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Marc

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Everything posted by Marc

  1. Marc
    Glad to hear you have that resolved 🙂
  2. Marc
    Im not seeing any issues with that domain, however that domain is also self hosted. If thats offline, its unrelated to these issues
  3. Marc
    It can only be redirecting to woocommerce if you have something there redirecting it. There is nothing in the core software that would redirect to another platform.
  4. Marc
    Unfortunately, not being able to actively replicate it, we would need that access in order to be able to assist. That was the only other thing I could think may be causing it
  5. Marc
    Glad to hear you have what you need there 🙂
  6. Marc
    I understand the issue you are having. However unless you provide your login itself (happy to look based on that if you like) I cant see the ticket and look. If you are set to track that ticket, it will not matter what other settings you have, as per the image above. This is why Im asking if you can check this
  7. Marc
    As mentioned, this is not a cloud product however. We would not generally assist with this. I would need confirmation also that this is definitely what needs to happen
  8. Marc
    This is not something which is known as being a bug. What problem are you having with changing it?
  9. Marc
    Excellent. Glad to hear that 🙂
  10. Marc
    This will be what you are looking for 🙂
  11. Marc
    @Martin A. Please could you clarify what is the case with this? We would not support 3rd party items of course, and this is not a cloud product. It's a marketplace installed item, so should be able to just be uninstalled or upgraded
  12. Marc
    It isnt. As has been mentioned a few times above, its something you would deal with browser side
  13. Marc
    Good spot. However I would say that being the case makes it actually more likely that its someone who has tried to manually add a link to an item from another post.
  14. Marc
    You can manually add tags to individual items yourself. Is this what you are looking for, or are you referring to the automatic addition of things?
  15. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  16. Marc
    Ah sorry, my confusion. While I understand what they are saying there, something is causing issues with permissions there unfortunately. The only thing that has indeed changed is the PHP version on the hosting. Check if its 777 on that folder. If it is, try setting it to 644 and empty the folder. See if that works for you
  17. Marc
    That would generally indicate the attachment is no longer there. Is this from a topic where that item was directly attached, or has someone added the link manually from elsewhere? I ask as if someone has done this, it can cause it to go missing when the original content is deleted
  18. Marc
    Glad to hear it 🙂
  19. Marc
    In your setup there, it would also accept USA, UK, and Malaysia
  20. Marc
    You have an issue with your mysql instance. That error indicates there are crashed tables. You would need to contact your hosting company about this. If you take a look in uploads/logs on the server, you should be able to ascertain which table is causing issues.
  21. Marc
    I would wait to see what your host comes back with first of all.
  22. Marc
    The above is correct. You would need to upgrade to the latest release. There is no access to older releases of the platform.
  23. Marc
    Do the events have addresses set within them? Also, has your browser allowed the checking of your location?
  24. Marc
    While I appreciate there are things that may have been there before the update, there may be something on the update that its now triggering. Please disable these and test again in the first instance
  25. Marc
    I would check the htaccess as it's often missed with being a hidden file. After that, check mod rewrite is enabled on the server itself
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