Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,920 topics in this forum
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- 0 replies
- 262 views
Will the latest version of the forum experience problems if the database type is converted from MyISAM to InnoDB? Tech support did assure me it was ok, but that was a couple builds back.
Last reply by Aramaech, -
- 2 followers
- 3 replies
- 329 views
I have been trying obscenely hard trying to get billing agreements to work on my site with Paypal. I have done everything that has been asked, to the letter... in the guide. I have the Paypal account created, with a secret/public keys (NOT SANDBOX) and subscriptions enabled, with my return URL set to the correct paypal.php file. Yet it will NOT work. Billing agreements just refuse to function on my site... and I don't know why. I don't know what else there is to do... I've done everything over and over. I've seen multiple screenshots of other users showing what they've done, and everything on my side is setup the exact same way. I am at a loss. What am I doing wrong…
Last reply by Bluedrake42, -
- 10 replies
- 437 views
I can't sign-in with Facebook on my site and also not here: https://invisionpower.com I tried on two accounts. Anyone experience this problem?
Last reply by craig1234, -
- 1 follower
- 2 replies
- 273 views
I have particular forums set up where I stick all my topics I want to archive. When I upgraded from 3.4.9 to 4.1.19.1 these forums will no longer allow me to move topics to them. They are greyed out when I try to move a topic to them. I've turned off archiving and I've check the permissions and I'm set as an admin with no restrictions so not sure what's going on.
Last reply by Vanrau, -
- 1 follower
- 4 replies
- 286 views
I have a question about embedding a page into the forum wrapper so it looks like it is part of the forum. I know I used to be able to do this but I do not remember if it was with 3.X or 4.X. There may have been a modification involved. Anyone know what I mean? What I am trying to do is embed blab chat into the forum.
Last reply by WOFman, -
- 2 followers
- 2 replies
- 237 views
Is it possible to change the group where newly registered members go once they register? Can't really find this setting.
Last reply by David.., -
- 5 replies
- 483 views
Any suggestions ? I just upgraded to 4.1.19 this past week and found out that I am getting a 500 error as well when my users attempt to access the home page index.html in the public_html folder. Seems the index.php takes over and gives a 500 error or just a white blank screen. However, if they type in the full url to the forum it will pull up fine. I also upgrade up to PHP 7 which apparently might be the issue: I am wondering if I need to downgrade PHP back and if 4.1.19 will run without PHP7 ?
Last reply by DanInMS, -
- 0 replies
- 496 views
#ipsLayout_mainArea { width: 100%; min-height: 350px; padding: 0px 20px; } Is there a technical reason for the minimum height at 350px? Or can I safely change it to 10px without issues?
Last reply by GrooveOnBeat, -
- 0 replies
- 202 views
Does anyone know how to disable border visibility for images that have been resized?
Last reply by Aramaech, -
- 1 follower
- 1 reply
- 283 views
I'm having some problems with the Menu Manager. I am using several drop-down menus. The main tab (which activates the drop-down) is linked to the home page. I don't see any option to link it anywhere else (like the parent forum of the forum the drop-down tabs point to). For example, I have a drop-down configured like this: Forums (main navigation tab, which goes to all forums) --- All About Turkey (this is supposed to go to the parent forum ("All About Turkey" but it is going to the home page) --- Living in Turkey (this is supposed to go to the parent forum ("Living in Turkey" but it also goes to the home page) --- Animals …
Last reply by Joel R, -
- 1 follower
- 1 reply
- 264 views
Is it possible to see all outgoing community emails? Someone reported another IP trying to login to their account, and I found who the user is, but I wanted to see if other similar emails were sent to other people whose accounts got locked. And to see if the user tried logging in to more accounts. Thank you!
Last reply by Rhett, -
- 1 follower
- 7 replies
- 280 views
If I post a topic to the forum, and use forum for comments and then after turn it off, will the news post still have those comments from the forum topic and will it stay on the forum too? The idea was to post some topics to forums, but not all.
Last reply by opentype, -
- 0 replies
- 208 views
Is it possible to program certain advertisements to show up only in certain forum sections? For example, we are a fish care forum so I would like to set up ads for fish medications to be displayed when users are looking through the illness/health forum, but not on the rest of the site.
Last reply by Anna Szykman, -
- 2 followers
- 7 replies
- 331 views
I've follow every step of this tutorial and I can't make my google handler to connect When I enter my Client ID and Client secret on my settings on the admin panel I get a refresh page with this error: Google rejected the details provided. Please check the details you provided have been entered correctly and try again. It's been like 3 apps I do and delete, but i know I copied everything from this tutorial: Can Anyone help? Thanks
Last reply by sweethoney, -
- 12 replies
- 372 views
I can not find to the answer of what just happen to my website. Wired. I seen an new update patch and so I went onto my website (I last checked 2 to 3 hours ago) and came up as an 500 error. Even on the ACP 500 error. I check my htaccess and all looks fine I clear the cache from cloudflare and disable it and did it 3 times I keep clearing my end and it still hapening I downloaded the new patch and uploaded to my server myself and then clear cache and nothing So I just waiting another 5mins and then it loaded up and after it loaded I then updated the new patch from the ACP. I can not put my finger on it!!!!!!!!!! Anyone else?
Last reply by DanInMS, -
- 1 follower
- 4 replies
- 282 views
Hi community There is a second on the gallery index page that shows several "New Images" Seems like it's mandatory non removable block. Which is fine, but how do I change the number of images showing there? I would like many more and I would like them to be much smaller. people can click them if they like for a bigger view. Any ideas where these settings are?
Last reply by SJ77, -
- 2 followers
- 8 replies
- 428 views
Hey. How can I disable the message that I need to upgrade IPS Community Suite to version 4.1.19.1? I do not want to install this update at the moment. I mean a message on a red background, which is displayed on each page of the forum.
Last reply by MADMAN32395, -
- 0 replies
- 224 views
Comments from a mod on my forum (we're testing our IPS4 upgrade): I replied that he can turn off notifications for "A report is posted" in [site.com]/notifications/options/ Is there a better way to have this work such that the badge goes away after a report is read (even if not closed?)
Last reply by Morgin, -
- 2 replies
- 274 views
Whenever I click on Advanced Settings, I get the swirling icon for a while and then it throws this error. Fatal error: Maximum execution time of 30 seconds exceeded in /home2/username/public_html/mysite/system/Node/Model.php on line 931 Any ideas what's wrong?
Last reply by Vanrau, -
- 2 followers
- 33 replies
- 1.4k views
how do i get this to work i installed it and it dont work
Last reply by TheEnd-, -
- 1 follower
- 7 replies
- 351 views
Hello, a few days ago the chat of the invision power board threw two errors. #4H269/N and #5H269/6. I guess there are connection issues with the chat server. Is there anything I can do to avoid those errors?
Last reply by AlexWebsites, -
- 2 followers
- 4 replies
- 369 views
Hi, Is it possible to use a {media="image.png"} tag inside of a CSS file? I can't seem to get that to work correctly. If not, how would you guys suggest I approach the problem? Maybe I am over thinking it? Thanks, Garrett
Last reply by TAMAN, -
- 5 replies
- 449 views
Hello, Just curious, but if my site is being served by Cloudflare, do I still need to activate one of the cache methods within the IPS admin CP, such as Memcache?
Last reply by nodle, -
- 1 reply
- 362 views
<link rel="canonical" href="https://domainname.com/" /> can any one help me how to Remove or Set or solve this issue This Canonical Tag Please
Last reply by AndyF, -
- 2 followers
- 2 replies
- 472 views
Is it possible to rename the apps, such as Gallery and Calendar, and their URL?
Last reply by simonle,
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