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About iancassel

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  1. @Mike John Is it possible for Auto Welcome to provide different messages for different user groups? We have three user groups (registrants, members, and subscribers) and would like to send a different message to each one. For example, is there a way to use conditional text in the editor?
  2. Thank you for the quick response. Just updated according to your code changes above but it still shows blank for guests. EDIT: Nevermind, it took about 5 mins to shows. I guess it was a caching issue. Sorry. Thank you, works great and great support!
  3. Looks like the code changed in 1.0.9, how do I apply the above in the new version to let guests see topics/posts (titles only) that they don't have permission for?
  4. Ok, I updated the cache for the slow update fix, regarding the topics showing I didn't realize there were 2 places to exclude, topics and posts. Thanks.
  5. We were also several versions behind (like a year to two) when we upgraded to the latest version of your plugin. Could that have caused an issue?
  6. Another issue. The plugin is ignoring the forums I'm telling it to exclude in the list. The topics show anyways:
  7. But it worked fine with the previous version. The only thing that changed was installing this new version. Just to be sure I also turned off cloud flare on /forums (even though it was on before with the old version of the plugin), still no change. 5-10 minutes for the topics to update.
  8. We noticed with this latest version, topics take a while to be marked as read (from bold to not-bold) on the sidebar. About 5-10 minutes. What is causing this?
  9. Our web site provides content for stock market investors and has a large quantity of topics. There are somewhere in the neighborhood of 600 topics on our site. Because of this our users frequently use the search function to find a particular topic. Also, most topics are only a page or two long. Users of our site often have problems finding content via the search function because they aren’t aware of the search scope (e.g. “All Content”, “This Topic”, “This Forum”) and have it set incorrectly. We often receive reports that the search function is broken and then must educate the user on how to use the scope. In fact, we have even created a FAQ item on our web site about this issue. Invision Software defaults the search scope to the current scope. For example, if a user is in a topic it defaults the search scope to “This Topic”. This confuses nearly all of the users as most people expect the search function to search the whole site (“All Content”). This is probably especially true on a site like ours that has a lot of topics rather than a site that has few topics but volumes of information on those topics. What we suggest is that there should be an option to default the scope of the search function. We would want the scope to always default to “All content” no matter where you are on the site. It is rare that a user would want to search within a topic because most of our topics are relatively short. Other sites might prefer the current operation of the search scope. So, maybe the two states of the proposed Default Search Scope Option could be “Search all content by default” and “Search the current context by default”. The initial setting could be the later option so that the operation for existing websites is unchanged unless changed by the website operator.
  10. I am really interested in using this product on our web site but have a question on the e-mail function for @Fosters. We have a subscription service on our web site. Once people subscribe there are some that don't log in for a period of time or use the site for a while and then drop off. What we would like to do is to give them suggestions via e-mail at say 15 days of inactivity. The subscribers are in a separate group from the rest of the users of the site so they are easy to filter that way. So the question is: If a user is inactive for 15 days, is e-mailed, goes inactive for 15 days again, and then become active again will they receive the e-mail twice or only the first time they become inactive?
  11. Why can't we add sidebar blocks on the activity feed page? It was there before, now its gone and there is no way to add it back. Many of our users use this page for a broad overview of happenings on the forums. Just the main block area is available to drop widgets in. On the main forums landing page we still have the main area and the sidebar, its just "different" for the activity page now?
  12. Also Charles, why don't you address the bigger issue about IPS 4.x still being beta software? It's so bug riddled, that you expect us to spend our days documenting and reporting bugs that should have never existed in an end-user product in the first place. Some bugs are unavoidable, I understand. The amount of bugs since release is so bad, that now I understand why you're inconveniencing and forcing us to report them. You know it wasn't properly tested, and you're making us pay for the privilege of beta testing and reporting bugs. Your obstinate avoidance of requests and snarky responses makes clear to me the direction you want to go with this.
  13. Actually no. It would get reported. How can you say that? So you're telling me, because of the recount/rebuild tool in 3.x, no one reported these kind of bugs? Such absolutes.... "It would have NEVER been fixed"?? SMH Also, as usual, you're missing the point. This bug has gone unfixed for 6 days (longer, because it existed before it was reported). Your users now have unprofessional looking, incorrect post counts (sometimes with a negative number) and instead of providing us with this stopgap tool to fix it while we're waiting for you to fix the bug, you want to waste my time arguing about why you can't provide this tool. Ridiculous.
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