Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,021 topics in this forum
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- 2 followers
- 6 replies
- 619 views
How can I get the who's online widget to display the counts for guests and members/anonymous etc. I am struggling to find out how though I'm sure there's an option somewhere. I use the page builder and add the widget but it only shows the member online which right now is only me. Does not show the counts for the members or guests. How do I display the count? Do I need to know some template knowledge or is it an option I'm not seeing? If so, can you provide the template code real fast. Thank you for helping if you can.
Last reply by opentype, -
- 1 follower
- 3 replies
- 519 views
Hi. I'm trying to move some forums and subforums around, and while doing so I got into a strange problem where I couldn't move some of the forums anymore. Some of the forums I tried moving now seems to now be stuck with a "moving/deleting" label (see picture), and I can't do anything with them anymore no matter what I do. Is there any way of making them free to move around again? A second thing: In the past I seem to remember one could "hide" forums. As in only making them accessible through link. Is this still possible?
Last reply by Marc, -
- 1 follower
- 2 replies
- 627 views
Hello! After renewing my plan after quite some time and attempting to change the licensed url to a different one http://valiantroleplay.net/ it gave me the error that I must uninstall the previous before doing a new one which I have no longer access to whatsoever. ANY help would be appreciated, there is no way that I can access to remove anything due to no longer having access to the domain / everything that would be needed for it hence the need of assistance here (just wanted to clarify incase a response was to attempt to remove it because I physically cant). Thanks for your time.
Last reply by Marc, -
- 3 followers
- 5 replies
- 824 views
So recently I set a setting meaning that any new members who register and join the site are on mod preview for a certain number of posts/days Thing is - that setting has proven to be a pain and I don't need it but I can't remember how to undo it or where it is in the settings? Can anyone help please?
Last reply by Marc, -
- 2 followers
- 4 replies
- 847 views
Hi, We recently migrated to a new server and now I see an error message /home/redacted/redacted.org/html/forums/uploads does not exist and there's a new path instead. Now the site doesn't load at all, and the hosting company can't figure out how to resolve it. Can anyone please help?
Last reply by Marc, -
- 2 followers
- 15 replies
- 1.1k views
After upgrading from 4.6.7 to 4.6.9 I am noticing that my sidebar caching, at least 50% of the time, is not showing my ads. Once I clear the cache the ads show up again, but this never used to happen. Is there a sidebar caching issue with 4.6.9?
Last reply by sadams101, -
- 1 follower
- 1 reply
- 945 views
Hi. I have an old forum which I recently updated to the newest version. Most things look fine, but it seems like the search bar doesn't work. When I try to search for a word it says "0 results". Above it is a blue bar saying "The search index is currently processing. Current results may not be complete." Now, it has stayed like that for a long time. For months I believe. How can I help the seach index to get to "completion"? If thats how this works?
Last reply by Marc, -
- 2 replies
- 810 views
Can someone tell me what i'm missing as this is driving me nuts.... Moderator Group - RSS feeds - automatically posts in a forum Every post needs moderating - yet I cannot for the life of me find where this is to turn it off The two places I have this set to not be used is in the moderator group and the forum itself (attached) I have searched the ACP but cant find another setting which is causing this ? All pointers appreciated
Last reply by IveLeft..., -
- 1 reply
- 609 views
Hello, I wanted to ask, is it possible to set a daily post/message (ONLY) limit for different groups?
Last reply by Ryan Ashbrook, -
- 3 replies
- 436 views
The language string is missing for "member_photo_url". It happens on my default skin, so it's not related to my third-party ones.
Last reply by Ryan Ashbrook, -
- 4 replies
- 1k views
Is this within IPS or my servers issue ?
Last reply by IveLeft..., -
- 6 replies
- 890 views
Is there any way to remove the default version of 1.0.0 that the software gives all new files? We want versions to be an optional field but it currently forces a 1.0.0 unless deleted on the form itself. That may seem trivial, but most people will not even notice it there to remove it and I'd prefer to make the file pages look clean without them all having 1.0.0. I've looked in the theme templates but there is no mention of the code: <input type="text" name="file_version" value="1.0.0" id="elInput_file_version" maxlength="32"> Hopefully there's an easy way to remove that value that I'm overlooking.
Last reply by Nathan Explosion, -
- 1 follower
- 3 replies
- 1.1k views
I would like to ask how to create a status page for my website showing our product's status, I couldn't find a way to do that
Last reply by Ryan Ashbrook, -
- 3 followers
- 9 replies
- 1.7k views
This suddenly appeared there and makes our forum look terrible. This is a huge Google adsense and we did not put it there. Someone please help us get it off our site.
Last reply by Jordan Miller, -
- 1 follower
- 7 replies
- 1.4k views
I am trying to move to a different server. After content migration the site is working fine without login (on private IP) but I am unable to login as a user and in Admin Panel too. While login into ACP, I am getting 2 error (sometime one sometime another) While login as a member i am getting below error Could anyone suggest what to do now?
Last reply by Marc, -
Help Guide
by Lindor- 1 follower
- 8 replies
- 1k views
How is the best way to create a help guide in IPS as your IPS Help Guide? Pages and Databases or other options? Thanks a lot.
Last reply by Marc, -
- 2 followers
- 2 replies
- 792 views
Member want to clean out his old PMs and store copies on his local computer. Would like to able to download a batch on PMs at a time.
Last reply by Marc, -
- 2 replies
- 403 views
I would like to ask how do you manage your download permissions? like how do you only allow admin to upload files in to the download sections,where can I find the options to manage download permissions on my admin cp? Right now it's like everyone could upload files into the download section, how could change it so only the admin can submit files to download
Last reply by henryguiceo, -
- 1 follower
- 1 reply
- 471 views
the image only showing half on featured product widget when only 1 product selected. this situation happened only when: 1. Only 1 product selected. showing well if the selected product is >1 Not theme caused, it happened too on default theme. is it caused due to my image size ? *image size is 500x500
Last reply by Jim M, -
- 2 followers
- 3 replies
- 846 views
In this community, I can see unapproved content in similar content widget: Note: I am not logged at the time of taking the screenshot. The guests see unapproved content as well.
Last reply by Adriano Faria, -
- 1 follower
- 3 replies
- 754 views
I have both a live site, and a test site. Recently I upgraded to 4.6.9 from 4.6.7, and now I am unable to save any admin settings. None will stick--if I go to a different ACP page, or log out and log back into the ACP, the old settings are there. Strangely, both my sites are doing this now, and my test site does not use any caching at all. What could be causing this?
Last reply by sadams101, -
- 1 follower
- 10 replies
- 981 views
Hi, I get the following error during an upgrade, see screenshot. Did i miss some steps to do before an automatic upgrade?
Last reply by Marc, -
- 1 follower
- 8 replies
- 942 views
Is it possible with pages? To create a form to collect name, location mobile number on submission, they get a whatsapp group invite Whatsapp group invite is a link which I need to change after 250 clicks I can have a table where I can share 20 group links in advance Thanks in advance
Last reply by Saurabh Jain, -
- 2 followers
- 8 replies
- 669 views
Doing a drytest upgrade of my board. Convert goes just fine, until I get to this error below. How can I resolve this issue? The conversion just stopes and nothing else happens. My old database is MyISAM. Upgrading from 3.1.4 -> 4.6.9 Error: Specified key was too long; max key length is 1000 bytes File: /system/Db/Db.php Line: 198 serverError @ app.js?v=1:162
Last reply by dutchsnowden, -
- 1 follower
- 3 replies
- 569 views
Is there a way to set up that only after a certain amount posts/thread a member can create a club or a blog?
Last reply by Marc,
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