Songstuff Posted July 26, 2022 Share Posted July 26, 2022 Hey Right now I have no idea what is wrong. My site is not rendering. I think all 3rd party plugins and apps are disabled. Cache is cleared on site and in Stackpath. Both front end and admin are affected. No images displaying. No css. But all text is displaying. Can anyone help? Cheers John Link to comment Share on other sites More sharing options...
Songstuff Posted July 26, 2022 Author Share Posted July 26, 2022 (edited) I just don’t get it. (This support model or the issue that has left me with an unusable board for 2 hours or so). The issue just seems to be on rendering. It’s like the entire template and cache system went phut. All was working well, then dead site. Images display, just nothing theme related, just unformatted text and white space, no layout, no css, no themes, no admin theme either. Access logs are ok Any ideas? Edited July 26, 2022 by Songstuff Link to comment Share on other sites More sharing options...
Randy Calvert Posted July 26, 2022 Share Posted July 26, 2022 What happens if you try to access one of the CSS files generated by your board? Do those files exist? Link to comment Share on other sites More sharing options...
Songstuff Posted July 26, 2022 Author Share Posted July 26, 2022 Thanks for responding Randy. Much appreciated. I just managed to sort it out. As simple as and out of date ssl certificate on the CDN mirror. A pity there isn’t an easy fallback or error reported. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted July 26, 2022 Share Posted July 26, 2022 Im actually still seeing issues on your site there. Are you having issues again? 2 hours ago, Songstuff said: This support model or the issue that has left me with an unusable board for 2 hours or so Just to note here, you are simply between support staff shifts. Not related to the support model. Unfortunately it was simply timing in this case. Support can be up to 72 hours as per SLA, but of course we are very very rarely anywhere near that time. Songstuff 1 Link to comment Share on other sites More sharing options...
Songstuff Posted July 27, 2022 Author Share Posted July 27, 2022 On 7/26/2022 at 8:25 AM, Marc Stridgen said: Im actually still seeing issues on your site there. Are you having issues again? Just to note here, you are simply between support staff shifts. Not related to the support model. Unfortunately it was simply timing in this case. Support can be up to 72 hours as per SLA, but of course we are very very rarely anywhere near that time. It should be all fixed. Are you still seeing issues, even now? Link to comment Share on other sites More sharing options...
Randy Calvert Posted July 27, 2022 Share Posted July 27, 2022 I'm not seeing any SSL issues for the community site listed in your signature. The cert looks to be valid and trusted. Expires: Wednesday, June 7, 2023 at 7:59:59 PM Eastern Link to comment Share on other sites More sharing options...
Marc Stridgen Posted July 28, 2022 Share Posted July 28, 2022 9 hours ago, Songstuff said: It should be all fixed. Are you still seeing issues, even now? Looks all good this end now 🙂 Glad to see you got to the bottom of the issue Songstuff 1 Link to comment Share on other sites More sharing options...
Songstuff Posted July 28, 2022 Author Share Posted July 28, 2022 Thanks Marc! Marc Stridgen 1 Link to comment Share on other sites More sharing options...
Recommended Posts