Jim M

You have non-InnoDB tables so I would advise first changing your database to InnoDB and then test again. You also have a significant number of errors getting generated from your ElasticSearch instance so I would ensure that it is running properly and not on the same server as that can cause performance issues.

If it is a 500 Internal Server Error coming from your server, then it is not reaching the software. The error would be logged in your server error log unless your server configuration is not allowing it or incorrect log location. Otherwise, if there is an error in our software but the ACP is inaccessible, it will be logged in /uploads/logs.

Please ensure that you have all patches applied in ACP -> Support. Then please ensure that you have provided us accurate ACP access and we can further investigate: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Please also ensure you're not running PHP 8.2 or higher

This wouldn't allow Guests to post, they would still have to register 😉

Logos for your theme can be found in ACP -> Customization -> Themes -> edit theme -> Logos. For more information about our software, I would recommend reading our Help Guides: https://invisioncommunity.com/4guides/

As mentioned in our reply to your ticket, it has been escalated to our advanced support team. Due to the advanced nature of your request, please note that it may take longer than usual to fully address your concern. Please also note that advanced support is only available Monday through Friday. I apologize in advance for this delay.

That is in ACP > Members > Spam Prevention.

Seems to be working fine for myself but you disabled CAPTCHA. However, you have a ton of ads on the page, if you're still running into issues, I would recommend disabling those.

Would need to see on your own, as the URLs in your example are indeed present there 🙂

I've tagged a developer to this to shed light on why Google is marking this as such. It is indeed valid schema.

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

If this is the case, you would need to work with your theme's author to see why this is.

Thanks. Added this internally for review.

As mentioned there, you would simply customize the "Send email when purchase will expire soon?" email as that email will replace the automatic one.

Excellent. Glad to hear you found the issue. If it is one widely available, I'd recommend posting it here so others can be aware.

Are you getting this with any post made to this endpoint or specifically with a certain request?

If you go to /admin/upgrade and there are no upgrades available for you to run, you are all set.

I’m afraid, it is too early for that at this juncture.

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

We constantly do change features in our software based on feedback from customers and you're more than welcome to provide that feedback in our Feedback forum. My colleague is simply stating that we provide software tools, not legal services so it would be up to yourself to ensure that you comply with laws through our tools available in our software.

I did not receive that error but I did receive a different error so I have reported this internally. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

We really can't advise on self-hosted as our support really is limited to only our software, not the underlying infrastructure. The best idea would be to review security best practices with your hosting provider if this is a concern for you. Of course, there are obvious best practice items that go agnostic, whether you're using software or hosted services: Use unique and secure passwords for accounts, even from your hosting panel to your ACP, these should never repeat 🙂 . Always use Two Factor Authentication where it is offered. Only allow access to sensitive areas (your hosting panel, server, ACP, etc...) to those who require access and are trusted to do so. Limit areas of access to only accomplish items which that user needs to. Etc... Regarding our Cloud, we have numerous layers of security in place to thwart attacks, from our Web Application Firewall to underlying infrastructure controls and setup, there is a lot going to keep our clients' data secure and their communities online. We have some series in our Invision Community Insider forum which @Charles discusses a lot more of these features in depth. If this interests you, I would suggest reading through it.

If you want to provide the member's display name, club name, and access below, we can certainly put a set of eyes on it to help you out. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.

Uploads regardless will flow through CloudFlare and go through their process if you have processing enabled through your DNS.