thread, either in Admin CP or for the user themselves? Thanks.
Last reply by Trevor Carey, -
- 0 replies
- 202 views
When I copy-paste a link to another forum, article, download item or similar in the text editor when writing a new piece of content the link gets automatically embedded. This means that instead of a plain link a neat box is displayed that gives more information about the linked content. My problem is that the embedded content shows up just fine in the editor but as soon as I finish editing and publish the article it just loads forever. Then I hit the edit button again but in the editor the embedded content is still loading forever. I remove it, re-link it and it looks just fine in the editor again. Then I publish the article and the same thing happens: It loads forever.…
Last reply by Joel Bodenmann, -
- 8 followers
- 16 replies
- 507 views
I received an email tonight Has anyone else had this? I clicked the graph api upgrade tool but doesn't seem to be any options in there. Whats the procedure here?
Last reply by Stuart Silvester, -
- 1 follower
- 0 replies
- 226 views
Hi all, In IPBv3 there was an option to receive an e-mailnotification after every reply in a report. I can't seem to find this option in IPBv4... is it gone? Thanks in advance!
Last reply by PCHelpforumBE, -
- 0 replies
- 234 views
Hello Need a share options fot gallery photo, as it was in IPB 3.x versions, BB-code and url. How to add it?
Last reply by Bazilisk, -
- 3 replies
- 253 views
hi everyone, im having this odd repetitive issue consistently with the same customer, i have no idea how or what exactly he does; within minutes of visiting the site he gets locked out, i am unsure what he does in his session or which addons he runs in his Chrome browser, randomly (a handful per week at least) will get locked out for some (unknown) reason; only with this customer its consistent, i know first hand this is not a malicious user, he is a friend! any advice? TIA Chris
Last reply by DesignzShop, -
- 2 replies
- 261 views
So I just purchased the upgrade of IP Content for my site. I bought it then downloaded the new files (the entire IPS suite download) from my client area, uploaded them FTP. I went to admin/upgrade thinking that that was where i needed to go to install the new pages. When I went there it said there was nothing to install and exited the upgrader. I then went into applications and pages. There was pages wasnt installed but was available to install, so I installed it. My issue is there is no pages tab on the side of the ACP (see below images). https://gyazo.com/6bf46abff4dc87b7fe3e8fd57c4488d6 https://gyazo.com/2a24ad4418f495f0a884f75d6444eb93 I …
Last reply by Stephen Fortin, -
- 1 follower
- 1 reply
- 250 views
Is there a list of the variables we can use in friendly URLs so that we can improve the URL structure? For example, I'd prefer my url structure to be more descriptive than generic installed defaults and actually use category names and forum names in the URL.
Last reply by AlexWebsites, -
- 1 follower
- 5 replies
- 391 views
Is there any way to make the "Block Manager" only accessible to Admins and not to Moderators?
Last reply by arbee, -
- 2 followers
- 2 replies
- 473 views
Hey folks, Having some issues doing a test conversion, hopefully someone can point me in the right direction. Environment: PHP 5.6 (FPM) Nginx 1.10 MySQL Community 5.6 IPS 4.1.12.3 IPS Converters 4.1.6 phpBB 3.1.9 Problem None of the "More Information Needed" screens for conversions appear to be working. Filling the data in and submitting returns me to the more information needed screen with a cleared form. Specifically, this occurs on the following phpBB 3.1 -> System conversion steps: Emoticons (Have checked the filesystem path is correct and readable by webserver) Profile Fields (Either select…
Last reply by AlexWebsites, -
- 0 replies
- 259 views
if we are already in IPS and want to move... How redirect can be done that keep all old links working
Last reply by Saurabh Jain, -
- 1 follower
- 8 replies
- 343 views
Us it possible .. how an this we done /discover to be the default page?
Last reply by Saurabh Jain, -
- 0 replies
- 258 views
Has anyone ever tried this on their site? It is a suppose to be a very simple and easy to set up slider. I will give the url for the site that offers it so you can see it better than I can describe it. If anyone checks it out and knows how to place it in an Invision website then please let me know. Super Simple Slider
Last reply by Cascadia, -
- 1 follower
- 1 reply
- 284 views
is there a way to block guest from viewing profiles? I've search ACP thoroughly (atleast I think I have) and couldn't locate it.
Last reply by BN_IT_Support, -
- 1 follower
- 3 replies
- 258 views
I am getting a 500 internal server error when I try to view my admin cp. I have a ticket open with Invision power and my hosting company but I wanted to check here as well. All I did was install it and then the 500 error came up as well as this error: [[Template core/admin/system/login is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]
Last reply by Aiwa, -
- 1 follower
- 5 replies
- 289 views
Hi all When I upload an image off a mobile device (mostly tested with android) images are not display in the correct orientation? I have searched the board here and only came up with the following. That does not seem to be true though? As a lot of my members have issue when adding images via attachment? Anything I have overlooked or need to setup? Thnx
Last reply by opentype, -
- 0 replies
- 225 views
I'm sure I'm not the only one inconvenienced by how the calendar sorts events by default ._. To clarify, here is an example: Rather than sort events by their absolute time, it would make a lot more sense for the calendar to sort them by each day of occurrence. My question is, is there any way to fix this so it works properly and sorts events daily rather than absolutely? Or is there some type of mod/plugin that does this? P.S.: I hope I posted this in the right place o.o Thanks =)
Last reply by Lelling, -
- 4 replies
- 288 views
Is there a way to force users to follow a certain forum/section on IPS? We have an Announcement forum, and would like to have users notified when an announcement is made.
Last reply by Gopher Gaming, -
- 1 follower
- 7 replies
- 290 views
Below my questions and the answers the support team gave me. 1. How do I disable a product? I could only find an option to delete a product, not to disable it completely. I don't want to delete as I might want to re-add the product in the future. There is no way in which to disable a product at the present time as such. You could however change the amount to 0, which would make this show as out of stock. 2. Is there a way to place a product that is actually sold by another website? For instance, we want to add some books with links to Amazon.com for buying, so the selling and checkout process would be disabled for those products, I just want to show an imag…
Last reply by Flitterkill, -
- 2 followers
- 1 reply
- 244 views
Why can a database block only be included on one page? I assume there is a valid reason but I can't see it. Please help me understand the reason.
Last reply by opentype, -
- 1 follower
- 0 replies
- 196 views
I am having some problems with the drag and drop uploader, both in topics and in gallery. It seems that HTML5 uploader for some reason is not loaded and fallbacks to the standard uploader, which also does not seem to work. Currently, the board is in translation mode, could this be related? Here are some screenshots. Topic reply, old uploader can be seen: This is from gallery, again the uploader is not loaded and even when you upload a file, the Continue button is grayed out: On one computer with latest Chrome it seems to work correctly, but on two others it doesn't. I would submit a ticket, but it is still on a test serv…
Last reply by jair101,