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Marc

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Everything posted by Marc

  1. Marc
    Please check this on a default unaltered theme. I am not seeing this happening on my end.
  2. Marc
    Glad to hear you have what you need there 🙂
  3. Marc
    There is no built in method to achieve this unfortunately. You would need to add them manually in order to sort within the platform
  4. Marc
    Taking a look at your site I make the following observations you don't currently appear to have a privacy policy at all, which you really should have on there based on the above. We also provide the ability to add cookie information used by the software, although any 3rd party cookie information such as that from google, would be for you to include yourself within your privacy policy if needed. You also don't have a guest confirmation bar on there, which can link to the privacy policy, cookie bar, or anything else you wanted it to While we are unable to provide legal guidance on following rules within your particular jurisdiction, these would certainly be a good place to start. If you go to your admin CP and type in GDPR in the search bar, we have added this as a search term to these items to make them easy to find. Hope this helps you get to where you need to be.
  5. Marc
    Do you have a link to that item so I can take a look?
  6. Marc
    You should really have reverted all changes. Its likely you have tasks that are moving items, that would also need to be removed if its started moving items
  7. Marc
    Only on items which are not already published.
  8. Marc
    I have split this into its own topic. Im not sure what in those screenshots actually shows you are missing content. Have you checked your moderator logs for those dates?
  9. Marc
    Im not sure why you are looking in the admin CP there. Its on the front end when you create a new article or any other database record
  10. Marc
    Those settings are indeed present in your admin CP. All your moderators, as mentioned, have full permissions. So unless you set them as restricted, you wouldn't see that, as they already have the permission.
  11. Marc
    Have a read here if its something you are interested in 🙂 https://moz.com/blog/json-ld-for-beginners
  12. Marc
    This would indicate you need to change the limits there, yes. This however is a server side issue rather than one with your software. It indicates a header that exceeds the size of the limit on your server
  13. Marc
  14. Marc
    Are these all on the same server? A 400 error would be the server stating it cannot process the request for some reason. Are you seeing anything in your server error logs?
  15. Marc
    A ticket has been created on this for you. Someone will be in contact as soon as possible.
  16. Marc
    The moderator permission is there on the content tab if restricted, but all your moderator entries are not restricted. So everyone should be able to set this. Could you let me know who you are logged in as?
  17. Marc
    Ah Indeed, thats my mistake. You would not be able to do that at present.
  18. Marc
    Which site is this referring to? I can then take a look for you
  19. Marc
    You would change the domain in your conf_global.php file once you have moved all the files to the new location (if indeed you need to move your files to somewhere else). Once that is done, you then need to visit your client area, select your license, and click change URL. This will reset your licensed URL so your license shows correctly. With regard 301 redirects, this is something you should speak to your hosting company about. This is usually done with an htaccess redirect file, but it will depend on your hosting and where exactly files are being moved or not moved on your host. The sitemap you dont need to worry about at all. The software submits sitemaps itself.
  20. Marc
    This has now been dealt with for you. Please check your emails
  21. Marc
    If thats the case, its not actually running the cron enough when running with traffic. I would advise on setting up a cron job on your server for this, as stated in the message. I would also double check with your hosting provider on the cloudflare thing, as it does indeed look like its caching. I realise you mention you added an exception, but the message there would say otherwise
  22. Marc
    You would need customisation in order to achieve this. There is no built in option to do this at present, unfortunately.
  23. Marc
    You cant. They are only enabled and disabled for individual items in that manner.
  24. Marc
    Yes, thats correct. If you dont want them to be able to purchase anything at all, just block the checkout module./
  25. Marc
    Glad to hear it 🙂
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