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Marc

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Everything posted by Marc

  1. Marc
    As mentioned above by Malwarebytes, from a security standpoint, no. However some prefer to exclude these for both the reasons mentioned
  2. Marc
    Does it state what tables? Do not add any manually. You should never manualy change your database
  3. Marc
    Ah, good old rocket loader will indeed cause issues on sites unfortunately.
  4. Marc
    There isnt a way in which to do it only for reviews unfortunately. It would be covered if a group is being reviewed on all content of course
  5. Marc
    Please see the message above. This has been added to our bug tracker
  6. Marc
    We have been having problems replicating this on a stock installation, so Ive created a ticket for you on this, so we can look into it further
  7. Marc
    Assuming you mean classic there?
  8. Marc
    For this issue, you should respond on that email, as a ticket has been created for it
  9. Marc
    You need to do these Check your site is running requirements, using the requirement checker here. It may be its missing PHP components Upload a fresh set of files from your client area, and upgrade from /admin/upgrade
  10. Marc
    Please dont post up your usernames for mysql. As mentioned above, please check uploads/logs as it will tell you what the error message is.
  11. Marc
    Ive created a ticket for you on this, so we can further investigate
  12. Marc
    No problem at all, Brad
  13. Marc
    If its not shown, then there isnt currently one set 🙂
  14. Marc
    Check this again now please, Brad. You may need to clear your browser cache if you are not seeing the changes
  15. Marc
    You can find this by logging onto your client area, then selecting your license. The live and test URLs will both be shown in this area
  16. Marc
    Just taken a look at this for you, and you are missing a required domain entry there. I've created a ticket on this and sent you over more details so you can implement this. We can then get your SSL renewed
  17. Marc
    Have you also updated PHP? If so, ensure you are executing the task under the correct PHP version
  18. Marc
    Im not sure you are understanding what I mean there unfortunately. You need to check the mysql details you changed in your conf_global.php file are correct. Check in uploads/logs (on your server) for the actual errors, not in your admin CP, as you will indeed be unable to access that
  19. Marc
    Check your server error logs in the first instance, as that will tell you exactly what the internal server error is
  20. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  21. Marc
    The issue is it cannot write to your datastore folder at that location.
  22. Marc
    I have created a new ticket for you
  23. Marc
    Its not writable because of permission issues. Unfortunately only your hosting company can resolve that
  24. Marc
    I have added a new bug report on this
  25. Marc
    To clarify, there is nothing in the default platform that will allow you to add them as a setting. These are custom coded items on our site.
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