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Posted

for my forum adventistan.com. I am not able to login ir or logout.  Can not post nor go to the admin section

Am getting these errors

 copy and paste--

We're sorry, but a temporary technical error has occurred which means we cannot display this site right now. 

syntax error, unexpected '' (T_ENCAPSED_AND_WHITESPACE), expecting '-' or identifier (T_STRING) or variable (T_VARIABLE) or number (T_NUM_STRING)

You can try again by clicking the button below, or try again later. 

—end of copy and paste---- 

 

My host

said this

 

- - - copy and paste ---

Considering this the issue is not related to the server configuration but the configuration of your application. Could you enable debugging option on the application so we could review further.

 - - end of copy and paste - -  

 

looking for help, please

 

Stan


 

on my iPhone  I was able to see more. and when I tried to post it said the theme was out of date..  I think it is the default theme?

Posted

Please check the PHP version you are using This appears to have changed to a version which is not compatible. You need to be on PHP 7.4 minimum

Posted

I changed it to 8.0.  seems functional. Not sure why it stopped working a few hours ago using 7.4

 

now what ever made it change from not flipping from adventistan.com to Adventistan.com/forums ceased..

How where I can fix it. I thought maybe it was in the htaccess?

 

Posted

We cannot assist with how to fix the issue with 7.4 as that would be a PHP issue. However from the message above, that really looks to have reverted away from 7.4, and I feel that is what caused your issues

Posted

users are getting this error now, starting yesterday

I did see a warning about a theme bing out dated. 

Where Can I down load the stock theme?

 

thanks

 

Could contain: Text

this Is when people go to www.adventistan.com

if they log in it seems to be fine.

Posted

You would not download a theme. You would simply click to create a new theme in your admin CP. That would then be default and unaltered

If users are seeing that when not logged in, but dont see an issue when logged in, you need to check permissions. That will be being shown because guests dont have access to that page

https://invisioncommunity.com/4guides/how-to-use-ips-community-suite/managing-members/member-permissions-r305/

Posted

OK. I bought and installed a new theme,  I do appreciate paying for it and the $!0 every 6 months that gives assurance it will be looked after'

 

People are still getting this when they try to login at www.adventistan.com

 

thoughts?

 

The page you requested does not exist

 

also getting this. 

 

The CSRF protection key did not match. This may indicate a plugin or theme is out of date. Please contact technical support for more information.

Posted
52 minutes ago, Marc Stridgen said:

If users are seeing that when not logged in, but dont see an issue when logged in, you need to check permissions. That will be being shown because guests dont have access to that page

https://invisioncommunity.com/4guides/how-to-use-ips-community-suite/managing-members/member-permissions-r305/

As mentioned above, if users are getting an error on a page when not logged in but are having no issues when logged in you will want to check permissions.

Posted

I believe it is correct. see attached,

Could contain: Text, Page, Number, Symbol

How could I tell if they are being redirected to a closed forum?  it shoudl just go to then general index

 

have to say , I have not spend much time on the back end here, but it is amazing how it has evolved.

Posted

If this is for your Guest group, that would give them access to Seeing and Reading.

You will also want to check permissions in ACP -> System -> Applications to ensure that they have access to the application and module.

Posted

Unfortunately, if your software is based in /forums, we do not provide any external redirect or anything of that nature so you would need to investigate how this was done.

Posted

It's pretty simple. You will want to move all our software files from /forums to the root directory (your hosting provider can help you with this). Then you will want to change the URL in conf_global.php . Then clear your cache in ACP -> Support -> Clear System Caches.

Posted

OK thanks. I will do that in the near future.

am not sure you can help with this. if not can you please direct me to someone who can

 

I need to edit the illuminate and cannot find where it is at,  I went to edit the theme. but am doing doing it correct, so sorry.

 

Could contain: Electronics

Posted

Themes would be found in ACP -> Customization -> Themes. For particular settings or options in your custom theme, please contact your theme's author.

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