Technical Problems
Run into an issue and need help from the Invision Community Team?
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Subforums
Problems related to your server or other classic, self-hosted edition issues.
- Default theme broken after upgrade from 4.4 to 4.7 (latest)
- Last reply by Jim M,
22,825 topics in this forum
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- 1 follower
- 17 replies
- 905 views
Hi - On the advice of your staff, I’ve tried installing Forum Adverts. Unfortunately, there’s a problem. After I followed the install procedure, I can see it in the ACP under System -> Site Features -> Applications. Problem though: it shows up under Applications Not Currently Installed….but I’m pretty sure I did install it; and, when I click the + button, I get this: 2C133/4 The application you are attempting to install appears to be installed already. To reinstall the application you must first uninstall it. I get a similar prompt when I hit the INSTALL button on your page. I want to uninstall and try again. The developer (Mi…
Last reply by Randy Calvert, -
- 1 follower
- 3 replies
- 500 views
Hello. Many years ago I purchased lifetime copyright removal for my forums at $500 each. Today I get a notification that I'm about to be charged $70 for each one as they are about to expire. What's going on here?
Last reply by Jim M, -
- 1 follower
- 32 replies
- 1.3k views
Earlier today I started a ticket via email with IPS support regarding this issue. I wasn't sure posting to the forums was the proper avenue here. Turns out I probably should have instead of posting the ticket. The reason I say that is because I think it might be good to see if any other boards are experiencing this same issue. The issue at hand is as the title says; Tweet embeds causing pages to crash upon load. @Jim M was the IPS Support Staff who so graciously helped me with my ticket. Unfortunately he was unable to reproduce the issue on my board and thought that quite possibly the problem might be on Twitter's end, as they may have issued an update that is causi…
Last reply by Marc, -
- 4 followers
- 24 replies
- 971 views
I am also using CleanTalk and these spammers from India seem to be on the rise again, registering away with a full lengthy bio with links.
Last reply by My Sharona, -
- 2 followers
- 1 reply
- 534 views
As far as I know, this function is not directly implemented. Is there an extension that allows a bulk upload of smilies? Thanks in advance for the answer I've only just seen that you can do it with drag and drop - so it's done. Sorry for the nonsensical post
Last reply by Marc, -
- 1 follower
- 2 replies
- 535 views
I purchased: I am on 4.6 which this is marked as compatible with, yet when I go to Marketplace tab via Admincp no matter what I do I can't get this to show up so I can install it. What am I doing wrong?
Last reply by Emediate, -
- 1 follower
- 1 reply
- 765 views
Is it possible to create an extra RSS Feed for "Our Picks" articles?
Last reply by Marc, -
- 3 followers
- 9 replies
- 749 views
The log table core_mail_error_logs within the database is 13.33 GB in size. You may wish to adjust the pruning options for these logs to keep the log table smaller in size. i got this alert in ACP , so i changed the prune options to one month , but nothing happened. how to make this active?
Last reply by Marc, -
- 2 followers
- 14 replies
- 644 views
Could it be something else then the language pack? It appears I have the same error when trying to convert eventguyz.net to hosangit.com TypeError: timezone_name_from_abbr(): Argument #2 ($utcOffset) must be of type int, string given (0) #0 /home/xxx/applications/convert/sources/Library/Core.php(3460): timezone_name_from_abbr('', 'America/New_Yor...') #1 /home/xxx/applications/convert/sources/Software/Core/Invisioncommunity.php(681): IPS\convert\Library\_Core->convertMember(Array, Array, NULL, '/home/thezah/ho...', NULL, NULL, '/home/thezah/ho...') #2 /home/xxx/applications/convert/sources/Library.php(285): IPS\convert\Software\Core\_Invisioncommunity->convertMe…
Last reply by Marc, -
- 3 replies
- 538 views
If I open the home page of our forum, and then fold out the Block Manager panel on the left I can see a whole bunch of blocks that are available to drag & drop. If I drag one into position and click "Finish Editing" i can see the block as expected, but when I refresh the page it's gone. It has worked at some point in the past because I have some blocks already on the page, but I just can't add any more. Is there another way to add them?
Last reply by Jim M, -
- 3 replies
- 574 views
Hi, guys - I received this warning today. Not clear on how to fix. Ideas? dB Locked Task: updatecheck One of the routine maintenance tasks which run in the background has failed several times, which may indicate a configuration issue. Application/Plugin System Task updatecheck Checks for updates to applications, plugins and themes, and for any important bulletins from Invision Power Services. Last Run Sunday at 04:57 PM You should check the logs for any indication of the issue or attempt to run it manually
Last reply by Jim M, -
- 1 reply
- 574 views
Hi there How can I extract all my customers orders into a spreadsheet or csv please? Thanks Vick
Last reply by Jim M, -
hello, here is screenshot, added AWS S3, tested profile pictures auto move, and im getting error in server /home/petly.ge/public_html/system/File/Exception.php on line 0 2022-07-28 12:40:13.853970 [NOTICE] [397238] [T0] [172.70.251.24:35588:HTTP2-3#APVH_petly.ge:443] [STDERR] PHP Fatal error: Type of IPS\File\_Exception::$file must be string (as in class Exception) in /home/petly.ge/public_html/system/File/Exception.php on line 0 background and when i click manual run too, using php 8.1 Update: Changed to php 8.0 and works fine but not php8.1 please keep in mind this bug too, i am amazed php 8.1 performance and i want to fully stick with it im …
Last reply by Marc, -
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- 2 followers
- 6 replies
- 636 views
Hello Everybody what happen to the IP address of the registering user after the analysis of the IPS Spam Service? Is the IP address immediatly erased or not? Riccardo
Last reply by Riccardo, -
- 1 follower
- 5 replies
- 602 views
Feels like they are loading different in 4.7, the scrolling issue appears to be back. Did something change? (see the scroll bar on the right once loaded)
Last reply by Marc, -
- 1 follower
- 8 replies
- 697 views
Hey Right now I have no idea what is wrong. My site is not rendering. I think all 3rd party plugins and apps are disabled. Cache is cleared on site and in Stackpath. Both front end and admin are affected. No images displaying. No css. But all text is displaying. Can anyone help? Cheers John
Last reply by Songstuff, -
- 2 followers
- 2 replies
- 536 views
Hello, where can I put this code in my forum? <!-- Global site tag (gtag.js) - Google Analytics --> <script async src="https://www.googletagmanager.com/gtag/js?id=UA-73772477-1"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-73772477-1'); </script>
Last reply by Caputo, -
- 2 followers
- 3 replies
- 895 views
I get this message in the ACP Reoccurring system log entries may be indicative of a problem that should be addressed.A summary of the top reoccurring recent log entries are shown below. Review the system log for further details.MessageError: Call to undefined method IPS\core\extensions\core\EditorLocations\Contact::attachmentPermissionCheck() (0) #0 {main}Count = 43
Last reply by Marc, -
- 1 follower
- 5 replies
- 677 views
Good day if someone can help me please, some members of my website do not allow them to post, the message to upload a file appears in front of them, help please, WhatsApp Video 2022-07-27 at 8.24.56 PM.mp4
Last reply by Marc, -
- 1 follower
- 7 replies
- 629 views
Hi, Im having a bigger and bigger problem lately with accounts signing up and posting spam links throughout my forums. I tried enabling the setting that allows me to moderate all posted links - But its becoming overwhelming...mailbox is getting clogged with those alerts. isnt there a way to only allow users that have posted X times or been a member for X days to be allowed to post links? cant find that anywhere Thank you in advance!
Last reply by JTrollerb123, -
- 2 followers
- 2 replies
- 545 views
Hi, When I create a coupon I can't see a section to select downloads. Is there a way to apply a coupon code for downloads only ? Thank you in advance, Olivier
Last reply by Adriano Faria, -
- 2 followers
- 3 replies
- 468 views
how to delete a locked language in languages menu please help? @Jim M
Last reply by Marc, -
- 1 follower
- 5 replies
- 743 views
Hi! How can I get the password to access the Forum Admin Cpanel? There is no link dedicated to password recovery. I try to login from mysite.com/forum/admin/ Thank you
Last reply by Marc, -
- 1 follower
- 5 replies
- 613 views
I have the following server warning in my admin notifications. I'm wondering if someone could suggest a good server option that does not cost an arm and a leg. We are just 3 elderly women who create things for the Sims games and we do not charge anything for these items nor do we charge people to use our site. We currently use goDaddy which has closed us down a few times for out database being too large. I have to go in and clear the logs by hand as Invision no longer gives my that option in the admin section. We also used to be able to clean up files that were no longer linked to anything in the database. I sure miss that option. I've been working to reduce the si…
Last reply by Marc, -
- 1 follower
- 3 replies
- 606 views
During an upgrade to 4.7 I got the following error (while it was trying to extract the files) "There was an error downloading the files to your server. Please download the update and upload the files to your server, or contact us for assistance." For future reference is there any way to see what the error actually was? I suspect it's file permissions but without knowing where I can't really fix them.
Last reply by Marc,
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