Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 1 reply
- 345 views
How do i make so my footer doesnt do this; It needs to go where arrows points. on the homepage it looks fine tho; what do i need to add in there to make it work? #ipsLayout_footer { margin: 0px; height: 201px; background: url({resource="footer.png" app="core" location="admin"}); background-size: 100% 100%; } Thanks. (yes ik, images look a bit scuffed, they're temporary. kind of, they will be adjusted)
Last reply by Ehren, -
- 1 follower
- 4 replies
- 647 views
How can I configure the Create New Content button only viewble by specific group? I want to configure it just for me and not for others members.
Last reply by Ehren, -
- 4 replies
- 1k views
Hi there, we're having an issue where when users try to upload a file in a club using the files feature, they receive this nondescript message: Looking at the system log, it tells us: InvalidArgumentException: (0) #0 /var/www/html/applications/downloads/modules/front/downloads/submit.php(147): IPS\Helpers\Form\_Upload->__construct() #1 /var/www/html/system/Helpers/Wizard/Wizard.php(181): IPS\downloads\modules\front\downloads\_submit->IPS\downloads\modules\front\downloads\{closure}() #2 /var/www/html/applications/downloads/modules/front/downloads/submit.php(681): IPS\Helpers\_Wizard->__toString() #3 /var/www/html/system/Dispatcher/Controller.php…
Last reply by USS, -
- 1 reply
- 486 views
So I'm trying to add a custom image to my navigation bar, but it doesn't extend to the side. How do i make it extend to each side all the way? i have this simple code for the header and navigation bar image; #ipsLayout_header > header { background: url({resource="header.png" app="core" location="admin"}); background-size: 100% 100%; } .ipsNavBar_primary { background: url({resource="menu bar.png" app="core" location="admin"}); background-size: 100% 100%; } and it looks like that; As you can see, it doesnt extend all the to each sides. And it needs to so it fits with the header image. Thanks
Last reply by Numb47, -
- 1 follower
- 2 replies
- 482 views
There any settings to block or avoid my site content indexed by Google?
Last reply by Feneroin, -
- 2 followers
- 3 replies
- 397 views
I downloaded the DEV tools for 4.6 Beta 1.1 and am getting the following error when I attempt to go to applications. Can anyone point me to where the problem may be ?
Last reply by legionaire, -
- 1 follower
- 0 replies
- 323 views
We've had to restrict the use of JPEG files on our forum and have limited file uploads to PDFs .doc etc. However it would be very handy if the site team could upload JPEG files when necessary. I don't see that there is any way to allow this. Anybody any ideas? Is it something I've missed? Thanks
Last reply by BankFodder, -
- 0 replies
- 472 views
We would like the IPboard system to send an email to a designated email address anytime a user posts a new topic or replies to a topic. We're trying to solve the problem of making sure all our team members get a notification of one of these event types. So we'd have the ipboard mailer send the notification to an email address that is a distribution list. Anyone have ideas about how to best solve this?
Last reply by John.me, -
- 1 follower
- 2 replies
- 448 views
Anyone knows how to add the red + plus sign that's in front of IPS's clients group name? Maybe it's css but I can't figure it out. I want to ad it to my site.
Last reply by beats23, -
- 1 follower
- 3 replies
- 875 views
my forum is giving error 500. the CP panel I can access but the community cannot. 😕 https://hub.casadodesenvolvedor.com.br/
Last reply by Ryan Ashbrook, -
- 1 reply
- 597 views
Just wondering if there's a feature to PM new users with a standard welcome message once they've registered?
Last reply by Adriano Faria, -
- 7 replies
- 915 views
In 4.5.x. Banned both a user name (non-registrable) and an email address. If I later import a CSV list containing either one of those, they still import. A ban should prevent us from importing a banned user, email or IP, the same way an import blocks the import of duplicate/existing entries. Thoughts? Thanks.
Last reply by Giray, -
- 3 replies
- 796 views
I have two client accounts with Invision Community because I use both a business and a personal card to pay for my various licenses. I very rarely need to use the business account (this one) but logged into the Client Area with it. Now that I've returned to the Community, I find that I'm logged in with my business account rather than my customary personal one. And there doesn't appear to be anything I can do about that. I can sign out but there's no option to sign back in specifying an email address: clicking the option to sign in with an email address uses the credentials from the last-used account, which is no solution. It's possible, of course, to sign in using a …
Last reply by Meddysong, -
- 1 follower
- 1 reply
- 458 views
Hi all and @Ehren I am building a section to attend client issue, after open a thread for the client (I will create a topic then change ownership to that client) I don't need the button "Start New topic" anymore from members side. So how can I hide the "Start new topic" button of a specific forum? The client will use threads created by me (or staff) to communicate with us (staff).
Last reply by Ehren, -
- 0 replies
- 334 views
We have a bug where users are unable to update their profile photos if they have status updated disabled. Is there a known fix for this?
Last reply by scatteredbomb, -
- 1 follower
- 0 replies
- 334 views
Hi, there any css tip to make the Support page with better look?
Last reply by kmk, -
- 5 followers
- 13 replies
- 2.2k views
I have found this strange code at my Login.php . please check and let me know.
Last reply by Maxtor, -
- 1 follower
- 0 replies
- 326 views
Hi, there any setting that let pin a Support Request? Member after enter to support page, we need pin a request thread that is important to stay on front...
Last reply by kmk, -
- 11 replies
- 1.1k views
Promotion of my posts to Twitter suddenly started failing. So I removed my settings to try and link my Twitter account again but clicking “link your user account” leads to an error that says expected key not present. Can anyone help?
Last reply by Matt, -
- 3 replies
- 910 views
Hello, it appears elasticsearch stops randomly in the last 2 days making activity search etc. unavailable. Attached is my elastic log but I can't find anything wrong there. And here is the /var/log/messages https://drive.google.com/file/d/16jvpgB8MO2gtJDQekcslfyNyujHFzVke/view?usp=sharing Can someone please help to troubleshoot this? Thank you ena.log
Last reply by SJ77, -
- 2 followers
- 8 replies
- 898 views
When I create a post I can normally share it by clicking on the various Social Media icons that were previously set up in the ACP however, I have noticed starting only yesterday that they all work with the exception of Twitter, now when I click on the icon I get this error - 403 Forbidden: The server understood the request, but is refusing to fulfill it. Any advice would be appreciated?
Last reply by SJ77, -
- 4 replies
- 538 views
Anyone knows why my adminCP looks like this? https://gyazo.com/da9d618dcbc0ac4c5fc8730a0baed9c2 https://gyazo.com/18187f6e8729b096239c65e847d40b02 There's squares everywhere instead of their icons. thanks
Last reply by Numb47, -
- 1 follower
- 1 reply
- 355 views
We have 15-20 events every week, we create drive topic in the forum and add a link to the calendar for RSVP. We use drive topic purely for discussion related to that event, manage waitlist etc. If we use Calendar comment section to replace the drive topic in forum, will it overload the calendar system in terms of slowing the nodes or db or from any other resource handling angle....? Each drive topic receives about 200 replies in a week time. So each calendar event having 200 comments x 80 events/Month = 16,000 comments per month. Is it too much or nothing for calendar system....? Is it OK if we scale these numbers by double or triple in the future…
Last reply by Gauravk, -
- 1 follower
- 0 replies
- 365 views
This option is nice, but not really usable. If enabled a new registrant has to add first and last name. There is no username (Display Name) field available. If he pays and the account is marked as paid, his forum username will be his first and last name. This doesn't makes sense because it is common to use fantasy names in forums, especially if the topic of the forum is adult or other sensitive stuff related. There seems to be also a bug, if you get a captcha window and make a wrong choice it jumps back to the start screen (choose existing member or new member) and all input data are lost.
Last reply by Ramsesx, -
- 2 followers
- 7 replies
- 643 views
In an effort to decrease the number of forums on our board, we'd like to add tags to the topics before moving them together. Let's say there are topics in the "Audio mixing" forum, we'd like to add a "mixing" tag to all of the topics. I am comfortable using SQL commands, but realized every single tag has it's own row in the "core_tags" table where tags can occurs multiple times, rather than the topics table pointing to a unique row containing the tag. So I believe this task includes more than just SQL hacks. Any idea how to accomplish this?
Last reply by Adriano Faria,