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Marc

Invision Community Team
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Everything posted by Marc

  1. One of the categories above the category that holds that item has "Set custom permissions" set in its options. You need to select the dropdown at the side of that item and select permissions. The "permission to view" permission is missing
  2. We would need specific links and an example user if you would like us to check also
  3. I have unmarked that for you
  4. On taking a look at this, the issue appears to be the parent category not having permission to view, which causes this issue.
  5. My colleague has taken a look at the ticket, and it appears the number of warning points for that user was manually adjusted
  6. Excellent. Glad to hear you got the issue resolved
  7. I dont seem to be able to get to your admin area at present due to an issue on your server. Are you using windows server? If so, its likely this that is causing you issues unfortunately. You might find the following helpful
  8. You would need to check on a default unlatered theme in order to test this. Some of the items there can affect any area of the site
  9. Do you have an example item you can link me to, so I can take a look for you?
  10. Of course you can use that product if you still have it at any time, but we are simply unable to offer downloads of a product in which has not been developed in over a decade on the site, unfortunately. There is nothing stopping you using anything you already have there.
  11. I have responded to your ticket on that this morning With regards this issue, please check you dont have sendgrid modifying anything, which I believe might be what is causing you issues. Link tracking I believe tends to be the most common cause
  12. Please do let us know what it was, so others know in the future if they have the same issue there.
  13. Glad to hear your hosting is taking a look at the issues for you, and hope you manage to get those resolved
  14. There would be no built in way to remove that item without theme customisation. I can move your ticket to that area to see if there is anyone who may be able to help you achieve that.
  15. I have moved this to our community support area, as it would be outside the scope of support really. You would need likely need some amount of development to achieve this
  16. The club name and description can be entered only in one language at the present time.
  17. I see my colleague has actually answered since to let you know these are bugs that will be resolved in an upcoming release
  18. What you are seeing there would be correct as the page content changes with the database content
  19. I have created a ticket for you on this so that we can take a look and get this resolved
  20. These should be running once a minute
  21. I have responded to your ticket there and your domain has been appliled
  22. Before we go any further, could I please confirm the user you are testing with then does have items that are unread in that topic, excluding the hidden item?
  23. I have just created a ticket for you on this one, as I cant seem to replicate the same result here. I am however getting it on your site and not sure why.
  24. This has been dealt with on your ticket, please see it for details.
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