Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,021 topics in this forum
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- 3 followers
- 6 replies
- 273 views
Hello, It may be a stupid question, but I can not display this block in footer:
Last reply by pequeno, -
- 2 followers
- 2 replies
- 277 views
Hi, Birthdays including YEAR is included when my users is registerering. But, I don't want that information to be included on their profile that is visible to everyone. How can I hide it from their profile? Best, Stig
Last reply by TSP, -
- 6 replies
- 339 views
How do you make a page go to a direct link? Please and thank you!
Last reply by zbug, -
- 1 follower
- 2 replies
- 487 views
I'm currently paying for a dedicated server for my forum and I have no idea if I'm paying for more resources than what I need. My forum is small with not a lot of traffic and I don't anticipate much more growth. www.quittrain.com I pay $170 per month for hosting. Any help and guidance is much appreciated. My bandwidth per month is - IN: 1.38 GB, OUT: 4.28 GB Current hardware OS: CentOS Memory (RAM): 16384 Processor: 3.4Ghz Quad Core + HT
Last reply by elonegenio, -
- 0 replies
- 233 views
Hey folks. My community makes a weekly podcast - Currently we store them on the site in the downloads section along with a few other spots. We would like to start getting onto iTunes BUT currently the RSS feeds for downloads also includes other files we have, which is no good. Is there a way of only getting the feed from our Podcast category?
Last reply by pilotguy, -
- 1 reply
- 249 views
Hello, I just upgraded my forums. I am now seeing this issue: [[Template forums/front/index/forumRow is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] This message displays where forums normally display. Does this mean I need to rebuild my theme completely?
Last reply by Mark Round, -
- 1 follower
- 6 replies
- 387 views
Hello, I really liked the version 3 IPB chat, but I must say that the version 4 one kinda sucks.. is it me or aren't there any settings anymore? There are no logs, no settings to enable avatars or something, you can't add chat rules anymore.. etc I was wondering if theres a way to have such things? It would also be nice to be able to remove posts on the chat because I have people advertising sometimes or posting viruses and I can kick/ban the people but their post stays which is pretty annyoing. Are there hidden chat commands or something? Or is there really just nothing you can do except enable/disable the chat?
Last reply by Boomer12, -
- 0 replies
- 264 views
I'd like to delete the name of the category from the title. For instance, instead of: Purchasing second-hand license - Pre-Sales Questions - Invision Power Services I need to have: Purchasing second-hand license - Invision Power Services Please advice.
Last reply by RRRRRrrrrr, -
- 1 follower
- 6 replies
- 356 views
Hi All, I installed IPB as a subdomain...example: forum.XYZ.com however when I installed it a few months back I did so using http. Now however I have an SSL certificate. How can I change all URLs to make the site, site-wide SSL secure? http to https? I have tried changing the "global config" file via FTP from http to https as "base-url" however it keeps going back to http after I save and upload. Not sure what else I can do? Any thoughts? Thanks.
Last reply by IPSIntNewb, -
- 1 follower
- 0 replies
- 234 views
Interested in this question, is it possible to block specific Pages in your template (In my case I have to move the block to #ipsLayout_mainArea, not after) thank you in Advance for your support.
Last reply by Veilon, -
- 4 replies
- 326 views
Hi, Is there a reason why words such as I'm and I've show as I'm & I''ve Few of our members are noticing it more and more and it's rather irritating.
Last reply by CP_User, -
- 1 reply
- 289 views
I have be testing it out in the demo. I found an option that says get notifications but it seems I only get emails is there no on-site notification for tickets?
Last reply by Boomer12, -
- 2 replies
- 261 views
Hi, I want to activate activity stream on my site because I want the users to follow on the comments posted on the pages articles. The problem is that when enable this option it also show all my articles in the stream. I dont want that to happen. How can I make the stream show comments only? If that is not possible, how can I delete or hide the articles in the stream? Stig
Last reply by Boomer12, -
- 5 replies
- 275 views
Hi, I thinks it is nice to make the download version visible in the "version download menu" We use a lot of download links, and members don't now which version is which link. Here a example. 1) situation confusing: 2) better situation:
Last reply by SaltyBart, -
- 1 reply
- 254 views
The transaction would drop the debited balance below the minimum allowed amount. This pops up!
Last reply by Boomer12, -
- 2 replies
- 295 views
A couple of things I'm just curious about on how to get. 1. How do you get the online users at the bottom of the page? I see the button for it up top, but I like it when it's at the bottom of each page. 2. On my forum under the username it has the location of the person. The location is missing the " : " part of it and it's not spaced out right, any fix to this? I have inserted a pic to show what I mean
Last reply by Boomer12, -
- 3 followers
- 2 replies
- 329 views
I'm trying to convert my db tables to Innodb and three of them: ibf_cms_databases ibf_core_search_index ibf_nexus_licensekeys are returning: Specified key was too long; max key length is 767 bytes Does anyone know what this means and more importantly how to fix it please? Thanks
Last reply by BN_IT_Support, -
- 3 replies
- 248 views
I was looking at my forum calendar and noticed that someone had posted a couple events a very long time ago that they set to reoccur each week forever. I can't figure out how to edit events that someone else set up. Can someone advise me on this? Thanks!
Last reply by cofee_iv , -
- 2 followers
- 3 replies
- 317 views
I think this is (or was?) a longs-standing issue with blocks on pages but wondering if there is a fix that maybe I've missed? I'm using a database for an iinventory. The db does not use categories. The page associated with the database uses a listing template to show all club-owned items with its current status (checked in to storage, in use by a member, etc.). I have a database feed block that shows a pared-down "quicklist" of all items that I'd like to use as a sidebar on the detail ("display") records for each item. So a person can jump directly from one item record to a different item record without having to go back to the main page. This guide on d…
Last reply by bradl, -
- 2 followers
- 2 replies
- 272 views
The old board there was an unfollow all subscribers to a post. I can't seem to find this in the new version. 4.1.x Anyone know where this is?
Last reply by TSP, -
- 1 follower
- 6 replies
- 323 views
Hello! I've just recently installed the forum software and theme, and everything's gone smoothly for the most part, except for a couple of things that have popped up and I don't know how to fix. The first is that when I attempt to embed videos in replies, I am given the following error. The error does not occur in initial topic posts such as this, only replies. The second is that when the spoiler tags are used around content in a post, any content beneath the close tag is also being included within the spoiler. I don't know how to solve either of these and I'd appreciate any advice. Thanks.
Last reply by AndyF, -
- 1 follower
- 0 replies
- 355 views
I just installed IPB to xampp, but none of the javascript that the board uses is working. Any ideas?
Last reply by LZDigital, -
- 2 followers
- 7 replies
- 268 views
After upgrading, the attachments in quotes appears:
Last reply by pequeno, -
- 0 replies
- 207 views
Could anyone provide details on how they have their Store front and Paypal billing agreements set up? For quite some time now I've been fiddling with this and whenever I attempt to enable Billing Agreements any purchases are refused. I DO HAVE the required credentials for this but just can't get it to take.
Last reply by pilotguy, -
- 1 reply
- 330 views
Why am I receiving this error when trying to attach an image in the forum?
Last reply by AndyF,
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