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Marc

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Everything posted by Marc

  1. Marc
    They will be rebuilt, but it will not clear entirely. This is done on task which runs every 10 mins, provided your tasks are running properly
  2. Marc
    As mentioned by my colleague there, the page builder block is a standard block type. The advanced tab is the same on all page builder block types, regardless of function.
  3. Marc
    Within the context of that page builder block, yes. You would need to use plain CSS to format captions
  4. Marc
    Please update your access details on file, and we can then take a look for you. Also please disable redis while we take a look. In all honesty, if you have enabled this to solve the issue here, I would advise on not doing this.
  5. Marc
    In our experience, this hasnt been the case. Of course you should always consult in your own area with your own legal team if needed. All I can say at present however is that this isnt a feature of the platform at present.
  6. Marc
    Unfortunately this is because you are currently using windows server, in which this will not properly work on and is not supported
  7. Marc
    If you go to System>Settings>Terms and privacy policy within your admin CP, you will see "Guest options" at the bottom of that area. You can switch this on and add {cookies} to that which will show the standard cookies text. I believe this is what you are looking for
  8. Marc
    Thank you for reporting the issue there. Could you please let me know how you are getting to that page on the site? Is this just a link you have had bookmarked?
  9. Marc
    No problem. Hope they manage to find their issue there, but glad its not an issue on your site itself at least
  10. Marc
    Ah, on that version you will not see clear cache. Its done when you go to System>Support>Support, select "something isnt working correctly" and click next
  11. Marc
    We cannot make decicions to make wholesale changes on large parts of the product as part of a response to a support ticket. These are things that need to be decided on internally if we are changing anything, then specced out, developers assigned, developed, changed, and added to a release.
  12. Marc
    As mentioned above, there is no way in which to export all posts a user has created at the present time. You can export only personal data. It would be interesting to have a read on the case you mention above though, if you could provide links to that.
  13. Marc
    I can bring it up internally for further discussion to see if we can make that any clearer
  14. Marc
    Those are the same page, however when the parameter for register is passed, it changes the text shown
  15. Marc
    More observant than me in a morning, clearly 🙂
  16. Marc
    Could you please clarify what you mean here? At present the warning tells you what you need to do there. Im not sure what we could make clearer in that scenario
  17. Marc
    There is actually only one page there. Those links are the same, it just one is passing a parameter
  18. Marc
    There is very much a possibility of that, yes. I would suggest disabling that completely. Especially while trying to diagnose issues.
  19. Marc
    No problem. Once you come back with that we can take a closer look 🙂
  20. Marc
    Thank you for reporting this issue. I have added an internal bug report for this, so that we can get it resolved
  21. Marc
    You would go to support, then select "clear cache" on the right You can switch it to debug using the method described here
  22. Marc
    You can make that say anything you like by editing that language string. The string you are looking for is mailsub__core_contact_form Please, see the following guide on how to use the standard translations if you are unsure on how to do this https://invisioncommunity.com/4guides/themes-and-customizations/languages-and-localization_326/translating-using-the-standard-editor-r120/
  23. Marc
    If you could provide that user, we can take a look for you and see whats happening. Add that name to your notes on access details if you would rather provide privately
  24. Marc
    You would really need to speak to your hosting provider about that. Nothing in code can really crash or corrupt a table, unless there is an issue with the mysql setup itself. INNODB is something we have recommended for quite a long time. Its always been recommended on 4.x and actually for quite some time even before that point
  25. Marc
    As mentioned above, this is something you would need modification to achieve. I will move this topic to our theming area, so you can discuss this further, but this isnt something we would cover as part of support unfortunately.
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