Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 33.7k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,026 topics in this forum
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- 1 follower
- 3 replies
- 467 views
copy and pasting of direct links of multiple images not parsing as images it requires a one line spacing between each link then only parsing as images occurs , please help needed while posting 100+ direct img links for now using using bbcode it was cool and simple please dont remove that feature @Jim M @Marc Stridgen
Last reply by Jim M, -
- 9 replies
- 661 views
I have so many problems with this version, the editor in the forum does not open, I have to update the page several times, same thing to change for example the language or the theme in the footer. In the admin panel there is the same problem to create the various forums, the editor to add the description does not open and I have to reload the page several times.
Last reply by Jim M, -
- 2 replies
- 611 views
I can't find my items in the ACP->Marketplace->search box. i try to search and update my items but i can't see them, like Forum Collection which is here : Forum Collection 1.1.3 some help please I purchased file before and renewed few days ago!
Last reply by ReyDev, -
- 1 follower
- 17 replies
- 1.1k views
Hi - On the advice of your staff, I’ve tried installing Forum Adverts. Unfortunately, there’s a problem. After I followed the install procedure, I can see it in the ACP under System -> Site Features -> Applications. Problem though: it shows up under Applications Not Currently Installed….but I’m pretty sure I did install it; and, when I click the + button, I get this: 2C133/4 The application you are attempting to install appears to be installed already. To reinstall the application you must first uninstall it. I get a similar prompt when I hit the INSTALL button on your page. I want to uninstall and try again. The developer (Mi…
Last reply by Randy Calvert, -
- 1 follower
- 3 replies
- 544 views
Hello. Many years ago I purchased lifetime copyright removal for my forums at $500 each. Today I get a notification that I'm about to be charged $70 for each one as they are about to expire. What's going on here?
Last reply by Jim M, -
- 1 follower
- 32 replies
- 1.5k views
Earlier today I started a ticket via email with IPS support regarding this issue. I wasn't sure posting to the forums was the proper avenue here. Turns out I probably should have instead of posting the ticket. The reason I say that is because I think it might be good to see if any other boards are experiencing this same issue. The issue at hand is as the title says; Tweet embeds causing pages to crash upon load. @Jim M was the IPS Support Staff who so graciously helped me with my ticket. Unfortunately he was unable to reproduce the issue on my board and thought that quite possibly the problem might be on Twitter's end, as they may have issued an update that is causi…
Last reply by Marc, -
- 3 followers
- 24 replies
- 1.2k views
I am also using CleanTalk and these spammers from India seem to be on the rise again, registering away with a full lengthy bio with links.
Last reply by My Sharona, -
- 2 followers
- 1 reply
- 575 views
As far as I know, this function is not directly implemented. Is there an extension that allows a bulk upload of smilies? Thanks in advance for the answer I've only just seen that you can do it with drag and drop - so it's done. Sorry for the nonsensical post
Last reply by Marc, -
- 1 follower
- 2 replies
- 622 views
I purchased: I am on 4.6 which this is marked as compatible with, yet when I go to Marketplace tab via Admincp no matter what I do I can't get this to show up so I can install it. What am I doing wrong?
Last reply by Emediate, -
- 1 follower
- 1 reply
- 818 views
Is it possible to create an extra RSS Feed for "Our Picks" articles?
Last reply by Marc, -
- 2 followers
- 9 replies
- 812 views
The log table core_mail_error_logs within the database is 13.33 GB in size. You may wish to adjust the pruning options for these logs to keep the log table smaller in size. i got this alert in ACP , so i changed the prune options to one month , but nothing happened. how to make this active?
Last reply by Marc, -
- 2 followers
- 14 replies
- 808 views
Could it be something else then the language pack? It appears I have the same error when trying to convert eventguyz.net to hosangit.com TypeError: timezone_name_from_abbr(): Argument #2 ($utcOffset) must be of type int, string given (0) #0 /home/xxx/applications/convert/sources/Library/Core.php(3460): timezone_name_from_abbr('', 'America/New_Yor...') #1 /home/xxx/applications/convert/sources/Software/Core/Invisioncommunity.php(681): IPS\convert\Library\_Core->convertMember(Array, Array, NULL, '/home/thezah/ho...', NULL, NULL, '/home/thezah/ho...') #2 /home/xxx/applications/convert/sources/Library.php(285): IPS\convert\Software\Core\_Invisioncommunity->convertMe…
Last reply by Marc, -
- 3 replies
- 671 views
If I open the home page of our forum, and then fold out the Block Manager panel on the left I can see a whole bunch of blocks that are available to drag & drop. If I drag one into position and click "Finish Editing" i can see the block as expected, but when I refresh the page it's gone. It has worked at some point in the past because I have some blocks already on the page, but I just can't add any more. Is there another way to add them?
Last reply by Jim M, -
- 3 replies
- 646 views
Hi, guys - I received this warning today. Not clear on how to fix. Ideas? dB Locked Task: updatecheck One of the routine maintenance tasks which run in the background has failed several times, which may indicate a configuration issue. Application/Plugin System Task updatecheck Checks for updates to applications, plugins and themes, and for any important bulletins from Invision Power Services. Last Run Sunday at 04:57 PM You should check the logs for any indication of the issue or attempt to run it manually
Last reply by Jim M, -
- 1 reply
- 685 views
Hi there How can I extract all my customers orders into a spreadsheet or csv please? Thanks Vick
Last reply by Jim M, -
hello, here is screenshot, added AWS S3, tested profile pictures auto move, and im getting error in server /home/petly.ge/public_html/system/File/Exception.php on line 0 2022-07-28 12:40:13.853970 [NOTICE] [397238] [T0] [172.70.251.24:35588:HTTP2-3#APVH_petly.ge:443] [STDERR] PHP Fatal error: Type of IPS\File\_Exception::$file must be string (as in class Exception) in /home/petly.ge/public_html/system/File/Exception.php on line 0 background and when i click manual run too, using php 8.1 Update: Changed to php 8.0 and works fine but not php8.1 please keep in mind this bug too, i am amazed php 8.1 performance and i want to fully stick with it im …
Last reply by Marc, -
- 2 followers
- 6 replies
- 740 views
Hello Everybody what happen to the IP address of the registering user after the analysis of the IPS Spam Service? Is the IP address immediatly erased or not? Riccardo
Last reply by Riccardo, -
- 1 follower
- 5 replies
- 652 views
Feels like they are loading different in 4.7, the scrolling issue appears to be back. Did something change? (see the scroll bar on the right once loaded)
Last reply by Marc, -
- 1 follower
- 8 replies
- 857 views
Hey Right now I have no idea what is wrong. My site is not rendering. I think all 3rd party plugins and apps are disabled. Cache is cleared on site and in Stackpath. Both front end and admin are affected. No images displaying. No css. But all text is displaying. Can anyone help? Cheers John
Last reply by Songstuff, -
- 2 followers
- 2 replies
- 580 views
Hello, where can I put this code in my forum? <!-- Global site tag (gtag.js) - Google Analytics --> <script async src="https://www.googletagmanager.com/gtag/js?id=UA-73772477-1"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-73772477-1'); </script>
Last reply by Caputo, -
- 2 followers
- 3 replies
- 956 views
I get this message in the ACP Reoccurring system log entries may be indicative of a problem that should be addressed.A summary of the top reoccurring recent log entries are shown below. Review the system log for further details.MessageError: Call to undefined method IPS\core\extensions\core\EditorLocations\Contact::attachmentPermissionCheck() (0) #0 {main}Count = 43
Last reply by Marc, -
- 1 follower
- 5 replies
- 738 views
Good day if someone can help me please, some members of my website do not allow them to post, the message to upload a file appears in front of them, help please, WhatsApp Video 2022-07-27 at 8.24.56 PM.mp4
Last reply by Marc, -
- 7 replies
- 751 views
Hi, Im having a bigger and bigger problem lately with accounts signing up and posting spam links throughout my forums. I tried enabling the setting that allows me to moderate all posted links - But its becoming overwhelming...mailbox is getting clogged with those alerts. isnt there a way to only allow users that have posted X times or been a member for X days to be allowed to post links? cant find that anywhere Thank you in advance!
Last reply by JTrollerb123, -
- 1 follower
- 2 replies
- 608 views
Hi, When I create a coupon I can't see a section to select downloads. Is there a way to apply a coupon code for downloads only ? Thank you in advance, Olivier
Last reply by Adriano Faria, -
- 2 followers
- 3 replies
- 567 views
how to delete a locked language in languages menu please help? @Jim M
Last reply by Marc,