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Marc

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Everything posted by Marc

  1. Marc
    No problem. Glad to hear that resolved the issues for you. It will likely be because it will have removed a lot of the cached data and rebuilt it during the upgrade (thus changing permissions to whatever the default would be). I would suggest if you are using rsync, just make sure its replicating permissions
  2. Marc
    Glad to hear you have that resolved. Glad to see you are now on the latest release 🙂
  3. Marc
    Sorry, you would need to be a little more specific on what you mean here. What is the maximum for what?
  4. Marc
    Taking a look at the topic there, we should have possibly created a ticket for you on this, or asked you to message the detail to us directly. I can certainly mention this to our other support staff too so that we are aware. Of course, as mentioned by Randy above, if you do have things that are sensitive you need to discuss you can always ask for a ticket to be created if needed. Note this should only be done if it is indeed sensitive information.
  5. Marc
    Indeed, it will have simply been time for it to populate around the globe. This isn't really anything that can be resolved by yourself or us. It's simply a case of waiting unfortunately. Glad to see its sorted for you though 🙂
  6. Marc
    These were hidden so as to hide sensitive information. We have the details, dont worry. The queries where its showing issues are nothing special in terms of how they query the database there. They are quite simple queries. Unfortunately, this is more a hosting issue than one with the software. What I would say is you still have issues with tables and not being INNODB, as shown in the support section of your admin CP, along with the software not being on the latest release. You should address both of those first of all.
  7. Marc
    There is also the possibility that 8 and 8.1 do not have all the requirements for the platform to run. So it would be worth running the requirement checker while running those versions to check this https://invisioncommunity.com/files/file/7046-invision-community-requirements-checker/
  8. Marc
    We are indeed aware of this in the current beta.
  9. Marc
    Im not sure I understand the question you are asking there. If this is a 3rd party application you would need to speak to the author of that third party application.
  10. Marc
    Issues with the class scanner are a known issue at present, and should be resolved in the next beta
  11. Marc
    There would be no way in which to push those changes. It would change whenever google picks up the feed again. The contents of your feed itself is instant, as it simply reflects what is in the calendar itself
  12. Marc
    I have created a ticket so we can get someone to take a look at this. We have had no other reports of people receiving many emails, so in case it's your end, I would also report to your email provider in the meantime
  13. Marc
    Those are not tables that are used by the system. Doing what Randy mentions above is always a safer way to do so, or simply just take a full backup
  14. Marc
    Selecting by page would be the only way in which to do it within the software currently.
  15. Marc
    This is very likely coincidental, given most are upgrading without issue, but I have brought this up internally for review in any case. Would rather check and be wrong 🙂 The table itself being missing however, you would need to address in this case. The table will have existed prior to you starting the upgrade, so you would need to restore that table from a valid backup
  16. Marc
    As mentioned, you would need to post a topic requesting a change within the suggestions area. From a support standpoint, thats the way the system is set up at the present time
  17. Marc
    This being the case, you would need to take this up with your hosting provider unfortunately
  18. Marc
    @Stuart Silvester would still likely need the account until he lets you know of this, so I would leave it in place for the time being
  19. Marc
    When you say on 2 different communities, is this also on 2 different servers?
  20. Marc
    The only way this would really break is if the content is not available on your CDN location. Have you checked to ensure you have copied everything over correctly, and that any further content is also being copied over by your CDN provider (or whatever method you are using to copy them)?
  21. Marc
    When you create a tag manager account, it immediately gives you both head and body code. It sounds very much like you are not in google tag manager there If you have already dismissed it, you need to go to the admin tab on google tag manager, and click "Install google tag manager
  22. Marc
    I am unable to recreate the issue on the latest beta when dismissing. If you see this once you have updated to 4.7.2 please let us know and we can take a closer look at that point
  23. Marc
    This seems to have been a temporary issue which is no longer showing. Please let us know if you see this again.
  24. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  25. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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