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Technical Problems

Run into an issue and need help from the Invision Community Team?

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Subforums

  1. Classic self-hosted technical help

    Problems related to your server or other classic, self-hosted edition issues.

    • 16.8k posts
    Stefan Johansson_72643
    Content featured in v4 cannot be unfeatured in v5
    Stefan Johansson_72643,

  1. LiteSpeed

    BIgnat,
    • 18 replies
    • 1.3k views
    bfarber
    bfarber

  2. Authentication from external page on the same domain

    jesuralem,
    • 7 replies
    • 330 views
    bfarber
    bfarber

  3. Member's Profile Array

    EmpireKicking,
    • 4 replies
    • 675 views
    bfarber
    bfarber

  4. 4.4 - Users with no cover photo have weird colour

    AutoItScript,
    • 4 replies
    • 361 views
    AutoItScript
    AutoItScript

  5. 4.4.0 upgrade problem: stuck creating keys

    Peter Wagemans,
    • 0 replies
    • 260 views
    Peter Wagemans
    Peter Wagemans

  6. Deeper reporting from IPBoard

    Nigel Moore,
    • 5 replies
    • 319 views
    Nigel Moore
    Nigel Moore

  7. Error 500

    MG501,
    • 1 reply
    • 423 views
    MG501
    MG501

  8. Members can editing own content (topic or post)

    Luc Wolfe,
    • 2 replies
    • 281 views
    Luc Wolfe
    Luc Wolfe

  9. For 4.4. server reruirments question

    media,
    • 4 replies
    • 381 views
    Black Tiger
    Black Tiger

  10. Task cron job error after upgrading to 4.4

    Jeffrey Roberts,
    • 2 replies
    • 334 views
    Jeffrey Roberts
    Jeffrey Roberts

  11. Block Manager-Popular Now

    Nina Brydolf,
    • 7 replies
    • 298 views
    Nina Brydolf
    Nina Brydolf

  12. Install error on 4.4

    Staralfur,
    • 6 replies
    • 427 views
    Black Tiger
    Black Tiger

  13. [Member] cannot receive messages.

    Pupper Puppet,
    • 2 replies
    • 414 views
    Pupper Puppet
    Pupper Puppet

  14. Moving to the main diectory

    DoorMadeEasy,
    • 3 replies
    • 305 views
    AndyF
    AndyF

  15. Acces denied on amazon aws database

    Remorse,
    • 1 reply
    • 264 views
    bfarber
    bfarber

  16. Stuck on MySQL instalation

    Remorse,
    • 2 replies
    • 279 views
    bfarber
    bfarber

  17. I'm running PHP version 5.6.33, do I need to upgrade to 7.1?

    AngelsWin.com,
    • 3 replies
    • 338 views
    Jim M
    Jim M

  18. Random Error 500 after 4.4 upgrade (SOLVED)

    rfcontreras,
    • 1 reply
    • 314 views
    rfcontreras
    rfcontreras

  19. Seo Help

    greek_parea,
    • 0 replies
    • 289 views
    greek_parea
    greek_parea

  20. Passing query string parameters into IPS registration?

    cpinc,
    • 5 replies
    • 492 views
    Adriano Faria
    Adriano Faria

  21. Getting this error

    Remorse,
    • 1 reply
    • 299 views
    Adlago
    Adlago

  22. Error 500 When Upgrading from 4.3.6 to 4.4

    iacas,
    • 8 replies
    • 469 views
    iacas
    iacas

  23. Who's Online has stopped working

    KIKI_,
    • 14 replies
    • 495 views
    KIKI_
    KIKI_

  24. Question Forum

    dacho,
    • 3 replies
    • 339 views
    Black Tiger
    Black Tiger

  25. Mysql default characterset utf8 or latin?

    Black Tiger,
    • 1 reply
    • 267 views
    bfarber
    bfarber