Technical Problems
Run into an issue and need help from the Invision Community Team?
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Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,926 topics in this forum
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- 3 replies
- 730 views
I have a custom database in Pages which shows items in the approval queue in ModCP. I can't work on these items because they are actually approved and shown on my page. I'm in the admin group with all permissions, still I can't approve the items. Frankly speaking, I have no idea how the were put on that queue in the first place. I have a very small community and automatic moderation etc. is off. Could you give me a hint how I can clear this queue? I have more custom databases but this is the only one where I have items in the queue.
Last reply by Hatsu, -
- 2 followers
- 14 replies
- 2.5k views
There is no integrated importer for XenForo 2.2.x There is only available for XenForo 1.5.x/2.0.x/2.1.x I have a forum in XenForo 2.2.x that I want to convert to Invision Communyty, how can I solve this problem? Thank you.
Last reply by Jordan Miller, -
- 3 replies
- 413 views
How do I update my forum from v4.1.11.1 to the latest version on GoDaddy shared hosting and from FTP and Database backups? I was on an old hosting account that didn't have high enough version pf PHP and MySQL and wasn't able to keep updating as new version became available. So now I'm trying to do a fresh install to the latest version of the forum software on GoDaddy shared hosting plan. Just need to know how to do it. Been a long time since I've done anything, so I need a lot of help! 😀
Last reply by Marc, -
- 8 replies
- 727 views
Hi Guys My support tickets seem to have vanished from the Client Area. I have always used this link https://invisioncommunity.com/clientarea/ It shows me as logged in but there are no tickets there plus the option to add a new one has gone too. Am I still in the correct place or is there a specific url for tickets now?
Last reply by Ihia, -
- 5 replies
- 882 views
(Reposting since the problem recurred when attempting to upgrade) Moving from v4.5.2 to 4.6.7, getting the following error when attempting to upgrade: SELECT count(*) FROM `core_anonymous_posts` IPS\Db\Exception: Table 'cbforums.core_anonymous_posts' doesn't exist (1146) #0 C:\websites\forums.comicbase.com\www\system\Db\Select.php(383): IPS\_Db->preparedQuery() Wonder if something got out of sync after having to do a recent restore from backup of the site -- I had recently upgraded to 4.6.2, but the restore I had to do reverted it to 4.5.2 -- might some data / tables have gotten out of sync? To attempt to reset things to a normal state, I have…
Last reply by Marc, -
- 1 follower
- 5 replies
- 921 views
I've been locked out of my test installation, which is strange because I'm sure that I had the right password saved in my browser but after the very first login attempt I get a message that I've been locked out and try again in 14 mins. This doesn't seem to expire. Is there a way to tweak a value or something on the file or SQL level to reset this so I can at least verify/change the password? Thanks! EDIT: problem solved
Last reply by Marc, -
- 2 replies
- 593 views
Had to roll MySQL back from a backup recently, and the forums came up, but getting various DB errors--particularly when trying to upgrade to v4.6.7 In particular, the upgrade fails with a '[myforumname].core_anonymous_posts' doesn't exist Any idea how to recreate/fix this? -Pete Possibly relevant: my other forum, which had not been upgrade to 4.6 previously, does not have this issue. Is there a way to re-run the upgrade from 4.5 to 4.6 (which, presumably, created this table?) -Pete
Last reply by Marc, -
- 1 follower
- 2 replies
- 549 views
If opening the search box advanced it is overlapped by reactions.
Last reply by Marc, -
- 2 followers
- 19 replies
- 2.1k views
Finally I have just figured out why I am seeing this message. It's really sad there were no error logs to show, and we have tried before to find what causing this in this topic. The bug is related to the new anonymous content new feature. How this message shows. Forum that has allow anonymous content feature enabled. Admin group or staff groups have permission to post anonymously (can post anonymously enabled for the group) This message shows whenever the staff members who can edit any member's post/reply trying to edit a member's reply to the topic where forum has allow anonymous content feature enabled and this member grou…
Last reply by Marc, -
- 5 replies
- 523 views
Hello all, I have 2 IPS sites, one with 15,000 members and another with 150,000 members. I would like to use the Bulk Mail feature for the first time to send out an e-mail blast to update the members on some changes. I don't see options for X mail / minute, and i presume if i were to click "SEND", this would crash my server due to the sheer number of members. Does Invision throttle the sending of emails to something that is acceptable to the server or are there any settings that i can change/update? I prefer not to use an external/paid mail server if possible i.e. Mailchimp, etc Thanks in advance!
Last reply by Marc, -
- 2 replies
- 555 views
My userbar drawer for mobile isnt showing up. View https://acheronrp.com/forums in mobile mode
Last reply by Marc, -
- 1 follower
- 3 replies
- 828 views
I noticed after I got my custom domain changed over all my icons in the adminCP have broken and just appear as a square. Is there anyway to fix this?
Last reply by Jared G, -
- 1 follower
- 3 replies
- 804 views
I noticed on my site and even on IPS site here when you paste a Twitter link it no longer shows the placement card, only the text. See example on this site here: Anyone else notice this on their site? I am using the latest Edge browser. Here is a random one:
Last reply by opentype, -
- 1 follower
- 5 replies
- 529 views
Сегодня высветилась ошибка, подскажите как исправить.
Last reply by Jim M, -
- 1 follower
- 13 replies
- 763 views
I moved to a new host and emails send to people who wanted to sign up got a link they needed to click for verification that had an "url1128" appended on it. I fixed that. But then I moved to yet another host because the previous one couldn't handle this software and I'm now am facing the exact same problem and I just cannot for the life of me remember what the solution was. On top of that I deleted all email correspondence that could tell me how to fix this, so this is a lot like 'Obi-Wan you're my only hope' question. So this is what the link should look like: https://whateveryoursiteaddressis/index.php?app=core&module=system&controller=redirect&…
Last reply by Marc, -
- 3 replies
- 463 views
Is there an easier way for my wife to add products to her store (Commerce) without having to log in, go to AdminCP and log in once again. Then navigate the menus until she finally gets to the Products section. Wouldn't it be much easier, faster and slick to be able to add products via the + Create link on the page's menu?
Last reply by Jim M, -
- 1 follower
- 5 replies
- 713 views
Hello! I created 2 custom profile field's but the title's aren't showing in topic's content, here are 2 screenshot so you can understand better. Settings: Profile field's: As you can see im using the right settings (display format for topics) and the code: <strong>{$title}:</strong> {$content} but the title of the field still doesn't show, only the content. I want the title and the content, any ideas? Maybe i did something wrong. -_-
Last reply by FZ, -
- 2 followers
- 3 replies
- 739 views
I have purchased the pages option for my forum (V4.6.6) but I can not find how to enable the option. Any clues??
Last reply by Mark H, -
- 1 follower
- 4 replies
- 816 views
Hoping there may be an answer for this. A member is having issues, because his iPad cannot view either of our two communities (which are updated to the most current). Here is his description of the problem. Any ideas? Thanks in advance! I was hoping you might help! I started having problems opening this forum and the world forum on my iPad about a month or two ago. I sometimes get a “the server stopped working” message but mostly it just spins and never opens up. I thought it was something with my old iPad….it was very old. But I now have a brand new one and unfortunately I am having same problems. I know my internet is working because I can pull it up on the laptop …
Last reply by Mark H, -
- 1 follower
- 4 replies
- 707 views
In forums with restricted access members from some groups can't find any content via search engine (MySQL) althogh they have full access to these forums. Members from different groups with full access find all hits via search engine!? Rebuilding search index didn't helped. Does anybody have an idea?
Last reply by Marc, -
- 1 follower
- 2 replies
- 863 views
Hi, Sometimes, when we set an answer as the solution for a topic, we've this error call-stack message : Error: Call to a member function addToStack() on null (0) #0 /home/super5/public_html/system/Email/Email.php(925): IPS\Theme\email_html_core_notification_new_badge(Object(IPS\Member), Object(IPS\core\Achievements\Badge), Object(IPS\Email\Outgoing\Smtp)) #1 /home/super5/public_html/system/Email/Email.php(350): IPS\_Email::template('core', 'notification_ne...', 'html', Array) #2 /home/super5/public_html/system/Email/Email.php(848): IPS\_Email->compileContent('html', Object(IPS\Member), Object(IPS\Lang)) #3 /home/super5/public_html/system/Notification/Notificat…
Last reply by Stuart Silvester, -
- 5 replies
- 984 views
Hello Invision Community, I had update my community's forums to version 4.6 this morning. By doing so, my login method (previously solely relying on Steam Integration) had broken, resulting in me not being able to access my forums' AdminCP or register a new account. In attempt to remedy the issue, I (foolishly) got confused by Invision's customer panel and paid $15 to move the forum to another domain, where I created another installation, in hopes of reverting my forums back to default settings (while keeping my MySQL data) and then switch back, however, this simply resulted in a 500 error: "An error occurred (500 Error)" When trying to reach the AdminCP …
Last reply by Marc, -
- 2 replies
- 617 views
@Marc Stridgen Marc, please go ahead with our move to the new IPS hosting on the specified forum Cheers
Last reply by IveLeft..., -
- 1 follower
- 10 replies
- 1.6k views
Hi all - please help me reset my forum. When upgrading, the only part checked was System, and I needed to check Forums as well. How can I upgrade the Forums now? Currently, my forum is unaccessible with error code 2S100/4 - "Oops! The area you are attempting to access is currently offline. Please try again later. Get Support"
Last reply by Marc, -
- 1 follower
- 3 replies
- 1.3k views
Hi All, We moved to a new VPS and followed the provided IPS guide. I can login to the ACP without issue and it seems to be working fine. Problem: 404 Error URL Not Found when trying to login. URL is <mycommunity>/login Any help would be appreciated. Thanks I put IPS in Recovery Mode and it didn't fix it. I ran the IPS4.php checker and its all green.
Last reply by Marc,
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