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Marc

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Everything posted by Marc

  1. Marc
    Please could you confirm if the issue with the license refresh persists also?
  2. Marc
    Do you have 2 you can compare in order to confirm this?
  3. Marc
    Narrator - "It was at this point, Nathan opened his IDE"
  4. Marc
    Ther isn't any way in which you would be able to order those at present, unfortunately.
  5. Marc
    You say "in firefox" there. Is it working in any other browser? If so, have you disabled all plugins on that browser?
  6. Marc
    Im not seeing your images there. Are you referring to something you have built or our standard logins?
  7. Marc
    Glad to hear it 🙂
  8. Marc
    You dont appear to have answered the second question there. I understand what you are saying, but there must be something in common between setups there, as this is only happening on your own setups, and not everyone elses
  9. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  10. Marc
    Please could you give me the exact start date being used? I am not able to replicate the issue here
  11. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  12. Marc
    Have you tested on a default unaltered theme? I know you said you dont believe there to be code in that area, but many things could affect that such as CSS outside of that area. Please check this first of all
  13. Marc
    This being the case, you need to have your 3rd party SSO integration disabled, as its very likely this is blocking that function
  14. Marc
    You would really need to speak to the author of the telegram side of things there, as its telegram stuff you seem not to be able to find. Im assuming this is zapier you are referring to? You dont seem to have mentioned
  15. Marc
    What you could do of course is just change the name of the administrators group to root admin, then create another admin group for others
  16. Marc
    You mention this is happening on all your sites, which I assume to be on the same server? Do you have any form of caching running there?
  17. Marc
    What server environment are you using there?
  18. Marc
    Did you enable anything after you removed the constant, and before it started breaking again? Have you checked your server error file as mentioned above?
  19. Marc
    This is what Im trying to determine here. Could you also let me know if this is happening for everyone? Im actually having problems with even connecting to your site at present as Im just getting timeout from your server
  20. Marc
    Unfortunately these are likely to have been from a server move or conversion. Which means there will be nothing you are able to do about them besides manual editing.
  21. Marc
    If you go to the support area of your admin CP, are you seeing any warnings about the server time being incorrect? If so, its likely this that is causing your issues
  22. Marc
    Please try recovery mode, which you can see how to use here. If this doesnt help, we need to know what error is being logged, as you are getting an internal server error on login to the admin CP https://invisioncommunity.com/4guides/client-services/getting-support-r292/#recoverymode
  23. Marc
    That is indeed the case, yes. Please let us know if you have any issues once you have upgraded
  24. Marc
    It uses tags, unless you are using elasticsearch. So if you aren't using the latter, this will indeed be the issue.
  25. Marc
    You would need to both set it as https as shown in the guide, and have an SSL certificate installed on your domain by your hosting company
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