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Marc

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Everything posted by Marc

  1. Marc
    You have the same issue there. You are running out of memory. You would need to up your memory limit again in order to ensure there is enough for moving large files across. There is no cancel option, as this has already been started, and even if that button were to exist, it would actually have to start a move process itself (to move the items its already moved back)
  2. Marc
    Before we go any further, please visit the support section of your admin CP and address the mysql items in there, then test this again. If you then still have the same problem, let us know and we can get this escalated for you
  3. Marc
    The above was a little different as it was a convesion where it was previously already set this way. What I would suggest doing, is simply moving the members in your current member group to a new group, then renaming the group to whatever you wish for it to be called.
  4. Marc
    It sounds like you may wish to mass move members there. You can 'move' members to a group, providing you have criteria in which to search for those members on. To do this you would go to members in your admin CP as you have been, but instead of clicking on a member, click on the cog icon in the search bar. If you can filter out the members you need there, when you have your search results you will see a 'move' link above the list.
  5. Marc
    No problem. Glad to hear thats now resolved
  6. Marc
    Glad to hear you managed to get the issue resolved. Please let us know if you have any further issues.
  7. Marc
    Sorry about that. There were some issues in reproducing the problem there, which I have now been able to reproduce on your system. I will be escalating your ticket shortly.
  8. Marc
    Sorry to see you are having issues there. I have created a ticket for you on this, and someone will be in contact as soon as possible.
  9. Marc
  10. Marc
    No problem at all. Please let us know if you have any further issues
  11. Marc
    If you click on the 3 dots in the top right and click on share, it will give you a link to that post directly. Also, in terms of quoting, you can actually quote only parts of quotes if you wish to do so. Highlight the text part in any post, and you will see "quote selection" show up. For example I have quoted part of your post above 🙂
  12. Marc
    I'm not sure I know what you mean there. If I've missed answering any concerns from above, please let us know.
  13. Marc
    Please confirm what emails. Are these also expiry emails? Please update your access details on file, as currently they appear to be incorrect. We can then get this looked at for you. Please update your access details so we can take a look at this for you.
  14. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release. Please ensure any bugs are reported here in the support area. Just so we don't miss these 🙂
  15. Marc
    This is not something available any longer unfortunately.
  16. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  17. Marc
    Please could I clarify here is this is related to emails from our client area, or emails from your own sites? It's not clear from the messages here which its referring to as the first messages appear to relate to ours and the latter to peoples own.
  18. Marc
    Glad to hear you got that resolved 🙂
  19. Marc
    Glad to hear you found the resolution to the issue there.
  20. Marc
    If you are getting that message then its related to a ban somewhere. This may be the spam service, which you could look at the logs for, or that you have set an email ban (it sounds very much like it may be the latter). So please check those first of all. If you still cannot see where it is, please update your access details and I can then take a look for you
  21. Marc
    Unfortuanetly there isn't at the present time. Please feel free to post up within the suggestions area, if you would like to see these options appear in a future release
  22. Marc
    Taking a look at this one is what you are looking for I believe https://invisioncommunity.com/forums/topic/468130-using-the-online-version-of-google-fonts-is-against-gdpr/#comment-2897836
  23. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  24. Marc
    Please check this on a default unaltered theme with all 3rd party items disabled. Both of those things happen on the default platform already.
  25. Marc
    There are 2 different answers here. To clarify: If the page you are referring to is created within the software in pages. You can click the star icon at the side of the pages application, and also set the page itself you have created as the default page (use the dropdown at the side of that page) If the page you are refering to is outside the software, then there is no way to do what you are looking to do, unless you move the software out of your root folder, to a subfolder such as 'community' etc. You would then create your own links somewhere on your page to get to your community software.
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