Jim M
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Everything posted by Jim M
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If they are in a different group than you, I would ensure that their access is the same. Simply because they are an administrator, does not give them automatically access to everything.
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Would check to ensure that the group that they belong to have access to Clubs in general. Then would also check that the user has notifications enabled for club invites. Then finally, I would disable any third party applications/plugins and switch to an unmodified theme then test again.
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Thank you, I was able to login now. Looking at your profile, you have Push notifications active for receiving message notifications. With that active, the push notification would win, and you would not receive an email. You would need to disable push notification if you want only emails.
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I'll move this to the Feedback forum as this is more a feature/change suggestion than a support issue.
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Believe there is confusion. This already exists in the software. We provide the BreadcrumbList metadata where applicable. This is done on topics, forums, etc...
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Necessary vs. Unnecessary cookies are a compliance change in how the world is handling them now. Features will not stay the same over the span of our product line 😉 . We have strayed far away from the support side of the topic now so I will close it. If you would like to see a change, please create a topic in the Feedback forum. -
Just like anything in our software, we cannot provide a solution for every individual or edge-case scenario one will encounter. We can only do what's right for our customers, in this case, not apply an unnecessary cookie until a user accepts that. As a theme author, it is your responsibility to work with your client to get the theme in an environment that you can review the issue. Whether that's duplicating the environment to a test, exporting the theme, setting up a window to test, etc.. etc...
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You would need to set your theme as the default theme. Theme'ing should not be done on a production installation so that you can set things like this as needed to style your theme.
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Simply because you have done something in the past, does not mean that it will change, I'm afraid. The user will have to accept unnecessary cookies before we can put an unnecessary cookie on their device.
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On your website, not in your browser. As seen in your screenshot in your original post, you have not:
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You will need to ensure that you accept cookies as the theme selection is handled by a cookie.
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What browser are you using? Do you have any extensions/plugins? If so, I would disable those and test again.
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We have not been able to login to your ACP yet so we are unable to determine that.
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Security support for 8.1 does not end till late November of this year. It is still supported: https://www.php.net/supported-versions.php As mentioned by Stuart above, we will be noting this more present during upgrades.
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Looks like you are missing your .htaccess for rewritten URLs. You would want to go to ACP -> System -> Search Engine Optimization -> download the file in the description for the field "Rewrite URLs?"
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Google Analytics omits bots 😉 . You would need to check your server logs for actual requests to the server.
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Please see below:
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We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
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Unfortunately, we cannot comment what is happening after our software hands it off to your email provider, but I can confirm that your notification settings are set correctly. Could you please let us know your display name or ID?
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Keep in mind topic views are not a unique count of users and include any visit to the topic, whether real human or bot. Sounds like a bot may be hitting that topic frequently.
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View count updates are handled by background tasks every 5 minutes. Your background tasks currently are driven by traffic. If you do not have a lot of traffic, these will not update nearly as soon as they should. I just ran the task manually on your site and it is indeed running without error. If you have any caching through CloudFlare, your server, etc... This may lead to inaccurate counts as well. If you continue to see this even with valid traffic running across several days, please provide us with an example topic URLs and we can take a look.
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There's really no method for simply giving money to a user in Commerce. Commerce handles payouts, like in Downloads, where you are acting as an intermediary for a transaction between two users. For your solution though, I would just keep it simple with PayPal, Venmo, or some form thereof, personally like @DawPimentioned.
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Sorry, trials do not have the ability to have a domain applied to them. Once you purchase a plan, we'll be more than happy to help you setup your domain. You can do this in the Client Area once you purchase 🙂 .
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I would advise retracing your steps and analyzing your configurations as what you're stating here is plainly not possible, I'm afraid.
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Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
