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Marc

Invision Community Team
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Everything posted by Marc

  1. We dont actually use the data-vocabulary breadcrumb schema within the software
  2. As we arent your hosting provider, its not really a question we can answer. We can only say that mod_security is blocking some things incorrectly. Whether or not you have to have it enabled is something for you to discuss with your hosting company
  3. That doesnt actually look to be a page of ours, so unfortunately there isnt an answer I can give you on that one.
  4. Sorry to hear you are having issues there. I have created ticket for you, and someone will be in contact as soon as possible
  5. We are unable to give specific information on how the spam service works internally unfortunately Spam detection is simply not an exact science unfortunately. There will be times where these people who are signing up are actually real people creating the accounts by hand. In that case, they will indeed get through. And at times you will get an influx of those as you seem to be getting currently There is no way in which to do this at the present time. Its usually items which are simply answered by google they will get through with no problem at all if they are bots. For example on yours If google is getting the answer right like that, then so will the bot. Because often the reason people will contact on a contact form is to tell you they are having issues registering. If that issue is they cannot register due to the spam protection you have in place, you leave them in limbo Looking at your spam defense setup there, the first thing that is glaring here is that you have changed the default setup on the spam defence tab As you can see there, you are actually allowing users to register as normal whn they are likely to be spam. The default for 3/4 would usually be manual review on a default setup. Have you taken a look at your settings on hcaptcha, as you can set higher levels on this if you are still seeing issues. However do bare in mind what I mention above. These may be actual people doing the spamming. If they are, then of course they will get through these.
  6. If the only thing that has changed is what your hosting changed, I could start off by asking them to check their changes there
  7. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  8. Just looking at what could be causing this in the meantime. Please could you go to Support in the admin CP and apply the optional patches that are present, and then test this again. I think something that is resolved in those, may actually be what is causing you problems
  9. Glad to hear you are upgraded successfully 🙂
  10. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  11. A patch has been released for this. Please see the support area of your admin CP if you are affected by this issue, and apply the optional patch available.
  12. The patch for this has now been released. Please visit the support area in your admin CP if you wish to apply the fix for this problem.
  13. Glad to hear that sorted your problem 🙂
  14. To clarify. This is something which automatically shows if a user has access to more than one theme.
  15. I can confirm this would only search the primary group. There is no way in which to search secondary at present
  16. This isnt something you can switch off. Nor would you want to. The intention here is that the user is indeed informed someone is trying to log into their account. The most common cause of getting a lot of these is that people know what to attempt with (you are using display name for login). This is why we advise using email only
  17. You would need to contact your hosting company regarding this issue. Its likely this is what has been causing you the problems. You are out of resource on your server
  18. Please could you ensure you create a new event, in case the issue was actually with the creation
  19. I will see if I can get an update for you
  20. It does seem to be a bug on that specific device, rather than the software unfortunately. I am unable to replicate any issues at all on my device here, or any other android device I have tested with
  21. Are you getting anything showing up on your developer console on facebook?
  22. Have you gone through the approval process on facebook?
  23. I would need an example in order to take a look at this for you.
  24. As mentioned, I need to know where you are seeing the error
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