Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,926 topics in this forum
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- 1 follower
- 0 replies
- 315 views
Trying to setup the Facebook login. The Facebook part of the setup was no problem. But I get to this section in the instructions, and not sure where to go or what options to choose to do the Invision side of things. I see Login and Registration, but absolutely NO details in the instructions. What form and where?
Last reply by NorthGeorgiaWX, -
- 1 follower
- 4 replies
- 233 views
I'm a bit stumped on this. Here's a category in one of my Pages databases: The category header and description are called by the following in the categoryHeader template: <div class="articles__banner"> <p class="articles__title"><span>{$category->_title}</span></p> {{if $category->_description}}<p class="articles__description"><span>{$category->_description}</span></p>{{endif}} </div> My categories which don't have descriptions should show only the title, since the conditional check on descriptions should evaluate to FALSE. That's not what's happening, however: My sour…
Last reply by Meddysong, -
- 1 follower
- 4 replies
- 413 views
Hi everyone, Glad to be a part of this community. Have been using IPS for a week now and love it. But now I have a question: I have created a new Custom Field (for Customers) and linked it to the Profile Completion process (for the customer to choose). Outstanding. Now - how do I include the values of the chosen Custom Field in the customer's profile, such that it appears under their name when they post? Alternatively, can Custom Field values be used for Rank? Any and all help appreciated, Michael
Last reply by Philooo, -
- 1 follower
- 3 replies
- 495 views
Hi, I installed a test environment in order to try my migration and customisation, i am afraid e-mails might be sent to users from this environment. So i would like ot block all outgoing e-mails for this instance. Is there any "normal" way to do so ? i have set up a dummy smtp server for now but it is not optimal...
Last reply by jesuralem, -
- 7 replies
- 323 views
Hi All, Any idea how can I delete all posts with exact match to a particular content ? I used IPB 'Search' feature to view there are 2000 posts with exact match to the particular phrase. But I can't find the moderation option to SELECT ALL those posts & DELETE.
Last reply by Faqole, -
- 2 followers
- 2 replies
- 238 views
Hi Is there any way to gat the notifiction/email copy of the invoice sent to the customer? So i want to know if somebody made an order/created the invoice in commerce. So far I could only see the invoice in the invoice section of the ACP
Last reply by Sergey_SV, -
- 1 follower
- 3 replies
- 251 views
Hi guys, Looking for some help - recently, anyone who registers on the site with an email address, instead of having their initial in the profile picture - it comes up with a broken image icon. Anyone had this before?
Last reply by Joel R, -
- 6 replies
- 614 views
I need to use Invision Power Board with Wordpress. I downloaded miniorange-oauth-20-server plugin and OAuth Login, after installing Invision Power Board. I followed the instructions I found here: https://invisioncommunity.com/4guides/how-to-use-ips-community-suite/social-sign-in/43-and-above/wordpress-r304/. I set up WordPress on the add client entry, getting a Client ID and a Secret Client. After that I went to the Invision Board administration panel and clicked Create New. Here after choosing WordPress and having correctly filled all the settings including Client ID and Client Secret that I had found on WordPress, writing “Save”, I got the error:The provider is not resp…
Last reply by Ulisse Savi, -
- 4 replies
- 633 views
Greetings! We purchased the Forum solution and tested it in our test computer by using TESTINSTALL license. Then, we deleted IPB which is installed on our test computer and tried to reinstall in the test server. But it didn't work! It said, "already using the testinstall license". We want to install IPB on our test server with this test license. Please reply to us. Thanks in advance!
Last reply by Optic14, -
- 1 follower
- 2 replies
- 287 views
I may have posted about this before, but I cannot find the thread. Since at least April 2017, my users have reported that threads containing embedded tweets skip around while you're reading them. It only manifests when you attempt to read a thread you've already read before. Initially, the forum loads the page positioned at the last unread marker, but then as embedded tweets before and after this load their content, the page skips around until it's positioned somewhere else entirely once done. Per my users: Affected: Firefox mobile, Safari Not affected: Chrome, Edge mobile I had wondered if Chrome was unaffected due to the use of overflow-anchor, but …
Last reply by rllmukforum, -
- 2 replies
- 353 views
Hi IC Community, I've recently made a PHP script to query my gameservers for their current status using the built-in blocks feature in IP.Pages. However all the HTML I'm using is outputted using echo statements. Is it possible in any way to parse it like normal HTML code, instead of having multiple echo statements?
Last reply by Marcher Technologies, -
- 2 replies
- 468 views
Hi, I'm getting this issue... Any ideas? PHP 7 version 7.0 and using latest version of IPB. Was running fine till this morning. Thanks.
Last reply by bfarber, -
- 1 follower
- 1 reply
- 495 views
Hi, Is there a way I can hook into a files download count inside of a IP Content / Pages template. Maybe by ID or something? I looked at how the download count is pulled in the actual Downloads application but I am not sure how to reference it from a IP Content / Pages template or template field. Does anyone know how, or can someone show me some example code? I am wanting to show the download counter directly in the template, not link to the download page.
Last reply by bfarber, -
- 3 replies
- 318 views
Hey. I'm having trouble with the profile completion. After adding 6 steps I can't add any more. After pressing the "Create New" button and filling out all the info I can not press the save button. Nothing happens. I can't even edit and save the ones I have already created. Any thoughts?
Last reply by bfarber, -
- 1 follower
- 6 replies
- 466 views
Hi! For the first time I'm just giving up. So simple and stupid question: how to add a moderator to a a specific forum in 4.3 if there is now such tab in moderator settings? 😕
Last reply by pequeno, -
- 1 follower
- 2 replies
- 1k views
Hello, on my forum it doesnt show Icons (even in the Admin CP) I only changed the domain without changing the webserver. Since that it doesnt show anymore: https://gyazo.com/d49374c0472efd98c6768b302e041c56 Regards, Xenos 1337
Last reply by Xenos 1337, -
- 4 replies
- 329 views
Could someone tell me if it's possible to add blocks to posts by embedding HTML into the text editor? I have a newsletter widget and I want to create an announcement which displays the block beneath the message, just to make things easier but I can't seem to figure out how to add the block. I've added HTML to posts in the past but I'm hoping the block can be added to the actual post. Any help would be appreciated.
Last reply by newbie LAC, -
- 0 replies
- 232 views
Hey ppl, maybe someone has a hint for me. I want to reset all avatars from my member to none. I backup my forum but didn't saved the avatar with it. So I have now some image errors caused by the user avatars. I don't find a function in the acp itself. I have over 5,5k members and would be aweful to do that by hand.
Last reply by Willie88, -
- 1 follower
- 3 replies
- 273 views
Is there any possibility to customize the CKEDITOR toolbar? I only want to display the emoticon button. If I reinitialize the editor after it is ready and resize the window the old toolbar will be shown. I tried to delete the old editor, replace it, and so much more. But none of my solutions works properly. Currently I try to override the replace function. But the following code give me a duplicate editor. Is the a working solution? CKEDITOR.replace = function (node, conf) { conf.enterMode = CKEDITOR.ENTER_BR; conf.height = 50; conf.toolbar = [{ name: 'row1', items: ['ipsEmoticon'], }]; return oldReplace(node, conf); }; CKEDITOR.once('instanceReady', f…
Last reply by tsdevelopment, -
- 0 replies
- 273 views
Alright my website/forum has been getting an error "Error code: EX1142". But i was looking at my MySql database center and i'm overloading my database -105 on 1024mb and in the settings my core_cache is using 1.1 gig of space is there a way to clear with myphpadmin panel. The error appeared today. I know I have not pay my last payment but this will be done shortly things has been tight.
Last reply by Luc Wolfe, -
- 3 replies
- 260 views
Hello, I have a few problems with my Forum setup. I am not a programmer so I would be very thankfull if you can give me an easy step by step in introduction. I uploaded some screenshots for a better insight. I wanna remove the "start new topic button and the space behind it". Change the colour of the forum category fields. Add a bar with "FORUMS" above my categories (forums). Remove the header and integrate my header and footer from my wordpress site + remove search button Add a self created call to action bar Then I would like to know what it has to do with forum login on wordpress. Can not I just link the registration? Hope y…
Last reply by Ramsesx, -
- 1 follower
- 10 replies
- 361 views
Hey everyone, I am trying to embed a reddit video into an article done in Pages. I can't seem to get this to work what-so-ever. Anyone have ideas on how to get this to work? I've tried all of the different EMBED codes that reddit supplies with no luck.
Last reply by Mark H, -
- 1 follower
- 1 reply
- 422 views
Hello, I want to make a Multi-Language Site which automatically translates from English to each local languages. (like a WordPress plugin which uses Google Translator) I 've found "Translation" in the download section but it seems that it is working only for system menu & option, not for auto-translation of the contents. How can I make or apply auto-translation site in Invision Community? Thanks!
Last reply by Ramsesx, -
- 1 follower
- 0 replies
- 348 views
Hi, I'm sorry this question has already been asked, but I couldn't get an answer... Are some of you running IPS 4.3.x with MySQL 8? Did you encounter issues? Thank you for your help! 🙏
Last reply by LaCollision, -
- 0 replies
- 201 views
Hey guys, do you know any solution on how to use existing media / attachements for the feature photo? I want to use the same image for blog entries or pages e.g. as a feature photo (not inside the editor itself but the upload function). Maybe I'm missing a built-in function or any paid plugin which is able to do this. If not: Count this as a request for a plugin? 😉 If I have to upload the same image over and over again this will blow up the disk usage so I'd rather upload the image once and then use it whereever needed. Thanks in advance, Phil
Last reply by Phil7789,