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Marc

Invision Community Team
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Everything posted by Marc

  1. Yes, this is correct. If its that its greyed out and you cannot click it, ensure you do have its selected as viewable to guests
  2. Glad to hear you got sorted out there. I would say, if your hosting company is asking you to pay to keep your server using a supported and secure PHP version, it would be advisable to think about the hosting you are using. At present only PHP 8 is supported for even security fixes https://www.php.net/supported-versions.php
  3. Glad to are managing to find the issue there, and hope they can get it resolved for you 🙂
  4. If you are getting connection refused, you would need to speak to your hosting provider. The connection refused message is coming from your smtp host
  5. Yes, you are certainly missing a lot of tables there
  6. You would then need to speak to your hosting company on this to find out why this is the case. We would not be able to provide support for your hosting email unfortunately.
  7. Im not sure what there is to really advise there. As mentioned in the message, the details you are entering are incorrect. The first thing I note, is you have entered your email, and it actually asks for display name
  8. If you have new homes as type discussions, then you dont have it as a root category (it has to be under something else, which is why you are getting the result you are). The only way to get it to look like the above would be to change "New homes" to a category, ensure it has no parent, and then add discussion forums under it
  9. While I understand your web server may be forcing https, if you dont set the softwares configuration to use https also as mentioned above, it will break things
  10. Did you have a backup of what the one that went wrong, or have you restored over that?
  11. As you now have a trial up and running, take a look here to get you started on how to change the look of the site. If there is anything specific you are trying to achieve, let us know
  12. Feel free to post that up as a suggestion for future releases. However I would say, you should only give this to people who you trust not to delete known members, and also you could ban the member and hide the content only if needed. This would give you the ability to then choose to delete it, or to recover it. As mentioned in the setting, deleting already submitted content is not recoverable. With regard the backup, there is no selective restore unfortunately.
  13. Unfortunately there is no way of recovering these if you have set them to be permanently deleted. Your only option would be backup recovery
  14. You are indeed missing a table there.
  15. No problem. Please let us know if you require any further assistance
  16. Please could you provide a specific event that isnt showing? I ask as there are none in the categories you have set there
  17. You would need to increase the number of days in the widget. At present its showing the next 7 days of events.
  18. There are no events showing, because there arent actually any events in your calendar for those items coming up in the next 7 days. I have added a test one for tomorrow in your exhibition calendar, and this shows no issue, as you can see
  19. Please disable 2 factor authentication while we take a look at this
  20. I would very much agree this is a better approach
  21. It was actually in response to "how do I then put that into the text block?". Which if its something you wish to just click and add, would be done with the editor
  22. It depends on what you mean by set it up on a wordpress site. Generally, you would simply add a link to it on wordpress. If you mean embedding the page on wordpress, you would need to speak to a wordpress developer on how to do this
  23. You would need to revert to your backup in the first instance and remove that item. You will not be able to remove it at present as you have an update in progress
  24. Because the browser doesn't like something that we are doing with the software. The same argument of course could be made the other way around. Why do all other browsers work and its only chrom on mobile devices with an issue?
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