Jump to content

Marc

Invision Community Team
 View Profile  See their activity

  • Posts

    14,940

  • Joined

  • Last visited

  • Days Won

    260

 Content Type 

Downloads

Release Notes

IPS4 Guides

IPS4 Developer Documentation

Invision Community Blog

Development Blog

Deprecation Tracker

Providers Directory

Projects

Release Notes v5

Forums

Events

Store

Gallery

Everything posted by Marc

  1. Marc
    OK, so instead of selecting "Plugin" select "Custom. You are then given the option of using the editor, which is the same thing. So the flow is this Select custom Add a name Add some content on the content tab, then save Select the permissions and save Hope that helps
  2. Marc
    You would need to create custom blocks in your admin CP. You can then add those custom blocks using the custom block type on the front end. By doing it this way, you can apply permissions to each block Just to add, thank you for your question. I have added this as an internal note for creating guides on. It's a nice little project others may find helpful
  3. Marc
    The only way to do this within the software itself, would be instead of creating 2 pages, you just create 1 with different blocks that the different groups can see. Example Topic feed - Thats fine as people can only see their own WYSIWYG block - Permission only given to group A WYSIWYG block - Permission only given to group B Some page builder block- Permission only given to group A Some page builder block- Permission only given to group B And so on
  4. Marc
    There isn't currently any facility for doing this within the platform. What is it you are trying to achieve however? In most instances where this is the case, it tends to be for advertising subscription sign up. If you can give more information, there may actually be ways around this, by suppressing items from certain groups, amending error pages etc
  5. Marc
    On taking a look there, the most likely cause of any slowdown on any area of your site is that some of your tables are using the MyISAM table engine. As mentioned in support area of your Admin CP, InnoDB database tables typically perform more efficiently and reliably than other database engines such as MyISAM on most modern hosts when configured correctly. It is strongly encouraged to ensure all of your database tables are using the InnoDB storage engine, and that your hosting provider has configured MySQL for InnoDB use. Once that is done, test again to see if this has resolved the issue. Its very likely it will. If not, the next step would be to disable any 3rd party items you are running and test this without those items in play
  6. Marc
    If you are familiar with MySQL, and only after ensuring you have full backups, you can actually delete the indexes on that table while you switch it over. Once done, go to support in your Admin CP and it will prompt you to readd the keys Incidentally, you may find this helpful with your defaulting https://dev.mysql.com/doc/refman/5.7/en/innodb-row-format.html
  7. Marc
    The issue with this has been resolved on our site. Of course let us know if you see any others
  8. Marc
    There doesn't appear to have been any update here, so we can only really make the assumption that the issue was resolved. If this is not the case, do feel free to let us know in the ticket created
  9. Marc
    While it may not be, there is every possibility that it is. I would suggest changing those, then rebuilding the search index from System>Settings>Search. Once that is done, let us know if you are seeing the same problem
  10. Marc
    I've split this off into a separate topic for you, David. I'm not sure what you mean here by only being able to appl yto the immediate cart account. Where else would you be looking to apply a couple. Please could you clarify?
  11. Marc
    Glad to hear that sorted the issue for you
  12. Marc
    No problem at all.
  13. Marc
    No problem at all. Enjoy your day 🙂
  14. Marc
    With Matts head of hair, I can concur his barber works hard #jealous
  15. Marc
    On taking a look at your site there, they appear to be members who are awaiting validation by yourself. The pruning is for members who have not validating their account themselves (email validation). Manual validation needs to be approved or rejected by admin
  16. Marc
    I see your ticket there now, so going to get this looked at for you
  17. Marc
    I have reported the issue with guest access. You need to ensure you are logged in as a user with a valid up to date license in order to access support areas
  18. Marc
    Could I please confirm you are using the latest release of the platform first of all? If so, please let us know and we may need to get a ticket opened with you to take a look at this
  19. Marc
    Completely understandable. We have requested access from yourself now, so we can get a look and see whats going on
  20. Marc
    That man knows his pages app 🙂
  21. Marc
    In your case it appears to have been cache, so its actually not likely. Yours we are looking at with you in your ticket, and is an unrelated issue. The outcome is the same, but the cause very much isnt. It seems there is an issue with the system writing correctly to your server somewhere.
  22. Marc
    Please could we have the conversation regarding our changes within the appropriate topic, rather than in someones support topic. Thank you. With this, actually it's the opposite. We previously provided no support on the community, then provided little support on the community, now we provide full support and better staffing levels of support on the community. With regard tickets, we can send to tickets from here if there is a need to do so, as you saw above, so that part really hasnt changed. We can escalate as we did previously, report bugs as we did previously. You simply type your issue in a different location
  23. Marc
    You would select the option below those 2 for account related items. I have however created a ticket for you, so we can assist with your billing query
  24. Marc
    We cannot assist with customisation as part of support unfortunately, but on a brief look over that, it looks good to me.
  25. Marc
    There is already an email sent confirming receipt of a ticket by the system. I can see your ticket relating to email templates if this is what you are referring to? Priority support adds email support with your license. That includes same-business-day response time and software upgrades performed by us. Priority support is billed at the same rate, annually. This is currently priced at $1250 .
Invision Community © 2024 IPS, Inc.
×
×
  • Create New...