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Marc

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Everything posted by Marc

  1. Marc
    The only thing at present determined to be an issue at present, is inconsistent behaviour when there are no actions checked a moderator can use to action a report. If you check all, they see no reports, if they uncheck all, they see reports (incorrectly) but cannot action them.
  2. Marc
    Please check you have followed all the instructions in the following guide. It sounds like you are missing something
  3. Marc
    Ive actually added this as a bug report so it can be looked into. If this is the case, its very likley it needs to be increased
  4. Marc
    You would need to remove any redirect you have there. Our software will redirect http to https anyway.
  5. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  6. Marc
    All guest posting should have captcha. Please could you point me in the direction of one on your site where you arent seeing this? I can then take a look for you
  7. Marc
    This is incorrect. If you have no permissions to delete, edit or otherwise interact with an item, you will see no reports on it. Yes, that is correct. Again without being able to add, edit, or delete items, you would not be able to view reports. Because there is no point at all in being able to view a report if you cannot add, edit, or delete it. Unfortunately there is nothing else we are able to say on this, as what you are reporting is intentional.
  8. Marc
    This is correct. Its to select "All" Categories. However you still need to actually select what they have permission on "All" items for. While I understand how you want it to work, it doesnt work that way unfortunately. If the user cannot action any report, they will not see the reports, regardless of any other setting.
  9. Marc
    Its very likely they are hitting the spam service. Take a look here on how to check the logs. If you are then sure that person is not spam, you can whitelist accordingly.
  10. Marc
    Thank you for that info, Nathan
  11. Marc
    No problem at all. Hope they get you sorted 🙂
  12. Marc
    If you are unsure on how to switch your tables to INNODB you will need to contact your hosting company. What you are showing there is that you have INNODB available. It is not showing anything in relation to what your tables are using.
  13. Marc
    We have not configured your own S3. We configure only ours. You have your own set there also The ips one is ours, the other is yours. These are created from System>Files>Storage Settings>Configurations
  14. Marc
    I dont understand what you mean there. We are 4.7.8 beta 1, but that doesnt necessarily mean that Ehrens is.
  15. Marc
    You can allow only certain files from System>Settings>Posting within your admin CP.
  16. Marc
    If 111 is working, it seems it must be a bug with Chrome in some way. I cant replicate it unfortunately in order to suggest anything else
  17. Marc
    Glad you have what you need there 🙂
  18. Marc
    That would be intended. If you change a field type, the system will notice that field type as being outside what the default is, and try to correct it
  19. Marc
    No problem, Mick. Of course let us know if you are then still seeing the same
  20. Marc
    You are misunderstanding the bug report here. The bug report added is that they can see things they shouldnt be able to, not that they cannot see things they should be able to. As I mentioned
  21. Marc
    I'm not seeing any critical there now, so assuming you have sorted that one out. The recommended items you should address when you get chance 🙂 This is with the exception of repeating system logs. These are from when you were having issues, so they will eventually disappear as the log is pruned.
  22. Marc
    Glad you found the issue there 🙂
  23. Marc
    Sorry, I dont understand what you mean there. This isn ot related to allowed file types. What I'm saying is you can set the size of file people can upload on forums. It doesn't matter what type of item you upload, as it's a limit on the storage they can use on that post.
  24. Marc
    The renewal would be 1 year from when it expires. From looking at your purchase date, I suspect it hadnt actually expired yet. There is nothing stopping you renewing again and extending further, no
  25. Marc
    It is worth noting, this is an old way of doing things. You are actually better to use the built in 2 factor authentication to secure your admin area. You can read more about this here
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