Technical Problems
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Classic self-hosted technical help
- 33.7k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- An error occurred - after server migration
- Last reply by Marc,
23,026 topics in this forum
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- 3 followers
- 6 replies
- 674 views
I recently upgraded to 4.7.1 and now Marketplace search does not work (it doesn't matter what I enter in the Search field, I get no results).
Last reply by Jim M, -
- 3 replies
- 502 views
Is there a way to either group Subscriptions or have separate pages for them? I have two types of subscriptions all with varying lengths/prices I have some for the members which allows them access to the gallery And some for advertisers which will give them access to a section on the forum to advertise their business Currently they all show on the same page and I would prefer to show them separately
Last reply by Jim M, -
- 2 followers
- 4 replies
- 886 views
Is there a way to set up the system to show our custom emoticon's before the general emoji's in the emoji tab?
Last reply by Nathan Explosion, -
- 3 followers
- 3 replies
- 659 views
Is there a problem in marketplace? The search is not returning any results.
Last reply by Stuart Silvester, -
- 3 replies
- 511 views
I switched from PHP 7.4 to 8.0 yesterday and I receive these errors regularly now. Error 500 Error: Call to undefined method DateTime::getDateInformation() (0) #0 /home/thetaro2/public_html/applications/calendar/sources/Event/Event.php(363): IPS\calendar\_Event::_findOccurances(Object(IPS\calendar\Date), NULL, Object(IPS\calendar\Date), Object(IPS\calendar\Date), Array) #1 /home/thetaro2/public_html/applications/calendar/sources/Event/Event.php(2127): IPS\calendar\_Event->findOccurrences(Object(IPS\calendar\Date), Object(IPS\calendar\Date)) #2 /home/thetaro2/public_html/applications/calendar/widgets/upcomingEvents.php(153): IPS\calendar\_Event::retrieveEvents(O…
Last reply by Jim M, -
- 2 followers
- 2 replies
- 636 views
Last reply by Hisashi, -
- 2 followers
- 3 replies
- 439 views
I love the new search filter labels inside the search field in 4.7.1 however is it possible to customize which ones are shown or what labels they have? For example for my blog the filter label is "Pages" but our visitors don't call them "Pages" and they have no idea what "Pages" are. Thanks!
Last reply by Marc, -
- 2 followers
- 13 replies
- 813 views
I want to update however it says some of my themes are incompatible. I understand that I'll have to incorporate my changes in the new theme. What I'm trying to understand is: After I update, what will happen to my incompatible themes, will I continue to be able to access their code? After I update, which theme will automatically be applied by default? A new default theme, or the current incompatible theme? Thanks!
Last reply by Marc, -
- 3 followers
- 5 replies
- 1k views
Hi, We have the word "configuracoes" configured in our word filter to replace it with its correct form: "configurações". Now we are trying to add the word "configuraçoes", however, the system doesn't allow it, saying "there is an existing filter for this word". So, the system doesn't differentiate "c" from "ç", which are different letters. Please advise. Gabe.
Last reply by Gabriel Torres, -
- 2 followers
- 3 replies
- 674 views
The stats for ranks (only them) are not working for me. I have ranks and badges running. The latest version of the forum. PHP 7.4. What can I do about this?
Last reply by Marc, -
- 2 replies
- 415 views
Hello, Me as an Admin i can do this, but where is the setting so i can let Moderators do this too ? I can not find it in ACP/Members or Groups ? Manully assigning badges & points You can manually assign badges and points, as a moderator who has permission to do so in their moderator permissions. You do this directly from the post by selecting the menu icon in the top right of any post, and selecting to reward that member
Last reply by BandiRoot, -
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- 1 follower
- 1 reply
- 427 views
See screenshot - going into the account credit page in the MarketPlace to view the vast amount of riches that are there, there is a template error displayed while the 2FA prompt is displayed. Error goes after entering the 2FA verification code.
Last reply by Ryan Ashbrook, -
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- 1 follower
- 1 reply
- 331 views
We have got a request to supply an animated ad. Consist of an svg-image and large html file. To me it looks like Flash... Can this be accomplished in ACP Advertisement?
Last reply by Jim M, -
- 1 follower
- 5 replies
- 667 views
Hi - I am trying to use the alert feature, which I like, but I noticed the box in which the alerts displays cuts off the message. As you can see on this excerpt, the words get cut off by a few. It also gets cut off at the bottom right--where there is the Dismiss Button and what looks to be another button to reply. Any ideas on how to make it show correctly? Thanks!
Last reply by Mark H, -
- 3 followers
- 9 replies
- 1.1k views
hello, i see this support system has no privacy , some time we have in some issue and have to post some critial errors and other personal things here when support person ask, and the support person will not response in time and any body can download and see the information. like in my last thread where support person ask me to give us the slow query logs, and when i post it some people download it , those are not support person of invison community board. because support person response after few hours and many people can download and see the slow query logs. you have to thing about this or do some solution where we can post some information that only invision c…
Last reply by Matt, -
- 2 followers
- 8 replies
- 965 views
I'm now running a 4.7 board using Invision's Cloud service. Previously, I was running a self-hosted version of 4.4.x. I was able to change the initial member group by modifying conf_global.php in the forum root directory. Is there any way to select the initial group now, or will all members be dumped into the Members group by default (which on my forum is ID 3)? Previously I was dumping people into a "New Members" group, where the first three posts for members in that group needed to be approved. Members would then automatically be moved into the "Members" group after 'x' number of posts. Also, if I change any Group Promotions rules, will it automatically …
Last reply by My Sharona, -
- 2 followers
- 4 replies
- 740 views
A user complained that on mobile, he sees a certain font size while he's typing, and then after submitting his post, the font size is smaller. Is it possible for the font size to stay the same after submitting the post?
Last reply by David N., -
- 2 followers
- 3 replies
- 540 views
When promoted content is included in bulk mails, what are those language strings and where can I edit them? Since it is emails, I can’t use functions like “show word keys”.
Last reply by Marc, -
- 2 followers
- 2 replies
- 556 views
I have a (default) theme that I'm trying to customize using the Easy Mode Editor, however here's what I see. Note the overlapping "Use AJAX pagination?" text. Clicking any of the parameters or buttons in the black side panel does nothing. I'm using Google Chrome.
Last reply by David N., -
- 3 followers
- 5 replies
- 772 views
Some of my own sites internal posts and pages are not rich embedding into other posts. Is this permissions based? Does the internal page being embedded have to be visible to guests? I vaguely seem to recall changing something from localhost to 127.0.0.1 or the domain name would change this behaviour but I cant recall what or where?
Last reply by Jim M, -
- 2 followers
- 6 replies
- 511 views
My site was working fine until I update to 4.7.2 beta 3 when I try to Rebuild synchronized topic content. I get error I get this error Error: Class "IPS\cns\Database" not found (0) #0 /home/customer/www/MY_SITE.com/public_html/system/Dispatcher/Controller.php(107): IPS\cms\modules\admin\databases\_databases->rebuildTopicContent() #1 /home/customer/www/MY_SITE.com/public_html/system/Node/Controller.php(69): IPS\Dispatcher\_Controller->execute() #2 /home/customer/www/MY_SITE.com/public_html/applications/cms/modules/admin/databases/databases.php(44): IPS\Node\_Controller->execute() #3 /home/customer/www/MY_SITE.com/public_html/…
Last reply by Jim M, -
- 2 followers
- 7 replies
- 740 views
Please see image - that was blank page in end update Can not access admin cp - blank page my site is blank page some help
Last reply by Jim M, -
- 1 follower
- 2 replies
- 630 views
I'm trying to access some marketplace items and I get a 500 error or blank screen. Here is one page I'm trying - https://invisioncommunity.com/files/file/9867-ne-contact-us-enhancements/
Last reply by Jim M, -
After upgrade forum from beta 1 to beta 2 and enabled IN_DEV mode:
Last reply by Jim M, -
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Hi All, Many times when my viewers are just perusing posts on the main page of my board, I noticed that they cannot click a hyperlink--if that hyperlink is shown in the view that shows all of the posts, and where first few sentences of the post show. (I show an example from this board in the attached illustration). Is there are way to allow them to click that link in this view, or do they have to go directly into the post? Also, I know that they can also hover over the title of the post, and then a dialogue box will appear where they can click the link there, but was wondering if there was a setting that could also make the link clickable in the view bel…
Last reply by Marc,
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