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Marc

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Everything posted by Marc

  1. Marc
    That actually looks to be an error on googles side unfortunately. The tag its questioning is text and contains text.
  2. Marc
    Because only some items have been posted by a group that has that tag
  3. Marc
    Yes, as a topic is also a post. So you are counting the first post twice
  4. Marc
    Could you please clarify where you are not seeing it change?
  5. Marc
    There is no way in which to configure that list at the present time. If you wish for new types to be added, it would be worth posting up as a feature request
  6. Marc
    We would not search out members with issues. You would need to tell us examples you are having issues with. While I understand it may be obvious to yourself when looking at your members, it would not be obvious without having knowledge of your site or the achievements setup intended (not the setup you have). So with an example, we can check it though, inform you why, and you can then change your setup, or we can report as a bug internally if needed
  7. Marc
    I understand, however the issue there was a bug in firefox itself.
  8. Marc
    I am unable to replicate this on my end. Please test on a default unaltered theme, with all plugins and applications disabled, both on your site, and the browser
  9. Marc
    I would need some examples in order to advise on that
  10. Marc
    I would need access to take a look after you have installed, in order to advise accordingly
  11. Marc
    The only way I can think you can do this with any degree of certainty (and even then its never going to be 100%) would be to use 2 factor authentication and enforce it. While the above wouldnt make it impossible, it would make it inconvenient for them to share, at best. Enforcing use of something like google authenticator for example would mean they would have to contact the other person any time they log in
  12. Marc
    Im not sure what you mean there. If the page is a white page entirely, it means PHP encountered an error and was unable to render the page
  13. Marc
    Sorry, I think there may actually be confusion here. If you are looking at a completely blank page, it will not have got that far. It would be in your server error logs
  14. Marc
    Thanks for the update. Im not sure there has been anything specific to that area, but glad to hear it now seems to be resolved in any case
  15. Marc
    I have created a ticket for you on this, so we can take a closer look for you On this one, it may actually be cloud specific. Just letting you know, just for your own interest 🙂
  16. Marc
    The error message you are getting there would actually indicate the connection to your mysql instance is an issue. If you check the error shown in uploads/logs you will likely see the exact mysql error there
  17. Marc
    Glad to hear you got that sorted. Are you online now?
  18. Marc
    I understand your concern here, however there is no blame there. Simply the feature you once used was replaced with the achievements system, quite some time ago. You can set up achievements to work in a similar manner, as previously described, and it sounds like you have now set up.
  19. Marc
    I have created a new ticket for you on this. Please could you respond to that ticket I have created, and provide screenshots of your setup on wordpress?
  20. Marc
    I have created a ticket for you on this, and someone will be in contact as soon as possible
  21. Marc
    Ive not seen any issues myself and use this daily, but I will certainly bring it up internally if you are seeing that. Thank you for letting us know.
  22. Marc

    Movies

    Marc replied to Adriano Faria's topic in Marketplace

    These can only be not linked if they were updated or installed outside the marketplace at some point. This would need to be corrected in the database. On the previous one, this was only done by myself as it was a cloud hosted product. In this case, the item is self hosted
  23. Marc
    You would click on "Start new topic". The poll is inside there
  24. Marc
    I cant think of any other way you would really be able to do it, unfortunately. Could you let me know the use case? I ask as sometimes it can be helpful to get other perspectives on what you are trying to solve as a whole
  25. Marc
    Please could you let me know who you are logged in as, so I can take a look?
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