Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.4k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,005 topics in this forum
-
- 0 replies
- 254 views
is there anyway to have parent categories for clubs? what i mean is i am running a gaming site and i would like to break the clubs up for each game, that way they arent all clustered together.
Last reply by CyanideBurial, -
- 3 replies
- 359 views
Hello I am trying to create a plugin to add a country flag in the hovercard. I am using <span class="ipsFlag ipsFlag-{$country}"></span> but the flag doesn't show up. It seems that the flags.css isn't even loading. How can I have my plugin ensure that css is loaded? Also if I want to pull css from an installed app how could I make my plugin do that as well?
Last reply by bfarber, -
- 1 follower
- 4 replies
- 352 views
Hello, Like way too much websites, I am still running on php 5.6, which is going to be ended at the end of this year. I have a simple question for the developers; will IPS still support this oldie after the official end? By supporting I mean: will the next updates require php7? If I'm not done yet with php7 at the time, it would be of course sad to not be able to perform updates for a while, in particular in case of security ones. eventually, bonus question: in regard of the IPS code only, is there anything/configuration to prepare other than simply switching the server from php5 to php7 one the live website? Thank you for your answers 🙂
Last reply by bfarber, -
- 1 follower
- 6 replies
- 398 views
IPS 4.3, Digital Ocean standalone, London. Hey, I have created a custom date field in the Pages app but the custom field is rendered in both US and UK formats, depending on where it's viewed. For example, when editing the date (Original Publication Date) in the article it expects a UK date, which is what I want. But when viewed, shown here at the top of the article, it renders in US date format: It also renders in US date format in the listing view. However all other dates appear to render correctly, the issue appears to be restricted to custom date fields. Just to be clear, I am in London and expect the entire sit…
Last reply by bfarber, -
- 2 followers
- 6 replies
- 790 views
I've bitten the bullet and tried my hand at creating a (sort of) plugin, ie adding a button to my editor. What I wanted to achieve was something like this, where a user could add an explanation about a word if it were difficult. (The site is for language learners so articles are supposed to be in easy language.) Here's the code from my button: <a href='#' title='{option}' data-ipsTooltip>{content}</a> But what I'm getting is this: and the reason is because my data-ipsTooltip isn't present: If I change the code in my browser, then everything is fine: So the problem centres on data-ipsTooltip being stripped. Why is …
Last reply by Meddysong, -
- 1 reply
- 312 views
Hey guys, A weird issue and I am wondering whether this is a server configuration. Whenever I try to update one of my custom made applications I got from this community I get the error message: The application you uploaded cannot be installed because it is not a valid application, the archive is corrupt or the file and directory permissions in /applications do not allow it. I checked the directory permissions but they are not the problem. The file is most likely also not the problem cause it seems I am the only one having this problem. So I am asking you guys. Any idea? Best regards, Paul
Last reply by bfarber, -
- 1 follower
- 1 reply
- 273 views
Hi, I wonder if someone may be able to help. I have this banner code displayed in global template. <div class="wm-header-ad"> <script type='text/javascript'><!--//<![CDATA[ var m3_u = (location.protocol=='https:'?'https://arbchat.co.uk/serve/www/delivery/ajs.php':'http://arbchat.co.uk/serve/www/delivery/ajs.php'); var m3_r = Math.floor(Math.random()*99999999999); if (!document.MAX_used) document.MAX_used = ','; document.write ("<scr"+"ipt type='text/javascript' src='"+m3_u); document.write ("?zoneid=12"); document.write ('&cb=' + m3_r); if (document.MAX_used != ',') document.write ("&exclude…
Last reply by Steve Bullman, -
- 1 follower
- 2 replies
- 336 views
(SOS34) VIP Members i cant find this for 4.3 version
Last reply by Pete T, -
- 1 follower
- 7 replies
- 431 views
Can anyone recommend an open source IDE that works well for theming IPS? I want to work directly on my "Designer's Mode" files on my test server. I'd rather not work on the files directly, but that's what I will be doing if I can't find a free (or cheap) IDE that will allow me to connect to my server env and modify files directly via remote IDE. Thanks in advance
Last reply by TAMAN, -
- 2 followers
- 6 replies
- 342 views
...."Applications not currently installed"? I mean, I still have Chat listed there...my understanding is that you can click the Install button and simply replace them, but, well, what's the point? If you uninstalled apps then it was for a reason, and you can always reinstall from your HD or download from the site. I see no point of retaining them in one-click installable form on one's website - especially since they will almost certainly be old and useless versions anyway (cf. Chat). So why not just get rid of this and the needless (albeit minimal) storage it demands? Besides...IMHO it looks messy. Just my two cents. 🙂
Last reply by Rhett, -
- 3 followers
- 8 replies
- 363 views
want to create a rotating images banner on home page.... but I have cloud version and can't figure out best way to use an image directory to pull the images? someone helped me w/ code... but again it wants an html photoimagedirectory for it and not sure where to do that in cloud version. or... if there's a native way, I'm in. 🙂 Thanks for help either way. Obviously I'm a rookie but will help any place I can pay back.
Last reply by fourday, -
We just set up https on our self hosted server, it's working fine but I'm wondering what this means This is a toggle option. Does this mean every image displayed on your forum is saved to your server? because that would obviously take a lot of space. Or temporarily saved then deleted?
Last reply by AndyF, -
- 3 followers
- 12 replies
- 525 views
Sorry if I'm posting in the wrong area it's been awhile, looking for a chatbox to add to our forum.
Last reply by mustluvboxers, -
- 5 replies
- 312 views
IPS is looking into this for me (currently with level 3 tech) but I wanted to canvass the community to see if this happens to anyone else. Situation is this: spam defense set such that a new account that gets flagged as a 3 is subject to admin approval. New account registers. Spam defense assigns a 3 rating. IP is Korea, username is gibberish, looks to be a spam bot What is presumably a bot account takes some action (in my case they changed their e-mail address to the same address they used at sign up) to generate an email asking them to approve the email change. They approve the change. Somehow, without an admin approving their account…
Last reply by bfarber, -
- 1 follower
- 3 replies
- 255 views
Can someone confirm the issue? I have fresh install of 4.3.x with no modifications. Just right after installation I go to the ACP->Members->Staff->Moderator. I can see the tabs: General Content Member Management Warnings Databases I cannot see tabs for Forums Calendar Blogs Gallery Images Gallery Albums Articles The applications for the missing tabs are installed and enabled. I have run Support tool, there is nothing that is wrong on the installation. I have the same issue on my other localhost installation that has some 3rd party apps installed. I am missing the tabs for these 3rd pa…
Last reply by bfarber, -
- 1 follower
- 0 replies
- 214 views
Hello, I want to show some custom fields in mobile version. For example, in desktop version, fields shows normally: But not in mobile: How can I select a field to be displayed in the mobile version? Many Thanks.
Last reply by pequeno, -
- 1 follower
- 3 replies
- 334 views
Hi all, I did a search on the matter to hide all signatures for guests and found only old threads... So: Is there a possibility to hide signatures of members for guest browsing? Our sigs are not relevant to our content and just clutter the posts browsable to guests. Thanks, Thomas
Last reply by Thomas P, -
- 2 followers
- 5 replies
- 363 views
Hi, To optimize server charge, i would like to know what is the best Cache system to activate for Invision ? Thank you for your help,
Last reply by bfarber, -
- 1 follower
- 3 replies
- 304 views
Hey guys, We've built a custom relationship plugin that allows us to pull through items from the gallery application to the pages application, by tying the image to a listing in the pages app. I'm looking to output these items now, and limit them. I can output them fine using the following: {{if $relationships['gallery_images'] == NULL}}No photos available for this listing, be the first to <a href="/gallery/submit/?_new=1">submit a photo</a>.{{else}} {{foreach $relationships['gallery_images'] as $image}} <div class="containThumb"> <div class="thumbBlock_holder"> <img class="myImg thumbBlock" src="/uploads/{$im…
Last reply by bfarber, -
- 1 follower
- 5 replies
- 397 views
I have been looking around for a solution to this but I just can't find it. Note: - I am on 4.3.6, no error logs for this or anything mentioned in system logs. System Check is good. - I am self hosted. - I have no applications. - The theme I am referencing to is an unmodified theme (Default). - Images sync / upload fine. Steps: 1) I go into designer mode 2) I upload a webfont or svg in the applicable /themes/#/ directory on FTP. As a side note: Strangely the current missing svgs will be visible in the theme FTP folder. 3) I sync the theme (or all themes) by simply leaving designer mode and selecting such 4) I go int…
Last reply by Max Lloyd, -
- 8 replies
- 373 views
Hello, I want to program one page, and add few functions for buttons by using onclick event and calling javascript function that carries some php code. But it seems that page reads all php code even though it is inside the function, some javascript functions got auto read. I tried to make seperated js code in templates and use it for the page and none of those functions got called or even work. Example of code: <a id="mybutton" onclick='alert({{header("Refresh:0");}});' >example</a> or <a id="mybutton" onclick='helloworld()'>example</a> <script>function helloworld(){alert({{header("Refresh:0");}});}</script> Fo…
Last reply by bfarber, -
- 2 followers
- 2 replies
- 343 views
I would like to edit the flash message that pops up with a new notification. Specifically I am wanting to handle the avatar display depending on user group. I've updated userPhoto and userPhotofromData but neither of those manage this section. Same for when composing a private message, the autocomplete menu item. Where can I edit these?
Last reply by bfarber, -
- 1 reply
- 306 views
Where the user can be directed to anywhere on the website, based on random-number generation? It wouldn't be *that* useful, but some readers would enjoy it. Thanks if anyone knows.
Last reply by Ramsesx, -
- 2 replies
- 272 views
Long story short. I have two license keys assigned to me. I renewed the one associated with my domain, and still shows it expired. The license key my forum shows is the one I don't use, have not for years. How can i change it?
Last reply by AndyF, -
- 2 followers
- 6 replies
- 290 views
I noticed that the suite was using howler.js. That ties in nicely with something I'm working on. What I want to do is create something like this, where certain words play an audio file when clicked. I wasn't able to replicate it so thought I'd try something similar in CodePen. Here's my pen. As you can see, I've got it working there, though rather inefficiently. That won't be a problem; once this page is written, I won't have to update it. Where I always fail is trying to get something I've done elsewhere working within IC. The problem is that I just don't really understand what the suite expects of me. I've created the page. I've put my compiled JS in…
Last reply by Meddysong,