Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,922 topics in this forum
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- 1 follower
- 2 replies
- 360 views
Hello I would like to know how to display advertising banners on my forum because I have people who would like to be in partnership with me Good day
Last reply by sousou, -
- 3 replies
- 480 views
I can't get the Reputation and Reactions to work properly, maybe i missed a setting? https://www.getekendereep.com/ They only work with me and one moderator, the rest can see the badges given but can't give them. Maybe it's a group setting but i can't find any setting to that effect. Maybe a bug or settings, any tips?
Last reply by Peter Bonte, -
- 2 replies
- 636 views
I just learned that my forum test instance, which is a copy of the production forum taken a few months ago, is sending out renewal invoices to subscribers whose subscriptions are about to end. This is confusing for my users since most of these people received an initial invoice from the production site and have already paid. Is there a way to turn off the invoice renewal feature on my test instance or do I need to remove the subscription plan from that instance? Thanks, John
Last reply by Cobar, -
- 1 follower
- 3 replies
- 467 views
When I start a hidden article, every page view of myself is counted, but once I publish the article $record->record_views doesn’t change anymore. Is this intentional? Is it updated later? I deliberately don’t have any caching activated for this.
Last reply by Jim M, -
- 2 followers
- 13 replies
- 1.6k views
Hi guys, My email is ******************** and I'm running your software. Recently we had a company remove some Malware that *I think* may have impacted the SSO because when I click on forums it now takes you to a login page. Any ideas or help for how we can get this fixed? Thank you! and if possible can you cc my other email ***************** that would be great!
Last reply by Justin Stellman, -
Hi Everyone - One of my forums is intended for me to just provide announcements and is not intended for user to post in that specific forum. Was wondering if there was a way to disable the post and view count for posts associated with that specific forum? Thanks in advance for your help. Brian
Last reply by Brian Heg, -
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- 1 follower
- 4 replies
- 598 views
I thought I saw this setting somewhere in ACP, but can't seem to find it again. Is there a way to allow only the uploader to view their hidden files if they have hidden them?
Last reply by Marc, -
- 1 follower
- 1 reply
- 434 views
Hey everyone, I have a problem (at least looks to me that way): As you can see in these screenshots, my sidebar in Club pages has a non-removable widget: Is there any way to get rid of these? Thanks.
Last reply by Marc, -
- 2 followers
- 4 replies
- 534 views
Hi - One of my forums is just to share news announcements published by organizations on hirings of executive leaders within their firms. If I want to add old announcements to the archives, but not have them show as the new date of when I make the post, am I able to make the post announcement and change the date of the post? For example, if today I made a post hat reflects an archive announcements from 6 months ago, I would want the post date to reflect 6 months ago versus today--this way it doesnt show up in the post feed as a new announcement. Hope that makes sense. Thanks!
Last reply by Marc, -
- 3 followers
- 9 replies
- 970 views
I have pages configured as default app to serve our landing page by default under main domain. Forums (community) went under domain.com/forums then. The issue is e.g. after payment there is return to community link. When clicking it returns user not to place he went from, not to the actual app he came from (forums) but to default app - pages. Additionally, after login in forums, it redirects to default app, pages. This is pretty much unexpected and unwanted behavior. I would like to redirect to place user came from OR to actual app instead default. Where to modify that?
Last reply by Marc, -
- 1 follower
- 5 replies
- 653 views
I am having API issues. When I access from PostMan (API testing software) it works fine however when making a request from the server we're using I get a 403 error from Cloudfront. Is there a setting in my AdminCP that can unblock certain IP's or domains? Any insight is appreciated. Best regards,
Last reply by Marc, -
- 1 follower
- 1 reply
- 431 views
Hi, I am trying to setup my new forum and I think i am locked out of my domain and cannot access the ADMINCP. Thanks
Last reply by Marc, -
- 2 followers
- 8 replies
- 879 views
We're receiving this error, we had something similar which was caused by an outdated application which has since been removed. Error: INSERT INTO `ibf_forums_forums` ( `parent_id`, `forums_bitoptions`, `position` ) VALUES ( '73', 0, 178 ) IPS\Db\Exception: Field 'topicrules_texto' doesn't have a default value (1364) #0 /home2/<removed>/public_html/system/Db/Db.php(938): IPS\_Db->preparedQuery('/*<removed>_foru...', Array) #1 /home2/<removed>/public_html/system/Patterns/ActiveRecord.php(487): IPS\_Db->insert('forums_forums', Array) #2 /home2/<removed>/public_html/system/Node/Model.php(2494): IPS\Patterns\_ActiveRecord->save() …
Last reply by Marc, -
- 1 follower
- 6 replies
- 697 views
If I change the email settings in the ACP and hit save, everything looks good. If I then browse elsewhere and come back, the setting revert to what they were before. The system logs have the following error: Could not write to Store-FileSystem (acpNotificationIds) File permissions for datastore and uploads folders/files are 777. Everything else is 775. Please help.
Last reply by Marc, -
- 2 replies
- 595 views
hello I'm trying to change my ReCAPTCHA key impossible to find, I'm starting to go crazy.
Last reply by sousou, -
- 1 follower
- 2 replies
- 616 views
Hi, In IPS 3 there was an option to remove index.html from the end of URL. I can't see that option in IPS 4 anymore. Is it still possible, e.g. using htaceess? Now index page of Pages displays as follows: http://domain.com/index/
Last reply by Jim M, -
- 2 followers
- 13 replies
- 1.3k views
After moving to a new server I get this error: Data Storage Not Working Data Storage is not working correctly. Review your data storage configuration and adjust the settings as needed to improve speed and performance of your community. Error: Class 'IPS\Theme\Cache\class_core_global_forms' not found (0) #0 /home/www/doc/15667/m****+e/www/system/Theme/Theme.php(926): eval() #1 /home/www/doc/15667/m***e/www/system/Theme/Cache/Template.php(108): IPS\_Theme::overloadHooks('class_core_glob...', 'IPS\\Theme\\Cache') #2 /home/www/doc/15667/m***.de/www/system/Theme/Theme.php(777): IPS\Theme\Cache\_Template->exists() #3 /home/www/doc/15667/m*****de/www/system/Helpe…
Last reply by Marc, -
- 2 followers
- 3 replies
- 519 views
Hi! My most active site suddenly broke. Everything that is a setting in the ACP is wiped. License key, email settings, everything. And the site is therefore broken too. Please help! I already did a table check in phpMyAdmin but I don’t see any problems.
Last reply by Marc, -
- 1 follower
- 2 replies
- 536 views
Some of my clubs are giving me this error when I try and enter the club OutOfRangeException: (0) #0 /eventguyz.net/system/Application/Application.php(236): IPS\Patterns\_ActiveRecord::load('links', 'app_directory', NULL) #1 /eventguyz.net/system/Member/Club/Club.php(1350): IPS\_Application::load('links') #2 /eventguyz.net/system/Member/Club/Club.php(1893): IPS\Member\_Club->nodes() #3 /eventguyz.net/system/Member/Club/Club.php(2033): IPS\Member\_Club->tabs() #4 /eventguyz.net/applications/core/modules/front/clubs/view.php(130): IPS\Member\_Club->firstTab() #5 /eventguyz.net/system/Dispatcher/Controller.php(101): IPS\core\modules\front\clubs\_vie…
Last reply by Cowboy Denny, -
- 1 follower
- 1 reply
- 338 views
I want to put the field PHONE NUMBER when the person is going to create his account on my forum. Where I can do it?
Last reply by Marc, -
- 2 followers
- 10 replies
- 519 views
We need some urgent support. I've been onto the Invision site and it says that our email support has expired. I didn't know this and I'm not sure what to do about it. Our problem is that our private message system has stopped working. I have cleared the cache , disabled the applications and disabled the plug-ins et cetera. When I have disabled those it starts working. I then re-enable the theme, the applications and simply leave the plug-ins disabled. The private message system starts working. As soon as I re-enable any single plug-in – it doesn't matter which one – the private message system stops. When I disable that single plug-in, the private messa…
Last reply by BankFodder, -
- 1 follower
- 3 replies
- 694 views
Hello, I was wondering if there was a new membership referral system built into the existing board software. I'm looking for a feature that will allow new registrations that need to be validated by an old account that's already registered with the system. My objective is to restrict registration outside of the existing membership circle of friends. I also want to trace who referred who. Can you suggest ideas? Thank you.
Last reply by Marc, -
- 2 followers
- 7 replies
- 707 views
It looks like in the mobile menu, if the last item in the menu is a DropDown, the items from the dropdown menu are shown first in the list. See the imaes for better explination In Desktop menu "site probmes" "off-topic" and "test forum" do not appear Is this a bug with the menu system or something on my side? Thank you, Steve https://www.bmw2002faq.com/
Last reply by Marc, -
- 1 follower
- 3 replies
- 918 views
Hi team, When I create a new forum or update any existing my browser offers in the name field the user/password info and it is so easy by mouse or enter to accept the content. Can you change for upcoming updates the field type to not show this auto settings? Thanks a lot.
Last reply by Jim M, -
- 1 follower
- 5 replies
- 1.2k views
I converted from vb to ipb and noticed that I also have this login ... What is it for and what should I do?
Last reply by Jim M,
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