Jump to content

Some settings (Titles?) lost on last upgrade


Go to solution Solved by Marc Stridgen,

Recommended Posts

I had a suspicion of this but not confirmed. Since the last upgrade (v4.6.10) , many of the heading/titles in our settings were lost.

For example:

image.png.5adf804c7e25622281164fad733fe272.png

But when you click into a group, the title is missing?

image.png.ca9b5fa5cbc3145b0354fb0295329e34.png

And again:

image.thumb.png.9019a5a08952c5b912d44ffaa046dda6.png

Clicking into a field:

image.png.084b5c2a42e8ef4107f46165e61408f7.png

 

This problem caused some serious issues with some of our plugins (and themes too) which at the time I thought it was strange and fixed them up.

But I now realise its AdminCP wide. Anyone else experienced this?

Link to comment
Share on other sites

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Link to comment
Share on other sites

Can you expand on that please Marc, and how I would resolve it?

For example, I have some plugins that have totally lost there languages.

image.png.19953181d0f3de28f2da25537a6bf4a1.png

If I click into any of my sub-forums from the admincp, the name of the forum is gone and I have to put it back in.

image.png.50d6d80a8e2e50f145b5a8d38322c4ed.png

But when you click into one of them:

image.png.7be16ba83882206838e5b4e1a6cf82b5.png

On 3/6/2022 at 2:32 AM, Jim M said:

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

These details have now been updated. Thanks.

Link to comment
Share on other sites

20 hours ago, Marc Stridgen said:

It looks there like you have the language pack they were set on, disabled

Doesn't this also contradict what @Jim M said here in this thread:

Quote

This won't impact any existing third party applications/plugins other than their language string getting reverted to their defaults as well.

 

Link to comment
Share on other sites

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...