Technical Problems
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,923 topics in this forum
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- 1 follower
- 1 reply
- 742 views
Hello! Since last Sunday I am experiencing a significant spike in server resources. It seems to have to do with the cron, because if I stop the tasks, everything is back to normal in a few minutes. I haven't made any modifications to the community settings for a while so I was wondering if it must be a bug.
Last reply by Marc, -
- 1 follower
- 3 replies
- 410 views
Purchased applications / plugins renewal via ACP asks a full price instead of renewal price. This issue suposed to be fixed since first releases of built-in marketplace. I have reported this and many others. Why not fixed yet? no body renews their addons via ACP?
Last reply by Marc, -
- 1 follower
- 4 replies
- 907 views
I use RSS feeds from my databases (just the standard ones enabled with the database itself) and it often takes hours, if not an entire 8hr workday for new content to get pushed to the feed. I never had this issue before moving to the Cloud. I don't see any setting that could effect this either. E.G: I am still waiting for this article (https://www.uncrownedgaming.com/home/esports/the-call-of-duty-league-championship-kicks-off-today-r80/) to get pushed to its RSS feed (https://www.uncrownedgaming.com/home/?rss=1) and it has been almost 6 hours since posting. EDIT: Actually once it does go to the feed, the feed does not seem to be pushing it out an…
Last reply by UncrownedGuard, -
- 1 follower
- 3 replies
- 605 views
Hello, How do I increase width?
Last reply by Jim M, -
- 2 followers
- 4 replies
- 449 views
Hi, Our Forum site is completely down - Looking for any pointers ... Can we just Install the Current Version over the top to fix for example ... Any help to get the system back up would be appreciated. Sample of error is below: SELECT count FROM `core_follow_count_cache` WHERE class='IPS\forums\Forum' and id=9 IPS\Db\Exception: Table 'eepos_forums.core_follow_count_cache' doesn't exist (1146) #0 /home/eepos/public_html/forum/system/Db/Select.php(388): IPS\_Db->preparedQuery('/*eepos_forums:...', Array, true) #1 /home/eepos/public_html/forum/system/Db/Select.php(446): IPS\Db\_Select->runQuery() #2 /home/eepos/public_html/forum/system/Db/Sel…
Last reply by Mark H, -
- 7 replies
- 457 views
Is there any topic or forum options that allows the forum members to be the only ones who are allowed to make posts in their own topics ?
Last reply by nikos32, -
- 1 follower
- 5 replies
- 626 views
Hello, please forgive my ignorance, but I do believe my DKIM/DMARC TXT records are misconfigured. When I get a notification from a domain regarding such, they say that it fails their tests. I have no idea what I'm doing or how to edit them to please the recipient domains. Thank you
Last reply by Jim M, -
- 4 followers
- 5 replies
- 1.5k views
To reproduce: Click https://invisioncommunity.com/profile/536475-colonel_mortis/ (note that this will not occur again if you refresh the page or use the browser back/forwards buttons - you need to actually click the link to trigger it) Observe that the page shows up for a moment, then changes to a loading spinner, before finally loading again a few seconds later. All of the page data was reloaded from the server in the process. This can be fairly jarring, especially for users on slower connections. This is because ips.profile.main.js calls History.replaceState from setup. setup is called from initialize after the statechange event handler has already …
Last reply by Marc, -
- 1 follower
- 9 replies
- 619 views
Hello, Please fix a serious bug introduced in 4.7.1 beta 2 😞 After the upgrade, uploaded images cannot be seen 😞 I can see the placeholder for the image but the image is not displayed. Old images can be seen, new ones can't. Please fix this issue 😞 It's critical 😞 new images won't be seen 😞 I tried it several times and nothing:( see attachment.
Last reply by OptimusBain, -
- 1 follower
- 4 replies
- 1.1k views
I created a page and the page is named as "support", it looks as xxxxx.com/index.php?/support. I want it to look as xxxxx.com/support, how can I do this?
Last reply by Marc, -
- 2 followers
- 3 replies
- 413 views
Hello, I am unable to hide item categories in the search box. I don't even how how all those options are available in the dropdown 😞 How can I control what appears in the dropdown 😞 I have no clue why they are there or why topics, records, are displayed three times. Can anyone help me out with this? I never asked ACP to add anything there, so I guess there must be somewhere where I can tell ACP to NOT display certain item categories there. Why duplicated? 😞 I just want to have. Everywhere Topics Pages Products Files Blog entries Videos Tutorials See the attachment. Thanks so much
Last reply by Marc, -
- 2 followers
- 2 replies
- 1k views
Hi, I am receiving the following error when upgrading to the newest version (4.7) of the community: Row size too large. The maximum row size for the used table type, not counting BLOBs, is 8126. This includes storage overhead, check the manual. You have to change some columns to TEXT or BLOBs <site>/community/applications/core/setup/upg_107006/queries.json - query #3 ALTER TABLE `core_members` ADD COLUMN `latest_alert` INT UNSIGNED NOT NULL DEFAULT 0 COMMENT 'Indicates the last alert that was viewed' Any ideas how to fix this?
Last reply by Marco Junior, -
- 1 follower
- 6 replies
- 675 views
Completely new at this, but I've been trying to set up a club and have tried a few different things like adding pages, forums, images, etc. But if I add an element (for instance a page), how can delete it if I decide I want to do it a different way? I've tried looking through all the Manage Club Options and various Club Moderator and Site Administrator settings and don't see a way to delete a page. Thanks!
Last reply by TimeTexasChris, -
- 1 follower
- 3 replies
- 529 views
After I upgraded to 4.7, when I click on a link in an E-Mail notification I get from chrome Where can I start to look at? Thank you.
Last reply by Mark H, -
- 2 followers
- 10 replies
- 623 views
Hello Everybody, just to be sure, I changed the type of notification for the followed content from "email" to "notification list" then i clicked on "reset members to default preferences" Does it mean that ALL members that have chosen in the past the method "a notification when new content is posted" and "email" as notification will now receive a notification online on my forum when logged in instead of email? Riccardo
Last reply by Jim M, -
- 2 followers
- 5 replies
- 962 views
Hello, 🙂 When I select a topic for the "Our picks" section, the image I publish is cropped. Example : The image : What it looks like once published in "Our picks" : Is there a way to configure or change this ? Thank you. 🙂
Last reply by SecondSight, -
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- 1 follower
- 2 replies
- 549 views
I have upgraded my plan. I didn't have the forum option. So I upgraded my plan and bough Forums But don't know how do I install it now. Please help me
Last reply by Marc, -
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- 1 follower
- 3 replies
- 597 views
Hello guys, My forum is down with this message in index: -------------------------------------------------------------------- # # Gallery .mo files makefile # # This makefile is based on the one provided with the Horde project # http://www.horde.org/. As such, it inherits the license from the # original version. You can find that license here: # # http://cvs.horde.org/co.php/horde/COPYING?r=2.1 # # I'm not exactly sure what the license restrictions are in this case, # but I want to give full credit to the original authors: # # Copyright 2000-2002 Joris Braakman # Copyright 2001-2002 Chuck Hagenbuch # Copyright 2001-2002 Jan Schneider # # $Id: GNUmakefile.in…
Last reply by Marc, -
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- 1 follower
- 1 reply
- 583 views
How do I set up email for commerce? Do i need to use AWS/Sendgrid/SMTP? or php one working?
Last reply by Marc, -
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- 1 follower
- 7 replies
- 648 views
How to solve this? Please help, I have no idea what to do...
Last reply by Marc, -
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- 3 followers
- 10 replies
- 1.2k views
Hello, After updating to 4.7.0 [and updating to PHP 8] I get a notification in AdminCP about Locked Task: queue (last run: never) When I try to run the task manually I get a blank red banner with just: 1S111/1 Also, a whole series of errors in the System Logs: Any advice or help much appreciated! Thanks.
Last reply by Marc, -
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- 2 followers
- 5 replies
- 684 views
Hello, I just installed 4.7.1 beta 1 to obtain the scheduled topic option to publish new topics at a later date. I am testing the functionality and I have big doubt. There is no way, as an admin, to see which posts are scheduled to be published in few hours or maybe in a couple of day. The scheduled topic is indistinguishable from a normal topic. Isn't there a way to distinguish them? I will be using this functionality a lot, but as an admin I will not know which ones are published and which ones are not 😞 At least, I didn't see an option or an icon to distinguish it from normal topics. Google Mail does the job pretty well by adding an "scheduled butto…
Last reply by Marc, -
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Hello, I have previously translated the english language pack , to the language of my country, and have been using it successfully on 4.2. My plan to update from 4.2 to 4.7 has been delayed, but since i have some days of free time and could use it to translate the 4,3 => 4,7 phrases that will be adding up, I was wondering If I could somehow, on beforehand, i.e. before updating to 4,7 , translate the new phrases while running on the 4.2 .... ? is that technically possible/ feasible? (it would help me have less workload after the update and concentrate on the others) thank you in advance!
Last reply by Marc, -
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- 1 follower
- 3 replies
- 527 views
Hi all, We're facing an issue after updating our forum from version 4.6.12.1 to the latest stable version 4.7.0 The files in question are: /uploads/javascript_global/root_library.js /uploads/javascript_global/root_framework.js /uploads/javascript_global/root_js_lang_1.js /uploads/javascript_core/global_global_core.js I have attached a screenshot if that helps. Could you please give me a hint, how or where can we get these files? Also, any idea on why the abovementioned files were not transferred during the upgrade process? Just to have a better understanding about the root cause. Thanks in advance!
Last reply by Marc, -
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- 1 follower
- 21 replies
- 959 views
I have just tried an automatic update and now my forum is inaccessible! All I am getting is a HTTP ERROR 503 I suspect the update of the database has failed as I can access the admin panel and it keeps telling me there is an update available Any help appreciated
Last reply by Marc, -