Technical Problems
Run into an issue and need help from the Invision Community Team?
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Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,923 topics in this forum
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- 1 follower
- 3 replies
- 711 views
Anyone else having this issue of the Twitter timeline not working? Not seeing the tweets from twitter show up. I already submitted a ticket, just wondering if anyone else is having this issue? I did have it installed before and it worked great. I removed it about a month ago and wanted to re-install it, now it doesn't show the tweets. Is this set-up as a task either? Just incase someone from staff sees this. Ticket number #73099
Last reply by Jim M, -
- 2 followers
- 12 replies
- 1k views
I searched without success for an explanation. I have set up my gallery, and for each image in any gallery, is that set of 5 stars. I assume it is to rate the image by viewers but it is not responding at all. Am I understanding the system wrong? Or do I have to set something differently? I did check permissions and every group is supposed to have access to the rating.
Last reply by McLouis, -
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- 1 follower
- 4 replies
- 607 views
Hey all. I migrated my site to Hostinger last week, and everything went smooth - or so I thought. I cannot access my Admin CP due to the credentials not being correct. Where do I need to go to find what my actual credential are in the database? Can I do that and change it from there? I have copied and pasted some of the support I received from them, but they really haven't offered anything that works yet...Some of the correspondence is in italics below. I do understand now that the .htaccess from the old host would not necessarily be carried over in migration. You should typically be able to reset your admin panel password via the forum software itself. The spe…
Last reply by Jim M, -
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- 2 followers
- 5 replies
- 581 views
I cannot seem to figure out how to get ratings out of 5 stars to be interactive, or even just set by one user for items when reviews are not enabled. If reviews are enabled they allow star ratings, but if they are not there is no interactivity on the stars at the top of the article. I've checked group permissions, database permissions, forum permissions to no avail. I must be missing something obvious?
Last reply by Rick Vasquez, -
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- 1 follower
- 5 replies
- 794 views
hi, I've noticed spam/abuse emails bouncing back in my inbox due to members failing validate their accounts in the last few weeks, so i looked into it and can page after page of russian based ip addresses attached to probably comprimised email addresses, however the IPB spam filter that I'm paying for is not doing about it, surely you can notice when countless russian ip addresses are being used to sign up ?? is there any way to BLOCK russia entirely using IPB ? thanks in advance for any ideas... cheers
Last reply by anyweb, -
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- 2 followers
- 4 replies
- 531 views
I do prepare threads ahead of time, and occasionally, I will publish them before the scheduled time. Usually, it is just a few hours sooner, but sometimes, it can be a couple of days. Today, I noticed that one such thread that was published before the scheduled date still shows the scheduled date (which is on the 9th). I cannot see where to change that so it would make sense. Can you point me to where to change the published date?
Last reply by Marc, -
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- 2 followers
- 3 replies
- 527 views
Hi, I noticed that my Unread Content link is missing even in the default IPS theme. I refer to the one that shows near 'Mark site read' below the search input. I checked and couldn't find a reason for it, but this was weird... It shows as normal in the list of Streams but when I clicked on the pencil icon, the title of the stream was empty despite it being a required field. So I clicked on the option to Restore Default Streams and this fixed the missing Stream Title for Unread Content. The default stream is still Unread Content: However, even after clearing the cache, it is still missing on the front end.
Last reply by Marc, -
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- 1 follower
- 7 replies
- 649 views
That’s how it shows up on my board: I can also see the same thing here on IPS:
Last reply by Adriano Faria, -
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- 2 followers
- 5 replies
- 578 views
Hello, i copied my old website before it was deleted and i would like to upload it here but i don't know how or where. I have about 40 article files and many more, but I would also like to upload my old theme there. Can someone help me?
Last reply by Randy Calvert, -
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- 2 followers
- 3 replies
- 516 views
Hi IPS, Set theme to use fluid width and configure it to e.g. 65%. Now add sidebar in storefront and go to browse the page in chrome or safari on lower resolutions < 1100px. Header is getting stuck at certain width where main wrapper keeps going. It looks like it would behave like would not see extra width of sidebar. The fastest way to reproduce it is Safari.
Last reply by PatrickRQ, -
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- 2 followers
- 6 replies
- 536 views
Hi IPS, Would like to report inconsistency of widgets box behavior with general pattern when going mobile. When you add a widget to main column of the forums and go mobile the widget is still boxes, while other forum areas go full width. The behavior of other, non-widgets areas is great on mobile because it gets wider, without losing space unnecessarily. Can you improve widgets to behave the same? It applies to all widgets.
Last reply by PatrickRQ, -
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- 1 follower
- 3 replies
- 571 views
I have Android 13. I noticed that if we don't set the iOS Startup Image (start screen for Apple), we can't install the PWA application. Recently there have been problems with the configuration of the iOS screen, so I suggest moving the meta tag <meta name="mobile-web-app-capable" content="yes"> <meta name="apple-touch-fullscreen" content="yes"> <meta name="apple-mobile-web-app-capable" content="yes"> before {{if \count( $apple )}} After this procedure, the browser detected the application. Referrer: https://stackoverflow.com/posts/27951414/revisions
Last reply by SeNioR-, -
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- 2 followers
- 6 replies
- 633 views
Hi IPS, The template of file view in Downloads app does not go to full width. It still sees the sidebar area even there is no element in the sidebar:
Last reply by Marc, -
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- 2 followers
- 1 reply
- 539 views
Hi IPS, If you set theme to use fluid width the header on tablet/mobile devices is affected. The logo and hamburger menu are displayed considering the max fluid width instead stick to left and right edges of the screen hat looks awful. On desktop it is fine but on mobile it can make the logo/menu centered at certain settings, e.g. 65% of fluid width.
Last reply by Marc, -
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- 3 followers
- 16 replies
- 901 views
I've noticed that the item count in notifications gets unusually high for no good reason. I'm not sure how it counts for items like new topics requiring approval. In that example, I had only 1 new topic requiring approval, but the notification states there are 85 of them:
Last reply by David N., -
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- 1 follower
- 1 reply
- 300 views
The requested URL was rejected. Please consult with your administrator. Your support ID is:
Last reply by Marc, -
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- 2 followers
- 8 replies
- 659 views
Hi, I've noticed that the cookie window for acceptance still pops up from time to time. As if the information about cookies was short-lived yesterday I confirmed the cookie, today I go in and the window appeared again, whether on a computer or on a mobile device.
Last reply by Marc, -
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- 1 follower
- 6 replies
- 551 views
Help me 😞 Hello I have a problem because I want to change the address for my license because I changed it, how can I do it? There seems to still be an installation of Invision Community at the URL on file. Before you can change the URL, you must first remove the existing installation.
Last reply by Marc, -
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- 2 followers
- 3 replies
- 451 views
Hi, I'm working on integrating my payment provider for my website. As a callback URL, I created an API endpoint that works fine. The code lines below are the last two lines of my POSTindex function in API code. $output = "OK"; return new \IPS\Api\Response( 200, $output); My payment provider wants a plain text response as: OK But IPS API returns it like this on the page: "OK" How can I remove these signs: "
Last reply by Stuart Silvester, -
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- 2 followers
- 14 replies
- 885 views
Hi IPS, In Pages, I create a new database and custom field on it, OrderID, used to order the records in DB, it is Number type, however is being sorted as text, that means we have 1 11 2 22 3 instead 1 2 3 11 22
Last reply by Matt, -
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Hi IPS, Since last 2-3 updates where you touched PayPal/MaxMind code, many customers is unable to pay using their usual PayPal accounts. In logs I find plenty of such: IPS\nexus\Gateway\PayPal\Exception::400 {"name":"INSTRUMENT_DECLINED","message":"The instrument presented was either declined by the processor or bank, or it can't be used for this payment.","information_link":"https://developer.paypal.com/docs/api/orders/v1/#error-INSTRUMENT_DECLINED","debug_id":"82948bc189e09"} Your payment was refused by the payment processor. Please try a different payment method, or contact us for further assistance. Backtrace #0 /srv/www/public_html/applications/ne…
Last reply by PatrickRQ, -
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- 2 followers
- 19 replies
- 1.4k views
Hi, good morning, Recently I have updated my Invision Community to the latest version. Since this moment I am not able to (re)activate the application 'Videos' from MichaelJ. I already contacted the author of this application but he advised me to contact Invision Community Support as the application is up to date and should be working. It seems like something is wrong in the software. Could you please advise how to solve this? Is there any possibility to overrule the locked application? Thanks in advance for any support. Regards, Etienne
Last reply by Matt, -
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- 2 followers
- 11 replies
- 1.8k views
I can’t seem to find any option to change the time locale in invision suite . Is this a server side setting? I’m wondering where this is controlled? It is important when working with people across the pond , things affected are , activity stream , posting time etc . Any help is appreciated
Last reply by Marc, -
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- 1 follower
- 9 replies
- 741 views
Hello, I left everything working before I went to bed and today I come back to this? I have confirmed that it is the IPS software that is giving the error by installing another software on the main domain which works fine. Moving IPS to a subdomain throws the same error. Different browsers tried, clearing cookies tried. Any help on this?
Last reply by Randy Calvert, -
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- 1 follower
- 4 replies
- 636 views
Can't figure out this error ... can someone please help me, my site is down and I can not login to the forum and admin. thank you [30-Jun-2023 20:45:03 UTC] PHP Fatal error: Uncaught Error: Attempt to assign property "timezone" on null in /home/godubois/public_html/system/Member/Member.php:211 Stack trace: #0 /home/godubois/public_html/system/Log/Log.php(107): IPS\_Member::loggedIn() #1 /home/godubois/public_html/init.php(1034): IPS\_Log::log('Error: Attempt ...', 'uncaught_except...') #2 [internal function]: IPS\IPS::exceptionHandler(Object(Error)) #3 {main} thrown in /home/godubois/public_html/system/Member/Member.php on line 211
Last reply by Jim M, -
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