Technical Problems
Run into an issue and need help from the Invision Community Team?
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Classic self-hosted technical help
- 31.3k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
22,685 topics in this forum
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- 1 follower
- 1 reply
- 416 views
Hi, Today I found out that image files are not physically deleted after deleting a post with an attachment. I also permanently deleted the post in mod cp. Why is this happening? I actually assumed that the attachment files would also be removed after a deletion. Otherwise the hard disk space will overflow. rgds,
Last reply by Adriano Faria, -
- 1 follower
- 3 replies
- 346 views
Is there a way to restrict the image file size upload? Gallery is currently not respecting the upload size set in PHP and I'm able to upload multiple images above 5MB. Is there a way to limit the file size?
Last reply by Morrigan, -
- 2 followers
- 10 replies
- 454 views
We have someone who wants to have a live video stream/chat with our community and we're trying to find how to best get this done. The plan is to open a thread in advance where members can ask questions, and at a pre-schedueled time, said someone will "reply" in the thread with a live video stream/chat/conference where they will address and answer the questions that were asked. At the same time, members can of course keep posting in the thread and said someone will read them and reply via the video. Having members be able to join the video is an added benefit but not necessary. The particular platform used for this isn't as important, it can be Zoom, Facebook Live, …
Last reply by opentype, -
- 1 follower
- 2 replies
- 453 views
Hello there, I wonder if it's possible to set up a custom stream as the default home page of my community? Regards
Last reply by Colombia Humana, -
- 0 replies
- 262 views
Hello! So I was trying to get my tags to work on my site however no luck. I went to meta tags in the admin.cp and added one but it would not show on google searches when I typed them in. Does anyone have any ideas or would be able to help?
Last reply by ConnorFTW, -
- 1 follower
- 0 replies
- 224 views
Please don't forget to fix this botton background issue
Last reply by kmk, -
- 1 reply
- 234 views
Hi, is there a way to export or copy a custom theme for a current IP.Board site to a new site? Is it as easy as copying over the theme files? If so, where are they located? Thank you
Last reply by Nathan Explosion, -
- 1 follower
- 4 replies
- 510 views
I've converted several databases before from WordPress but once I initiated the conversion for the current one I am working on, it seemed to have finished but ended up with the following: When I look at the converter again, there is an X underneath the "Finished" column which means it didn't work. Anyone ever seen this or have any ideas why it is not finishing?
Last reply by borangeatx, -
- 5 followers
- 23 replies
- 2.3k views
Hi, it's only for me or everyone? 😉 P.s. I can open support tickets system from this url directly though: *** Link Removed ***
Last reply by Charles, -
- 7 replies
- 346 views
Hi, I have troubles with "classic" forums displaying. As you can see on screens, subcategory names are covering each other. (ipad, poco x3 with chrome, poco f1 with mozilla) Hope you can help me, thank you!
Last reply by numis, -
- 5 replies
- 403 views
Hello, Is it possible somehow to get a Custom smiley into the title? Regular smileys seems to work with copy paste, but the custom ones doesnt.
Last reply by bfarber, -
- 1 follower
- 6 replies
- 353 views
I have a sub based store that I set up as a product with renewals. Issue is that whatever the purchase price is that’s going to be the price that people will pay for different subscriptions (renewals) while they have an active one. How can this be fixed? I’ve seen a lot of people using the store the same way I have so I’m confident there’s a way around it.
Last reply by 6ichem, -
- 3 followers
- 20 replies
- 834 views
On my test site I have added the developer tools (deleted all but forums, core, nexus, calendar as I do not have them from the files) Added the constants.php file as described here and no changes appear to happen for make a plug in After some searching I found this page which says the constants.php needs to have <?php added to it, but when I do that it breaks the site. What am I missing here?
Last reply by Nathan Explosion, -
- 1 reply
- 1k views
Does IPS provide any feedback to a developer upon submission of an original app or update that based on their future update plans (at that moment in time) the app will end up needing extensive rework or warrant discontinuation as portions of their app's functionality will become core? How about an app that is in between updates, does IPS let developers know that future updates will likely impact their apps? I'm more concerned with apps that have sold well and have become integral to sites that have bought them.
Last reply by Daniel F, -
- 1 follower
- 2 replies
- 417 views
How can I manage what groups can see different aspects of member profiles? For instance, for RSVP events, Guests should not be able to view a member's RSVP events. Or posts. And same for all activity in a member's profile. How does an admin hide the purchases, or Pages Databases from a Member's profile? Or from all profiles? Ideally: I do not want guests to be able to view other members profiles and data unless the member (or an admin) has chosen to have them fully public. How do I (as an admin) selectively allow the different Member Profile sections to be viewable or not? By Group, by section?
Last reply by mcsg, -
- 7 replies
- 1k views
Via my Google Search Console, I am showing that a number of pages are loading unnecessarily slow in a mobile environment. The most time consuming aspect of these is the webfont load (showing as, "…font/fontawesome-webfont.woff2?v=4.7.0"). The recommended solution is to declare preload links. <head> ... <link rel="preload" href="styles.css" as="style"> <link rel="preload" href="ui.js" as="script"> ... </head> Can this be added somewhere in the global template(s)? TYIA
Last reply by My Sharona, -
- 4 replies
- 685 views
Hi, I'm playing around with REST API (selfhosted). When accessing /api it works. /api but when I try to use e.g. /api/core/hello (or any other) I get 404. Do you know what can be wrong?
Last reply by bfarber, -
- 4 replies
- 1.2k views
So as part of my site integration that I've done, I've added a custom HTML form on my site which will submit login details to the login form on my IPS forum. This works fine, and the user is logged in great. Except when they get logged in, they get redirected back to the forum index, rather than the page they were previously on, on my main site. I've tried adding a base64 encoded 'ref' query string to the URL to provide a redirect URL (i.e. the URL they are on), but this isn't working. It's not so much that it's not working, but just rather by design from what I can gather. I understand why this security measure is in place, to prevent CSRF attacks etc and to prevent…
Last reply by bfarber, -
- 5 replies
- 426 views
At the moment it would seem to be problematic to like a blog post.
Last reply by Linux-Is-Best, -
- 1 follower
- 1 reply
- 236 views
Good day, Is there a place where new users can read tutorials on how to move around the IPS software? The help guides are mostly focused for administrators, not for the end user that wants to learn how to move around the forum. Maybe there is something like that in the help guides, but I couldn't locate it. Thanks a lot
Last reply by CoffeeCake, -
- 1 follower
- 3 replies
- 265 views
Hello, This may be a stupid question, I'm not very experienced yet hosting with invision. Is it possible for members to co-edit docments live - like say in G-Drive - where multiple peole can be logged into the same document and edit it together? Is there any way of doing this inside the community? Thank you for your guidance. Jay
Last reply by CoffeeCake, -
- 1 follower
- 6 replies
- 431 views
My main member group functions perfectly. When a search query is typed into the search bar, all results are showing. That member group was copied to form the base for another member group that only has a different title and a group icon. No other changes were made to the copied group. But when you are a member of that group and search for the same query, only a couple of results are showing. I'm attaching screen shots of search results for the same words in three different groups. The original fully-functioning group shows 41 results on two pages. The problem group shows a total of six results. As a third test, I just copied the original group again and only changed …
Last reply by Morrigan, -
- 1 reply
- 252 views
Hello! So I know I can set the background color but I would like to set it to a picture how could I do that?
Last reply by Morrigan, -
- 1 follower
- 1 reply
- 279 views
hi all trying to tailor the 'packing note' to fit in with our store/site better have tried editing both the default and the site theme packingsheet template but any changes just don't seem to show is it possible to edit?
Last reply by sound, -
- 1 follower
- 5 replies
- 404 views
Is there any way articles, translated, can switch with the selected language? If we have the English version of an event in News & Events... and they switch to Spanish... how do you change the record output? JM
Last reply by Meddysong,