Matthias Messerer

Hello all, I have the problem that I am missing 1000 megabytes of data, which our users have been uploading to the community (in the download-section) over the last months/years or so. I could not find out what the reason is, neither via the admin/moderator logs, nor via the Deleted Content area. Does anyone have any idea what else this can be due to? The category was also not touched, as far as i know. Only user roles were adjusted. Could a deleted user be the cause, due to files being linked to users? Greetings.

Great news. We are looking forward to the update that improves the performance with many categories.

Any updates from your developer?

Thank you. Please find attached the Slow Query Log you requested. 10-Feb-2022_13_59_44_usr_p189125_2.log

Seems there is a problem with categories with many files. We have a category with 4 subcategories and 1200 files. If we "disable" this category everything is fast, if we enable it, it's getting slow.

We are using Downloads Application in Version 4.6.10 (106154) For a while now, the Downloads Page is loading extremely slowly, with Time to First Byte constantly above 10 or 15 seconds. Most Category Pages, and Downloading single Files is not experiencing the problem, neither is the Forum Application. But the Downloads Overview Page (first page of Application), which displays Newest Downloads, Most Downloaded etc. is taking extremely long. We have updated everything to the most recent version. We have disabled all customisations. Nothing worked. There are no errors or warnings in the logs. The RAM and Filesystem have plenty of resources free. Neither Filesystem or MySQL Data Storage seem to make any difference. Any help in resolving this problem would be greatly appreciated.