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Marc

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Everything posted by Marc

  1. Marc
    Not unless it actually executed, no. I would however be questioning why a member is adding such a thing, as that would generally be an attempt to see if you can execute code on the page
  2. Marc
    Might have a look at that myself, cheers 🙂
  3. Marc
    You have IN_DEV set in your constants.php file more than once by the look of it. I would remove any instances of IN_DEV from there entirely
  4. Marc
    Have you checked with your hosting company to see what is causing your 403 there?
  5. Marc
    There is no built in method to achieve this. As mentioned above, with some creative use of pages templates you could achieve this of course
  6. Marc
    I got it, cheers Nathan. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  7. Marc
    Unfortunately, companies will update things, even if you cant actively see the changes your end. So its likely they changed something recently that has affected you
  8. Marc
    Please note we have limited support over the weekend periods. Could you provide an example so we can take a look for you? I would need to know what the search criteria is, and an example user you believe should be showing, and isnt
  9. Marc
    What version is it you are trying to download there?
  10. Marc
    This does unfortunately appear to be a bug on samsung phones
  11. Marc
    If you only change the URL, that change will be instant. However if you are also moving the files using the system, this will take however long it takes the physical file to move location
  12. Marc
    Is this also happening on a default unaltered language pack? I am unable to replicate this on my own instance
  13. Marc
    The above is correct. All we are referring to is visiting the upgrader directly, and upgrading all the files via FTP. This is simply because you may get stuck in the admin CP during the upgrade otherwise, due to bugs that have been fixed in that are previously, and other items such as PHP requirement changes
  14. Marc
    Upgrading all at once shouldnt be an issue now you know what items are incompatible and can ensure thats resolved beforehand. Good luck with the upgrade 🙂
  15. Marc
    No problem. Glad you have what you need 🙂
  16. Marc
    I believe my colleague is answering your questions there within the ticket on what you had set up particularly. Essentially however, you are looking at the logs after its now been pruned, rather than before
  17. Marc
    Ah of course. Just realised what version you are on. I would indeed update with the full upgrader as you are many tens of versions behind
  18. Marc
    Yeas, those are correct. However you are not just uploading in your case. You are also deleting. It should only be overwriting items where those items already exist (files only) I would be interested to know what you mean by you cannot use the auto upgrader due to where it is. That would be very unusual
  19. Marc
    I understand the settings in prefs are deselected and that they may be assigned to you. However are you actively tracking these with the following. If not, I would need an example, along with who you are logged in as
  20. Marc
    There is no way in which to temporarily pause background tasks unfortunately. Removing them entirely may be an option if its needed, but we would usually recommend resolving the initial issue and letting them run through, as you are doing at present with your host
  21. Marc
    It will indeed very much be related to that. The issue there is that there were changes in the tasks to use items that would only work in PHP 8. So switching that was the correct course of action
  22. Marc
    It was very likely cache, which will have caused issues as you only partially restored, which we would usually recommend
  23. Marc
    Very glad to hear you got to the bottom of the issue there, John 🙂
  24. Marc
    I have created a ticket on this, so we can take a closer look and see what is happening there for you
  25. Marc
    Disregard that. It wasn't your site with that was affected by high numbers of those. It is however in our queue to be looked at
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