Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,923 topics in this forum
-
- 1 follower
- 2 replies
- 647 views
For the past couple of days I've seen this error repeat over and over in my php error logs. Does anyone know what could be causing it? [08-Aug-2022 00:10:59 UTC] PHP Deprecated: Optional parameter $votes declared before required parameter $pagination is implicitly treated as a required parameter in /home/mysite/public_html/uploads/template_cache/template_161_7a734b11232065691bc1176040cb26ad_topics.php on line 3174 [08-Aug-2022 00:10:59 UTC] PHP Deprecated: Optional parameter $nextUnread declared before required parameter $pagination is implicitly treated as a required parameter in /home/mysite/public_html/uploads/template_cache/template_161_7a734b11232065691bc1176040…
Last reply by Ryan Ashbrook, -
- 2 followers
- 11 replies
- 781 views
Hello, The following langs are missing (Pages app)
Last reply by Daniel F, -
- 2 followers
- 3 replies
- 577 views
Hello, We've switched from the trial version of Invision Community, but we still have the "Buy Now" button in the user menu and the chat in the lower right corner.
Last reply by Marc, -
- 1 follower
- 7 replies
- 881 views
Is there a way to change the Checked Default Search Option on the Front Page? Currently it is set to "Pages" which doesn't return any search results. On other pages the default is Topics or This Forum. On the Front Page I would like it to either Default to "Everywhere" or "Topics". Is there anyway to change this?
Last reply by Demonland31, -
- 1 follower
- 2 replies
- 408 views
I don't know what happened but my support option isn't working. My themes do not seem to be working correctly. I promise I did not try to delete any more of them.
Last reply by Marc, -
- 2 followers
- 4 replies
- 663 views
Hi I clicked on the proposed update as always. I think it was from 4.7.0 to 4.7.1? Anyway, in the admin page it told me it needs to fix something in db and I proceeded with that. As a result the site is broken. The admin page says: An error occurred (500 Error) We're sorry, but a temporary technical error has occurred which means we cannot display this site right now. Incorrect key file for table 'ibf_core_sys_lang'; try to repair it You can try again by clicking the button below, or try again later. the main page of the forum says: SELECT * FROM `ibf_forums_topics` AS `forums_topics` WHERE `tid`='485524' IPS\Db\Exception: Incor…
Last reply by Marc, -
- 2 followers
- 6 replies
- 587 views
Hi, I am trying to automatically upgrade but I'm getting this error. I tried changing permissions to 777 but that doesn't work, so what am I missing? If you are sure the files have been uploaded correctly, make sure the permissions are set correctly on them. community/applications/core/modules/admin/system/upgrade.php
Last reply by Mark H, -
- 3 followers
- 4 replies
- 591 views
Hi, I am trying to update but stuck in last step. I've to restore my website from Backup. I tried to update through update link. But system asked me to upload files manually. I downloaded the from client area and uploaded through FTP but the screen stuck here then I tried from other laptop the below page was coming Pls help me to overcome this
Last reply by Mark H, -
- 2 followers
- 29 replies
- 1.5k views
IPS 4.7.0 and started today - Error: Call to a member function language() on null (0) #0 /home/oldlndse/public_html/init.php(927) : eval()'d code(21): IPS\Dispatcher\_Standard::baseJs() #1 /home/oldlndse/public_html/system/Dispatcher/Front.php(792): IPS\Dispatcher\hook391::baseJs() #2 /home/oldlndse/public_html/init.php(927) : eval()'d code(78): IPS\Dispatcher\_Front::baseJs() #3 /home/oldlndse/public_html/init.php(927) : eval()'d code(26): IPS\Dispatcher\stickynotes_hook_Outputs::baseJs() #4 /home/oldlndse/public_html/init.php(927) : eval()'d code(27): IPS\Dispatcher\bimchatbox_hook_includeJSandCSS::baseJs() #5 /home/oldlndse/public_html/system/Dispatcher/Front.php(82…
Last reply by Jim M, -
hello, I am going to be moving servers this weekend, (from centos to rhel) I am going to copy the forum directory, along with the database for the forum. when I put these on the new server are there any files I need to change to give access, or change the location of the DB? I just want to make sure that even though the machine is changing that the forum stays functional.
Last reply by Jim M, -
-
- 1 follower
- 1 reply
- 669 views
I logged into the forum today, it had an update however nothing is displaying properly. it comes up with this: nothing has changed since yesterday. SELECT *, core_sys_lang_words.word_custom as database_name, core_sys_lang_words2.word_custom as record_name FROM `cms_databases` LEFT JOIN `core_sys_lang_words` ON core_sys_lang_words.word_key=CONCAT( 'content_db_', cms_databases.database_id ) AND core_sys_lang_words.lang_id=1 LEFT JOIN `core_sys_lang_words` AS `core_sys_lang_words2` ON core_sys_lang_words2.word_key=CONCAT( 'content_db_lang_pu_', cms_databases.database_id ) AND core_sys_lang_words2.lang_id=1 ORDER BY core_sys_lang_words.word_custom IPS\Db\Exception: Can't…
Last reply by Daniel F, -
- 1 follower
- 3 replies
- 809 views
And when i Reorder Forum, this is a problem.
Last reply by Marc, -
- 2 followers
- 9 replies
- 1.1k views
When I create or update any forum and need to reorder IPS returns the 3S101/B error. I need to reload the forum index page and reorder again. Take a look this video to view this error. Can you take a look to solve it? Thanks a lot.
Last reply by Marc, -
- 3 followers
- 4 replies
- 1k views
Line 1182: // If this is a 'too large' error, we won't if( err.code == -600 || err.code == -601 ){ errorCounts[ ( err.code == -600 ) ? 'size' : 'ext' ]++; return; } Uncaught ReferenceError: errorCounts is not defined at plupload.Uploader.error (ips.ui.uploader.js?v=0377a8ff2e1646391066:1184:6) at plupload.Uploader.dispatchEvent (plupload.dev.js?v=0377a8ff2e1646391066:2205:21) at plupload.Uploader.trigger (moxie.js?v=0377a8ff2e1646391066:2240:30) at plupload.Uploader.<anonymous> (plupload.dev.js?v=0377a8ff2e1646391066:764:8) at Array.<anonymous> (plupload.dev.js?v=0377a8ff2e1646391066:2036:26) at c…
Last reply by Marc, -
- 2 followers
- 4 replies
- 601 views
Hello all, 👋 So far, I am loving the Invision Community forum software. It has been very simple to set up and, even though I haven't posted anything here yet, I have been browsing theses forums for help with setting up my forums and it has been great. I have a question that I could not find the answer to using the above search. I was hoping to get some insight here. My issue is that, I would love to have more detailed 'breadcrum navigation path'. (I guess that's what it's called) In other words, this is the sort of navigation path I would love for my forum to display: However, I can be 3 subforums deep in my personal forum and it still lo…
Last reply by Marc, -
- 2 followers
- 2 replies
- 924 views
4.6.10 all customizations disabled default theme I'm not sure how long this has existed, however I've encountered it while working on an application that adds custom validation to the package form. Steps to reproduce: Create a custom text field, set it to Required, and assign it to a package = On the front end, view packages in List View. This adds a "Choose Options" button Click Choose Options, do not fill out any fields, and try to add to cart A new element will be added below the form each time "Add to cart" is clicked, instead of showing that the required field was not filled out If the field is filled out and add…
Last reply by Marc, -
- 1 follower
- 3 replies
- 520 views
hi, I have a problem. I have set the contact us button to create a new support request. if a member contact me, I do not have any problem since I get all the member details. when a guest contact me, in the contact us 2 additional field's are shown. "Name" "Mail" and message in the support ticket, only the mail and message are shown, and the "name" despaired. P.S is there any option on adding additional Felds to the support form? Thank you
Last reply by Marc, -
- 2 followers
- 7 replies
- 699 views
I experienced this bug last night and knew that IPS would want me to reliably duplicate the error. I installed 4.6.12.1 fresh on 4 different test sites. The only configuring I did was to setup a Cron job and to name the site in the "General Configuration" screen. i did not install any plugins or other marketplace apps. I went ahead and created a test club on all 4 test sites and then proceeded to create multiple "Pages". I then attempted to delete them by doing this: The following screen popped up. I went ahead and clicked on the "OK" button. An error message is consistently displayed. A screenshot will be provided below. I created "Page…
Last reply by Marc, -
- 1 follower
- 15 replies
- 899 views
Hello. After upgrading to 4.7 legitimate content from long time members with thousands of posts is sometimes flagged for mod approval. This has never happened before the last upgrade. The posts in question might include picture upload or an external hyperlink. How can I find out what setting is causing this and fix it? Thank you.
Last reply by virap, -
- 1 follower
- 3 replies
- 644 views
Hello, is there a way to set up a notification that emails me when a certain product or all products become out of stock?
Last reply by Marc, -
- 2 followers
- 3 replies
- 726 views
Hello, What is the best way to test if my board is ready for PHP 8? It should be helpful if there is a script from IPS that can be uploaded to check the current install on problems with PHP 8.X Thanks
Last reply by Marc, -
- 2 followers
- 10 replies
- 806 views
When going to the upgrade page this is all I get. I've disabled all plugins, apps and custom themes with no luck array_keys(): Argument #1 ($array) must be of type array, null given
Last reply by Marc, -
- 1 follower
- 3 replies
- 724 views
When going to the upgrade page this is all I get: Can anyone help to fix the error?
Last reply by Marc, -
- 2 followers
- 6 replies
- 1.1k views
Hi, The user login/Admin login suddenly stopped working. i am not able to login to website on new device/new browser. its redirecting to login page again and again The admin Panel is completely inaccessible its redirecting me to domain/admin/?app=core&module=system&controller=login&ref= again and again. On chrome I've already logged in but I can't able to upload files/ images either directly or through server path. while uploading new files I am getting this error while uploading new images I am getting this error Please help this is a critical government website that required updation on daily basis. Please Note…
Last reply by Marc, -
- 3 followers
- 4 replies
- 754 views
Hi. I want to buy a package like a news. But i confused with Blog and Pages. How the different between them?
Last reply by Marc,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
